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Hartford Toyota

Hartford, CT

4.6
3,871 Reviews

135 West Service Road

Hartford, CT

06120

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Showing 3,871 reviews

February 12, 2025

Ben was great and the process was seamless. Took the time to understand our needs. More

by Mp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
Feb 12, 2025 -

Hartford Toyota responded

Mp, We Agree! Thank you for the kind words! Christina Mitchell

February 05, 2025

Hartford Toyota did a great job helping me find my new car. The staff was attentive and listened to me. More

by Clarissa Diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
January 29, 2025

Knowledgeable sales staff. They want to get you in the car you want. No bait and seitch, just the best terms they can offer to make the purchase happen. More

by Jim&Judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root
January 21, 2025

We purchased a car here in 2020, and returned again last week because of the positive experience we had initially. It was even better this time around! Ben was extremely knowledgeable, and was very patient More

by Apfess33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna (Bri) Garay, Ben Root, Emarkh Bayramov
January 13, 2025

The sales lady was great but that’s where it ended. I was never treated so rudely as I was treated by management at the superstore. . Be very careful if you buy a car from the superstore. This company More

by bobcatdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard McAllister, Jr., Jennifer Glidewell
Jan 13, 2025 -

Hartford Toyota responded

Dear Mr. Holly, We’re sorry you had a bad experience. We want to make it right. Can you please contact us directly at 860-761-3584 or cmitchell@hartfordtoyota.com? Sincerely, Christina Mitchell Customer Relations Manager

January 13, 2025

Steer clear. After the sales it all goes down hill if additional service is needed. Bought a used car and it is costing me dearly. A business which will not provi More

by NermsCivic16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben Root
Jan 14, 2025 -

Hartford Toyota responded

Good morning, I’m Christina Mitchell, the Customer Relations Manager at Hartford Toyota. I sincerely apologize that your experience with us was not exceptional. Our customers mean a great deal to us, and we would like to resolve this matter as soon as possible. Please email me at cmitchell@hartfordtoyota.com so we can continue the conversation. I look forward to hearing from you. Thank you, Christina Mitchell 860-761-3584

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January 10, 2025

We had a fantastic experience at Hartford Toyota. We had a very tight schedule and we live an hour away. We showed up early one morning (misread their hours) and Pat took us and met with us right awa More

by Sara Richards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Esposito, Omar Rivera
Jan 10, 2025 -

Hartford Toyota responded

Sara, Thank you so much for your warm words! We are delighted that Pat and Omar were able to provide you with exceptional customer service during the purchase of your new car. Your satisfaction is our top priority, and we are there for you at every step of your automotive journey. Christina Mitchell Customer Relations Manager Hartford Toyota

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December 29, 2024

Informative, patient and responsive to my questions and preferences, low key, quietly efficient, good vibes all around More

by Tim E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Rivera, Nuno Miranda
December 26, 2024

Omar was the best! I’ve purchased from different Toyota dealerships in CT before (I only own Toyotas), but Hartford Toyota was the best - they were timely, great commun More

by Nikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Rivera
Dec 26, 2024 -

Hartford Toyota responded

Hi Nikki, Omar will love reading the kind words you left about your experience here at Hartford Toyota! Thank you for the feedback, we appreciate it. Best, Christina Mitchell Hartford Toyota

December 17, 2024

Hi - I recently bought my second Toyota from Hartford Toyota, with the help of Jennifer Glidewell. The second experience was as marvelous as the first. If you're in the market for a new Toyota (or used v More

by e1234CT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Glidewell