Harte Nissan
Hartford, CT
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Service department is top notch. Listened to my concerns and went above and beyond while my old truck was waiting for parts to repair. Sylvester, Service Director, was providing exceptional customer servic and went above and beyond while my old truck was waiting for parts to repair. Sylvester, Service Director, was providing exceptional customer service and always keeping me updated. Unfortunately the part needed to repair my old truck was on back order and with all the efforts from Harte Nissan, the part could not be expedited. With this said, Damon, executive General Manager, stepped in to see if he could get me into a new 2021 Titan for similar monthly payments as I currently had with my old truck. I always felt we were working as a team and that he had my best interest as he worked to locate the perfect truck. In the end, I did purchase a new 2021 Titan, with more options than I requested, that took some work on both our parts to close the deal. I can’t say enough about the great experience I had with the Harte Nissan Team and will continue to service my Titan in the future there. I will also recommend them to my friends and family, More
Very clean, friendly staff - they all greet you as they go by....Michael Veprinsky and Sylvester Krznowek are the glue that binds me to this dealership..... I really appreciate the service they have provid go by....Michael Veprinsky and Sylvester Krznowek are the glue that binds me to this dealership..... I really appreciate the service they have provided me over the past 13+ years!!!! Mr. Jamel Greenlee was very pleasant and courteous. It was the first time He was my service person, good work Jamel. Kudos to Mike and Sylvester!!!! More
We had a good experience with Scott and Jarrod. Scott was very knowledgeable about the Murano. This was our first Nissan that was purchased at Harte, will be back for sure very knowledgeable about the Murano. This was our first Nissan that was purchased at Harte, will be back for sure More
My wife and I had an excellent experience with Babak. Very personal and knowledgeable. From the front desk person to Babak was a good experience. This was our 5th Nissan and our 4th purchase from Harte. Very personal and knowledgeable. From the front desk person to Babak was a good experience. This was our 5th Nissan and our 4th purchase from Harte. Thanks. Tom Hill More
I've got to say that service by Shane Lesperance was a very pleasant experience. I expressed that my last visit I told the mechanic that my tire kept needing air and he did nothing to fix it and said nex very pleasant experience. I expressed that my last visit I told the mechanic that my tire kept needing air and he did nothing to fix it and said next time I come back he would check it out. That was totally unacceptable. Shane came out to let me know I needed a new rim. Showed me a picture of what the damage looked like - it appeared to be pothole damage and I did hit one on my way to work in New Britain many months ago. So he redeemed your dealership :) More
Harte Nissan is the best dealership I ever worked with. When ever walk into the dealership everyone there treats me like part of the family. I will not do business any were else. When ever walk into the dealership everyone there treats me like part of the family. I will not do business any were else. More
The staff at Harte Nissan are always professional and accommodating. They helped me switch my service appointment with last-minute notice and were able to get me in the very next day. My car was well car accommodating. They helped me switch my service appointment with last-minute notice and were able to get me in the very next day. My car was well cared for and was given back to me as good as new. More
Turning in my 2018 Rogue for a 2021 was quick and easy. Mena was very knowledgeable and very pleasant to work with. She found all of the options that were important to me. She spent the time to help rec Mena was very knowledgeable and very pleasant to work with. She found all of the options that were important to me. She spent the time to help reconnect my phone and radio settings. More
Victor was very responsive! I brought my car in for service and he was speedy, answered all my questions, and was reassuring about my concerns. service and he was speedy, answered all my questions, and was reassuring about my concerns. More
I have had the pleasure to work with a great service concierge, Chuck, on multiple occasions. Every time, he has been attentive, service with priority. concierge, Chuck, on multiple occasions. Every time, he has been attentive, service with priority. More


