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Harte Nissan

Hartford, CT

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468 Reviews
Call Dealership (860) 506-3090
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165 W Service Rd

Hartford, CT

06120

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Showing 468 reviews

July 29, 2021

The quality of work was great. Although, 2 of the young men talked over me when I was trying to explain the problem the car was having. Additionally, the prices are going up each time I visit. More

by nissan10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Lesperance
Report | Print
Aug 10, 2021 -

Harte Nissan responded

Thank you for taking the time to share your experience with us. We will definitely work on better communication, we appreciate your feedback. Yeilian Barreto- Owner Loyalty Manager

Helpful
July 07, 2021

I only gave a 4 out of 5 for price since I'm not sure what service or diagnostics was performed regarding the battery system of my Leaf. The work report was silent on this. I don't even know if it was More

by ksullivan12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan
Report | Print
Jul 08, 2021 -

Harte Nissan responded

We appreciate you taking the time out of your day to leave us a 4-star rating. However, we'd love to get you the information you need to keep you informed on services on your vehicle. Please email (ybarreto@harteautogroup.com or call me 860-808-3317 so that I can help you. Hope to hear back from you soon. Yeilian Barreto- Owner Loyalty Manager

Jul 08, 2021 -

ksullivan12 responded

Thank you for your reply! I will email you. Best, Kevin

Helpful
July 07, 2021

Cost for servicing has increased tremendously. Previously I paid less for this type of service. Why did the price increase . Do not have much more to say More

by etsb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McAloon, Damen Polance, Shane Lesperance
Report | Print
Helpful
July 02, 2021

They performed the jobs right and quick. Your asking for too many words, I should be able to give a review in 5 words or less More

by sentra 2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Report | Print
Jul 05, 2021 -

Harte Nissan responded

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

Helpful
July 02, 2021

Had a routine oil change done and service staff was excellent. Friendly, knowledgeable and personable. More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Schmidt
Report | Print
Jul 05, 2021 -

Harte Nissan responded

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

Helpful
July 02, 2021

Excellent customer service, very friendly and reasonable. They do care about the customers. More

by Chacha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Krznowek, Shane Lesperance, Ian Elwell
Report | Print
Jul 05, 2021 -

Harte Nissan responded

Thank you for visiting us and we are very pleased to hear that you were so well taken care of! Yeilian Barreto- Owner Loyalty Manager

Helpful
June 24, 2021

Awesome people to work with at this dealership, I wouldn’t go anywhere else More

by Nate2896
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett McAloon, Victor Schmidt, Shane Lesperance, Dan Santana, Ian Elwell
Report | Print
Jun 24, 2021 -

Harte Nissan responded

We appreciate the great review and your business with us. Let us know if we can help you out again in the future. Yeilian Barreto- Owner Loyalty Manager

Helpful
June 18, 2021

Got exactly what I wanted and drove it home the same day! When I signed the paperwork, I found the the price had dropped lower. More

by funvineyarder3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald, Adam Rushworth
Report | Print
Jun 22, 2021 -

Harte Nissan responded

Thank you for visiting us and we are very pleased to hear that you were so well taken care of! Yeilian Barreto- Owner Loyalty Manager

Jun 22, 2021 -

funvineyarder3 responded

Love the car!!!

Helpful
June 17, 2021

Tim was very personable and made our first service experience with Harte extremely positive. He explained the process and pricing and was overall very helpful and informative. More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jun 18, 2021 -

Harte Nissan responded

We appreciate you taking the time to leave this 5-star review. We are thrilled to hear you had a great experience with us! I will make sure Tim reads this review. Yeilian Barreto- Owner Loyalty Manager

Helpful
June 09, 2021

Timmy did a really great job in getting me in and out for my oil change. Will definitely be back for all my vehicle services! More

by jr1410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timmy
Report | Print
Jun 10, 2021 -

Harte Nissan responded

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

Helpful
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