Harte Nissan
Hartford, CT
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Exceptional customer service fron Babak for a very demanding customer. Babak is very good at what he does. Sales Manager Bruce Levy was very accomodatinfg as well. This was by far the easiest car purc demanding customer. Babak is very good at what he does. Sales Manager Bruce Levy was very accomodatinfg as well. This was by far the easiest car purchase I've ever had. Thanks to all More
The service offer to was excellent; they work with me to establish the afford price that would be within my price range He takes the time out to illustrate the use and functions of the car He collobarat establish the afford price that would be within my price range He takes the time out to illustrate the use and functions of the car He collobarate information to the manager and to me a timely and efficient manager Great customer service and a job welldone More
Harte was one of few dealerships in area with the model and color of vehicle we were looking for. The sales process exceeded our expectations - a very positive experience working with Peter and fast deliv and color of vehicle we were looking for. The sales process exceeded our expectations - a very positive experience working with Peter and fast delivery of our new vehicle! Staff is friendly and attentive. More
Our overall experience purchasing a new vehicle was wonderful. Our sales person was very pleasant and knowledgeable. The whole staff was great and made the purchase an enjoyable experience. wonderful. Our sales person was very pleasant and knowledgeable. The whole staff was great and made the purchase an enjoyable experience. More
I found Michael to be Very friendly, open and informative. He has many years of experience and does not try to rush you and takes the time to explain everything. Also very accomodating in trying informative. He has many years of experience and does not try to rush you and takes the time to explain everything. Also very accomodating in trying to find your car and your price. I also expect service will be as good since he took me over to meet the service people and instructed me to let him know if I have any problems with service in the future. So far my best buying experience. More
I normally hate the whole car buying process, but Peter made it a great experience! He knew what I wanted in a car and he worked extremely hard to get it for me. He was so friendly and helpful, it was a made it a great experience! He knew what I wanted in a car and he worked extremely hard to get it for me. He was so friendly and helpful, it was a such a pleasure working with him. More
This is our third Nissan from Harte in the past 5 years and we have always had the best experiences with them and their vehicles. (I hope I didn't just jinx us). I won't buy a car anywhere else! and we have always had the best experiences with them and their vehicles. (I hope I didn't just jinx us). I won't buy a car anywhere else! More
Not honest in there dealings. Knowingly sold me a car with a $700 problem and then refused to rectify the issue, dispite knowing the car was sold only three weeks prior. A executive manager was supposed with a $700 problem and then refused to rectify the issue, dispite knowing the car was sold only three weeks prior. A executive manager was supposed to contact me. But never did. Very nice way to treat a returning customer, who recommened two other customers to their establishment. I am a very unsatisfied customer. More
After we had decided what vehicle we wanted to buy we were dissapointed when LIA Nissan could not match our requirements as far as interest rate price etc for the vehicle we wanted. Just to say we did du were dissapointed when LIA Nissan could not match our requirements as far as interest rate price etc for the vehicle we wanted. Just to say we did due diligance we called Harte Nissan to ask if they would be able to do any better. They got us a lower interest rate, had the vehicle we wanted in the color we wanted on hand and we were driving off the lot two days later. They thouroughly explained every detail of the car and helped setup the bluetooth and other features on the lot before we left. Very happy with the service and our salesman Babak, who was very friendly and not at all pushy as we expected from our visit with LIA. Although it may be a few more minutes drive, Harte is now our Nissan dealer of choice. More
Agent Babak grossly and deliberately misreprented the facts in order to rope me into a deal where I will be paying much more than than the advertised deal. Facts are as below, I expect Nissan to rectify facts in order to rope me into a deal where I will be paying much more than than the advertised deal. Facts are as below, I expect Nissan to rectify this and amend my lease to the deal that was offered to me on Internet enquiry. In response to my internet enquiry, on 10/27/2011 someone named Alisha from Nissan offered Me a deal of 79$ (2999 down) OR 179 (0 down) for 24 months . She asked me to contact Harte Nissan (hartford,ct) for further processing. When I went to this dealer I was told by the sales agent Babak Pazoki that there is no such deal and there is some misunderstanding at my end. I called Alisha again ,to confirm this deal, and tell Babak about it .Even after speaking with Alisha, Babak insisted there is some error at Alisha's end and he is pretty sure ,there is no such deal. Best he can give me is 179(2999$ down) or 260$ ( 0 down) for 39 months. So, I went for 260$ (for 39 months), Paid 10$ extra because of 450$ blue tooth package and another 10$ because I am not tier4. I will end up paying 3900$ more than what i should have paid as per internet special lease offer on (2012 Nissan Altima 2.5S)that I got in response to my enquiry online on Nissan's website. On 11/4/2011, again I saw this internet special of 79$ (with 2999$ down for 24 months)on website of Quirk Nissan (Quincy MA), thats when I realized it actually WAS a deal, if I would have enquired further about this online special lease offer, instead of believing the sales agent I could have saved around 3000$ on this lease. After emailing evidence of this deal to the sales agent ,to prove that deal that he said is in error was actually internet special lease price offered by Nissan, I was told since I am under contract with them (on higher lease ) nothing can be done. More