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Hart Nissan of NOVA - Service Center

Springfield, VA

4.9
105 Reviews

105 Reviews of Hart Nissan of NOVA - Service Center

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October 09, 2021

They were very smart in hiring my fabulous service writer. He was so helpful and knowledgeable I'm surprised he's not management. More

by cliberty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Liberty
Nov 27, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to leave us a 5 star review. We truly appreciate you and the opportunity to be of service! We look forward to serving you again!

October 08, 2021

My car was having air conditioning issues and I had to bring it in they made sure that when they fixed it, all the components worked More

by asha529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin…I think that’s his name , Frederic Murray
Nov 27, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to leave us a 5 star review. We truly appreciate you and the opportunity to be of service! We look forward to serving you again!

October 06, 2021

i have been going to this location since 2017 and very satisfied. will be there customer as long as they keep the service and customer experience More

by fazal.junaid
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Nov 27, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to leave us a 5 star review. We truly appreciate you and the opportunity to be of service! We look forward to serving you again!

October 03, 2021

My car needed an oil change and rotation of tires. Frederic Murray was the service advisor that helped me when I arrived. He was pleasant, helpful, courteous and knowledgeable. I highly recommend Hart More

by almav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Nov 27, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to leave us a 5 star review. We truly appreciate you and the opportunity to be of service! We look forward to serving you again!

October 01, 2021

Nice people, didn't use my warranty, helped me up when I fell, thank you More

by Tatiana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Nov 27, 2021 -

Hart Nissan of NOVA responded

Thank you for the 5 star review. We appreciate the opportunity to earn your business! We will share your comments with our staff.

October 01, 2021

Great service my service provider was excellent and very helpful. Will return soon thanks you More

by dlclyburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Nov 27, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to leave us a 5 star review. We truly appreciate you and the opportunity to be of service! We look forward to serving you again!

September 26, 2021

Our service advisor Frederic did an amazing job. We appreciated the attention to detail regarding our car repair and the great service. More

by brightsynergy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
September 26, 2021

Great service and very helpful. Did fit me in and had all done on time. More

by olo@noodles.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Hull
September 23, 2021

Everybody is great.. J.J. and Chris are the best. I would highly recommend both... More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan "JJ" Johnson, Adam Simpelo, Gary Hull, Frederic Murray
September 22, 2021

Service stuff not professional and you can't trust them, last time I went for oil change , next day mycar had oil leak, they forgot replace the oil cap. More

by marcoabe69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't recall his name, should be in the paperwork.
Oct 15, 2021 -

Hart Nissan of NOVA responded

Hi Marcoabe69, Thank you for bringing this to our attention. Our sincerest apologies for this inconvenience. if its not to late we would love the opportunity to get a better understanding of the issue and do all we can to find a solution and earn the opportunity to gain your trust again. Please give us a call at your convenience at 703.451.1970 . We look forward to hearing from you ! All the best, Imani

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