Hart Nissan of NOVA - Service Center

The customer service was poor. It was my first visit. I don't plan to return. I was never introduced to the person managing my car. I had to ask was everything okay with car after being told it was ready. don't plan to return. I was never introduced to the person managing my car. I had to ask was everything okay with car after being told it was ready. The person discovered there were recommendations made. I noticed the car wash was taking longer than expected only to discover the car was parked in the back ready. The staff didn't know the car was parked and ready. More

Siempre me atienden con mucha amabilidad , el servicio es muy bueno y de primera, no necesito hacer cita previa y eso es muy bueno. es muy bueno y de primera, no necesito hacer cita previa y eso es muy bueno. More

This dealership is the best from the sales people to the service department whenever I make a appointment for service I never had a problem they make it easier for me . I traded in 2 vehicles with them and service department whenever I make a appointment for service I never had a problem they make it easier for me . I traded in 2 vehicles with them and I will continue the have great customer service More

Chris was awesome! Along with other maintenance staff. I am very satisfied with the customer service and car service that was provided. am very satisfied with the customer service and car service that was provided. More

The service tech was very nice and accommodating and the work was efficient and fairly quick. work was efficient and fairly quick. More

Service was great and timely. The team did exactly what I requested and the billing system was efficient. requested and the billing system was efficient. More

Great service and friendly customer service.Waiting time was reasonable and the quality of service was excellent. was reasonable and the quality of service was excellent. More

From the beginning I had the best experience , one was my first time at this location for service in my car ,the person that HE was in charge was courteous very profesional . Very sorry I can’t remember his first time at this location for service in my car ,the person that HE was in charge was courteous very profesional . Very sorry I can’t remember his name. More

Chris in services at Hart Nissan of Nova in Springfield is impeccable to work with. He is very responsive, thorough and polite. Thank you, Chris. JJ has also been wonderful in the few times he had assisted is impeccable to work with. He is very responsive, thorough and polite. Thank you, Chris. JJ has also been wonderful in the few times he had assisted me ! Thanks Jj!! More

Lacks quality service, lacks professionalism. Half-xxx attempts to make things “right.” Have brought car here twice for repairs and Both times have left the service center with new issues. attempts to make things “right.” Have brought car here twice for repairs and Both times have left the service center with new issues. More