Hart Nissan of NOVA - Service Center

Recently, I found a great deal for a Yakima SlimShady 6. 5 awning on your Nissan parts website and ordered it immediately. I was super stoked about this since I have an upcoming trip that this was going to b 5 awning on your Nissan parts website and ordered it immediately. I was super stoked about this since I have an upcoming trip that this was going to be great for. The catch...when I called your parts department to check on the status, Jose Calderon informed me it was on backorder and I was considering having to buy it for more elsewhere. However, he went above and beyond, and while I was on the phone, he manually found one in California and ordered it right then and there. I followed up a few days later and he checked and it showed that was on back order too. So, Jose again went out of his way last week and found one in Chicago and ordered it manually. Today, after driving 240 miles back from a botched work trip and feeling frustrated, I was elated to get an email notification that it was READY and I was able to stop by the dealership and pick it up in person. More

Timely n great customer service! Good briefing of what to expect n named and demo when service is needed! Good briefing of what to expect n named and demo when service is needed! More

I always feel shorted, taken for granted of each time I’ve Taken my car in for service. They don’t listen, give the wrong estimate of time to completion, try to stiff me with doing an air filter change I’ve Taken my car in for service. They don’t listen, give the wrong estimate of time to completion, try to stiff me with doing an air filter change that another Nissan dealer had already done. They did work on alignment/balance and when I got the the car back the air pressure was off on all tires!! This shows poor attention to small details and means I can’t trust them with the big stuff. I never will go back to these sheisters. More

Whenever I needed to make and appointment at Hart Nissan, their never been a delay (such as always fit my needs in time of day). The work is very thoughtful and clear to completion. Service is fast. their never been a delay (such as always fit my needs in time of day). The work is very thoughtful and clear to completion. Service is fast. More

When I go to Hart Nissan I am often greeted by name and that's so nice. They always answer all my questions and are always very polite. that's so nice. They always answer all my questions and are always very polite. More

Chris need a raise! He tried his best to treat me like a VIP customer! VIP customer! More

It was very easy to make an appointment for service and they took my vehicle on right away, the wait time was not long either they took my vehicle on right away, the wait time was not long either More

Every thing was good for what I needed to get done to my truck “ fine “ truck “ fine “ More

Pay more attention to detail when doing persons car like wash and vacuum that’s it wash and vacuum that’s it More

Fast and Great Service! I popped in without an appointment to make sure my truck was safe to drive across country because I was hearing a noise coming from the front end. Adam, Chris Mitchell, an appointment to make sure my truck was safe to drive across country because I was hearing a noise coming from the front end. Adam, Chris Mitchell, and Elvin did not hesitate to pull me in. Elvin did a full look over of my vehicle to ensure I would be safe on the road. I have not had the best experience with my local Nissan dealership, so this was a refreshing experience. Thank you! More