Hart Nissan of NOVA

Arrived on time and waited about 10 minutes while various employees milled around, chatted, and generally ignored me. At one point, someone said, from a distance, 'be right with you'. Continued to wait. JJ c employees milled around, chatted, and generally ignored me. At one point, someone said, from a distance, 'be right with you'. Continued to wait. JJ came out eventually and was very informative during our initial conversation. I was told the service would take 45 minutes and that he'd call me when it was done. I waited in the lounge. An hour later I went back to his office, wondering what the status was, as it had been well over 45 minutes and I'd heard nothing. He said he was still waiting for a body shop to get back to him, which is fine, not his fault, but I would have preferred some communication, as I had an appointment to get to. JJ said he would send me the body shop contact info so I could follow up. 48 hours later and he has not done so. More

I have had three visits here and I found the work done really good and recommendations to be honest. Great customer service. My Only suggestion is that if the coffee machine could be cleaned? really good and recommendations to be honest. Great customer service. My Only suggestion is that if the coffee machine could be cleaned? More

Colan went above and beyond to make sure we got a car in our price range. The entire team was friendly and knowledgeable. We would recommend Hart Nissan to everyone. our price range. The entire team was friendly and knowledgeable. We would recommend Hart Nissan to everyone. More

Hart Nissan of Nova was awesome!!!! Colan, Jimi, Ayanna, Kevin and MO were great. This was a wonderful experience, thanks y'all! Colan was very knowledgeable about all the features of my new car. He took h Kevin and MO were great. This was a wonderful experience, thanks y'all! Colan was very knowledgeable about all the features of my new car. He took his time and made sure that I understood everthing about my car. I highly recommend Hart Nissan of Nova. They are the best and they really took great care of me in a timely manner!!!! More

They lied about an issue with my car and half way fixed it. Regret going there. Wish I could return my car but it’s too late it. Regret going there. Wish I could return my car but it’s too late More

From start to finish I received great customer service that went beyond what I expected and thank you to your Rep. Mr. Steven for a great process to get my oil change for my car. that went beyond what I expected and thank you to your Rep. Mr. Steven for a great process to get my oil change for my car. More

Hart Nissan did a great job getting our Pathfinder serviced, and our service representative, Chris Mitchell, was friendly and professional. We will continue to choose Hart Nissan for our servicing ne serviced, and our service representative, Chris Mitchell, was friendly and professional. We will continue to choose Hart Nissan for our servicing needs. More

Great customer service! I’d definitely recommend Hart Nissan. What more do I need to say? Christopher Mitchell is awesome! He provided excellent customer service. Nissan. What more do I need to say? Christopher Mitchell is awesome! He provided excellent customer service. More

Very friendly and honest. But I’m very annoyed at all the surveys. This is the third one I do. Why wasn’t the first one enough. Just pay your employees fairly and don’t send me a million surveys. They did a surveys. This is the third one I do. Why wasn’t the first one enough. Just pay your employees fairly and don’t send me a million surveys. They did a good job, so pay them well. More

John was very very helpful. He explained what was needed and why. And they even found a nail in a tire that I had been having trouble with but hadn't mentioned to him. and why. And they even found a nail in a tire that I had been having trouble with but hadn't mentioned to him. More