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Hart Nissan of NOVA

Springfield, VA

4.8
441 Reviews
BUY SMART. OWN CONFIDENCE. Take all the things that make a Nissan a great vehicle - the style, the performance, the features. Add in the confidence of a thorough inspection, a CARFAX® Vehicle History ReportTM and a factory backed limited warranty and protection plan. Top it off with significant savings from new, without the concerns you'd find with a typical used car. When looking for service, maintenance, or repairs for your car, you want to bring it to someone you can trust. Hart Nissan's factory trained technicians will diagnose and repair your car correctly the first time. Trust the proven mechanics at our Nissan repair center to help you get the most out of your vehicle! Scheduled maintenance is the most important component to keeping an auto in prime condition. Our certified car repair specialists are here to keep your vehicle in top shape. We want to share the value of preventative maintenance with you so you don't get stuck down the road. We can also provide vehicle inspections. Stop by or call us today, we're your destination for auto repair in Virginia.
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6570 Amherst Ave

Springfield, VA

22150

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Showing 441 reviews

August 20, 2021

Frederick was very courteous and knowledgeable. Just went in for an oil change but was out of there in 30minutes! Great service and even better that I have a service warranty! More

by maddie316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Aug 20, 2021 -

Hart Nissan of NOVA responded

Thank you so much for the kind words and the time to rate your most recent visit with us! I will be sure to share this information with our Team! We appreciate you and the opportunity to serve you!

August 20, 2021

Thank you good afternoon ,everything I am pleased and I did not wait long time. Friendly and I will come next time again good Bye. More

by nsm1422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Hartoonian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No, Kevin Yahner, Mo Alyawi
Aug 20, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to post a 5 Star Review about your recent visit to our Dealership. We appreciate you very much, and the opportunity to be of service.

August 18, 2021

My technician, Mr. Frederick Murray, was knowledgeable, professional, and helpful. A faulty printer added 20 minutes to my service visit -- the only thing that kept me from rating it five stars -- but oth More

by bastrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Aug 18, 2021 -

Hart Nissan of NOVA responded

Thank you for the outstanding review about your recent experience with our Service Department! I will surely share your kind words with our staff, and we truly appreciate you taking the time to let us know.

August 17, 2021

The people at Hart Nissan were very welcoming. Customer service was very informative about my vehicle, and even asked if I wanted another vehicle. The gentleman that were was assigned to me, wad wonderful. More

by henrypp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan "JJ" Johnson
Aug 17, 2021 -

Hart Nissan of NOVA responded

Thank you for kind words! We appreciate being able to earn your business and appreciate you taking the time to let it be known how satisfied you were with the experience.

August 17, 2021

I received my work completed in a timely manner. The gentleman, who handles my check-in has done an outstanding job for me. He made sure that I understood everything pertaining to the vehicle. He gave a More

by marchelliburnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Easton
Aug 18, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to review your recent visit of our Dealership. We sincerely hope your interaction with all of our employees was pleasurable, but if we have failed to meet any of your expectations, please reach out to our Service Manager, Jonathan Johnson, directly at jj@hartnissan.com

August 15, 2021

Outstanding customer service form Chris and JJ.. Best prices for oil change, however wish coupon will come in email and I don't have to look for them on the internet. More

by leaser814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan "JJ" Johnson
Aug 15, 2021 -

Hart Nissan of NOVA responded

Thank you so much for the wonderful review. We truly appreciate your business, As for the Coupon, we do periodically send out emails, and they are also on our website at www.hartnissanofnova.com. Please email me all of your information, and I will make sure you are properly entered into our database to receive these emails in the future. Phil Englander phil@hartnissan.com

August 12, 2021

Outstanding customer service from the service department, especially from Steven Fair! He made sure that my car was in good order. Service department provided recommended services to be done and I apprecia More

by geraldlahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan "JJ" Johnson, Adam Simpelo, Gary Hull, Steven Fair, Frederic Murray
August 10, 2021

Frederick helped me arrange my service and even though the technician was late, they came through on stellar early monday morning service of patching my tire. More

by porqpai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Aug 10, 2021 -

Hart Nissan of NOVA responded

porqpai, we certainly apologize for any inconvenience to your time. We do appreciate you taking the time to recognize Frederic for finding a quick resolution and hope to see you again.

Aug 10, 2021 -

porqpai responded

I wasn't inconvenienced in the slightest as this was my day off, but I was very appreciative of Frederick thinking on his feet and finding a solution. Thanks a bunch! You guys have been fabulous.

August 09, 2021

Lacking customer service on day of my appointment. Car not done when promised. Car parts not available when I was told they were in stock. More

by VP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frederic Murray
Aug 12, 2021 -

Hart Nissan of NOVA responded

VP, Apologies but we have had a difficult identifying your service visit but would love to discuss the challenges you experience and see what we can do to help. Please reach out via email at jj@hartnissan.com or 703.451.1970 ext. 1421 so I can work towards making this right for you. Thank you, JJ

August 08, 2021

Went in looking for the 2022 Pathfinder. They had one at their other location. Buying process was easy. Wes my salesman was honest, friendly & worked for what I wanted. Worked with Ed (the owner) for a deal More

by Missi Duley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hartoonian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Schmiech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Westbrooks II
Aug 09, 2021 -

Hart Nissan of NOVA responded

Missi Duley, we strive for 100% customer satisfaction and service at each dealer visit and are glad to see that our staff has provided you with just that! Congratulations on your new 2022 Pathfinder, and welcome to the Hart Nissan of NOVA family!

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