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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.8
1,988 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,988 reviews

April 26, 2024

Do not trust anything they say Promised to "repair or replace" damage on $30,000 vehicle I purchased from dealership. Improved it but did not fix it as promised. Beware of the sales agreement that says More

by stepheneaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Anderson, Chris Brown
May 02, 2024 -

Victory Nissan of Mechanicsville responded

Providing a positive experience is our top priority, Stephen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Phil Englander phil@hartnissan.com 804-417-2590

April 22, 2024

Friendly, informative sales staff. Provided clear information for me to base my decision on. This is how car sales should be done. More

by mstreeter212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Apr 22, 2024 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2024

Fred is the BEST salesman! ! Professional, helpful, caring. He deserves a raise (& praise!) wonderful !! Excellent More

by Shjlag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Gullins, Andrew Coffman, Phil Kuzniar, Fred Mgbenka
Apr 22, 2024 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad Fred had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 14, 2024

We had visited about 7 or 8 dealerships before stopping at Hart Nissan. It was late in the day. Everyone was so nice. They showed me a car within my budget. They stayed opened after hours to get us the car More

by rright168
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Kuzniar, Kiara Jordan
Apr 14, 2024 -

Victory Nissan of Mechanicsville responded

Thanks for your feedback on your recent visit to Hart Nissan. It's great to hear that we were able to assist you and that you had such a positive experience.

April 08, 2024

Really awesome communication! Will even gave me his cell #. I called him at home, he not only answered his phone on vacation, but he made sure my concerns were addressed. Thanks!! More

by mrshinytop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sales mgr., William Jackson, Phil Kuzniar
Apr 08, 2024 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Hart Nissan!

April 07, 2024

Doug at Hart Nissan was great to work with. Nice, knowledgeable and efficient. Really nice dealership! More

by julsmailbox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Phil Kuzniar
Apr 07, 2024 -

Victory Nissan of Mechanicsville responded

Thank you so much for your kind words for Doug, and for taking the time to leave us this wonderful feedback!

March 27, 2024

Great customer service. Not pushy at all. Listens to what you want and trys to find what you want More

by ylauren83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Mar 27, 2024 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 25, 2024

Not very inviting did not feel valued as a customer If it wasn’t for Wilbert brown being as good as he is I probably would have went elsewhere More

by marksmith75711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Anderson, Wil Brown
Mar 28, 2024 -

Victory Nissan of Mechanicsville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mark, and hopefully, we can get to the bottom of this. Phil Englander phil@hartnissan.com 804-417-2590

March 24, 2024

Mr Brown was very helpful, as I am 79 just lost my husband and had not purchased a new car on my own in 50 years, so thanks to Mr Brown and he even brought the car home to me> More

by carolynmarieh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Mar 25, 2024 -

Victory Nissan of Mechanicsville responded

Here at Hart Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 23, 2024

My salesperson was very respectful and went out of his way to make my transaction as smooth as possible.. everyone from the receptionist to the general manager was very professional More

by jtaylor44
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson, Phil Kuzniar, Jabril Rowe
Mar 25, 2024 -

Victory Nissan of Mechanicsville responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hart Nissan!

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