Hart Buick GMC

The worse experience Had my 2007 GMC Acadia towed into Hart. They broke the positive battery cable, said the body control module is fried. Asked for it to be diagnosed a Had my 2007 GMC Acadia towed into Hart. They broke the positive battery cable, said the body control module is fried. Asked for it to be diagnosed and was told it was 50.00. Okay. Then I receive a call stating the body control module was fried and about the positive battery cable. It was going to be 1800.00 to repair. So I said okay I will be down to pay the diagnosis fee and have it towed back home. Well the fee went up to 200.00. They left grease all over my vehicle, never put anything back together and broke clips etc. I called and they said they didn't have time.. ummm it was a couple hours notice. This was a horrible experience More

Service Dept.....very thorough and efficient...THANX LORA Lora did a very good job AGAIN.. She pointed out that my tires ,33000 miles , were wearing out and should be replaced soon...thank you..... Lora did a very good job AGAIN.. She pointed out that my tires ,33000 miles , were wearing out and should be replaced soon...thank you..... More

Great service! Always get great service, Bill Hart always comes through for us pic are car up and leaves a loaner. Car is washed and gassed Wow ! Always get great service, Bill Hart always comes through for us pic are car up and leaves a loaner. Car is washed and gassed Wow ! More

Purchased a 2017 GMC Acadia My time spent at a Hart's was very enjoyable. Kim handled all my needs and had answers for all my questions. Over the years, I have found that all o My time spent at a Hart's was very enjoyable. Kim handled all my needs and had answers for all my questions. Over the years, I have found that all of the employees at Hart's are at the top of their game and ready to help in any way they can. This goes for the service folks as well as sales, I must also put in a good word for the "Greg the contract dude" he is also #1 when it comes to figuring out the $$$$$. My husband and I have purchased about 7 vehicles from Hart's, and believe me, we wouldn't be going back if the service and the sales persons there ( especially Kim !) weren't all first class. More

Service Excellence Above and Beyond I have never experienced such a customer service oriented dealership that brings you a loner and picks up your car for service! Missy in the service I have never experienced such a customer service oriented dealership that brings you a loner and picks up your car for service! Missy in the service department is an amazing example of customer service excellence! She works with you to ensure your needs are met without exception. Great new service manager that is very knowledgeable and transparent is refreshing also. They also give a military discount which speaks to this dealerships' dedication to service. Thanks Service Team! More

going the extra step just about all dealership will do the required service as called for- but when I take my car in to Hart Buick GMC they take that extra step to make s just about all dealership will do the required service as called for- but when I take my car in to Hart Buick GMC they take that extra step to make sure I'm happy and done right so I don't have to take it back and that is important to me with today's busy schedules More

Easy enjoyable experience purchasing a new car Unfortunately my car was totaled in an accident and I was in need of a new car quickly. I walked into the dealership at 2:00 one afternoon -- and dr Unfortunately my car was totaled in an accident and I was in need of a new car quickly. I walked into the dealership at 2:00 one afternoon -- and drove off the lot with my new Buick at 11:00 the next morning. Kim was a great salesperson and the financing manager was also very easy to work with. My experience with this dealership is that everyone from owner to office, sales, financing, and service staff are friendly, helpful, and efficient. This was my fourth new car purchase and all my service work on all the cars has been done at Hart. I am a most satisfied customer. More

Great service again I was contacted by the service department after they. Got an alert from OnStar. It was normal maintenance but great to know someone's monitoring the c I was contacted by the service department after they. Got an alert from OnStar. It was normal maintenance but great to know someone's monitoring the car. I got an appointment really quick because I was leaving town on an extended trip. Awesome service as always More

More than satisfied I've been to Hart for service many times in the last few years. I have ALWAYS been treated with respect and authentic concern by every staff member I I've been to Hart for service many times in the last few years. I have ALWAYS been treated with respect and authentic concern by every staff member I have encountered. More

XM Problem Dealer checked out my vehicle and determined the vehicle needed to be left over night. This was determined even though I did not have a scheduled appo Dealer checked out my vehicle and determined the vehicle needed to be left over night. This was determined even though I did not have a scheduled appointment. Dealer provided a loaner vehicle for me to use while evaluating the XM problem. Parts were ordered and my vehicle was completed the next day. More