Harry Brown's Family Automotive
Faribault, MN
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Josh was very friendly and courteous and easy to deal with. He responded quickly to my problem and my concerns and addressed them until I was satisfied. I was given a rental vehicle immediately once it with. He responded quickly to my problem and my concerns and addressed them until I was satisfied. I was given a rental vehicle immediately once it was known mine would not be available to use. He was very professional and I would gladly recommend Josh/Harry Browns to anyone. More
Great place to get a car - Dick was great to work with along with sales manager and always fun xxxxxxxxxxxx with Greg . This part shouldn't bee this long. The best part was the price and the friendship du along with sales manager and always fun xxxxxxxxxxxx with Greg . This part shouldn't bee this long. The best part was the price and the friendship duing the trading of the the two - everyone was wonderful to work with More
Kevin made every attempt to get answers to all our questions, helping us make a decision that would work for us. We had several employees ask if we needed help or were being helped. Everyone was ver questions, helping us make a decision that would work for us. We had several employees ask if we needed help or were being helped. Everyone was very freindly. I took care of my own financing but was offered more options several times by John, Dale, and Chad. Felt a little pressured to finance through their business because they felt they could save me money (getting a better rate) but I wanted to stay with my current bank and didn't want my credit info exchanged with a bunch of financial institutions. Found a couple things not in proper working order after taking the van home and brought it back for repairs with no extra charge to us. It was nice that they stood behind their certified used vehicle. We will definately go back to this dealership when in need of a new/used vehicle. More
WE have purchased six new veicals in the past two years and have found the service and price to be good. They have been very good at getting back to us on questions, and concerns that we have and have alwa and have found the service and price to be good. They have been very good at getting back to us on questions, and concerns that we have and have always anwered any concerns.It has been a pleasue to do business and will be contacting you next spring on our next trade. Thank You John Krohn More
Dave kept an eye out on specials for us and knew what out "must haves" were. love the new van. The staff from financial to sales were very friendly and helpful. When Dave was out helping another client at l "must haves" were. love the new van. The staff from financial to sales were very friendly and helpful. When Dave was out helping another client at least three or four other people asked if they could get us anything. More
we have dealt with Harry Browns for a few years now. We Had been dealing with Deb Thiesen since we started doing business there, but she now has left and mike hruby has since taken her place. This was the Had been dealing with Deb Thiesen since we started doing business there, but she now has left and mike hruby has since taken her place. This was the first time we dealt with mike and is very knowledgeable about the product and answered all the are questions. We purchased a new dodge truck and plan on buying 2 new trucks in the coming months. Thanks chris krohn More
Scott stuck with us and got the answers we needed. I hate being required to write an essay of minimum length for this survey; it shouldn't be necessary. We spent the majority of two Saturdays shopping hate being required to write an essay of minimum length for this survey; it shouldn't be necessary. We spent the majority of two Saturdays shopping for a vehicle. We were ready to purchase after the first, but found out that one of the options was not included on the vehicle we were going to buy. It took several hours before we found out that the option could be easily added. More
no pressure - encouraging welcoming happy helpful no pressure - encouraging welcoming happy helpful knowledgeable not condescending caring trusting above are adjectives describing Harry Br no pressure - encouraging welcoming happy helpful knowledgeable not condescending caring trusting above are adjectives describing Harry Brown's representatives I dealt with during the purchase of our "new" (to us) Vibe. They put me at ease to shop, buy or not, and try to make a deal my thanks to them If I were to be in the market for another vehicle tomorrow, I would go to Harry Brown's and start by talking with Dave Wilson and his associates. During my return visit for a minor warranty repair, it was discovered another item was needed and it was taken care of without any hint of trying to get out of it. Besides, I was given a ride home (10-12 miles) because it was goint to take longer than first anticipated. Was also offered a ride back again. My experience buying our new vehicle was the best I have every had during such a purchase. (Being 64, there have been quite a few such purchases) I appreciate that. More
Gary was very helpful and his having a rv sales experience helped greatly. He knew what our needs were. No high pressure and made sure our needs were met. Also, Chad was very helpful when it cam experience helped greatly. He knew what our needs were. No high pressure and made sure our needs were met. Also, Chad was very helpful when it came to picking out an extended warrenty package. Overall, the service we had from all the employees we came in contact with was excellant. Jim More
Not sure why this survey needs 250 words to say overall experience was good one with dealership and sales people! Staff was knowedgeable, informed, and show room is very nice and clean modern etc.! When I experience was good one with dealership and sales people! Staff was knowedgeable, informed, and show room is very nice and clean modern etc.! When I arrived was greeted, and explained about new avalanche items, then dealer did a hands on tour of options! So Dealer good, this having to type 250 words or no accept survey is not so good! More