Harry Brown's Family Automotive
Faribault, MN
Filter Reviews by Keyword
By Type
Showing 372 reviews
Brandon was very patient and easy to talk with. He has a great way with people and is very personable. He didn't give you the feeling like hurry up, make a decision. Todd Hunt - always a pleasure to wo great way with people and is very personable. He didn't give you the feeling like hurry up, make a decision. Todd Hunt - always a pleasure to work with. I continue to come back to Harry Brown's (believe this is the 4th vehicle i have purchased) because originally I worked with Todd. Chad Snyder - this is the first time I've worked with him and the dealership was very busy the day I was in. My situation was "unique" when it came to the financing - I felt he was working hard for my best interest. More
I recently purchased a pre owned vehicle from Harry Brown's in Faribault,Mn. When I took it in for my first oil change (which was free), I mentioned 2 areas on the car that I felt may need attention. I Brown's in Faribault,Mn. When I took it in for my first oil change (which was free), I mentioned 2 areas on the car that I felt may need attention. I then had the pleasusre of meeting 3 service minded individuals. Between Jessica R., a very experienced service advisor, Kevin F. the mechanic who was listened intently to my concerns and then expertly fixed them, and also customer conscious service director Roger J. who reviewed the work invoice with me in detail. I once again came away from Harry Brown's feeling lucky to have their fine dealership in our area. More
I have been working with Deb and Chad for 3 years now, and have bought 2 to 3 vehicles every year. They have treated me fair on prices and I will not bother looking at another dealer for now. Mike hruby h and have bought 2 to 3 vehicles every year. They have treated me fair on prices and I will not bother looking at another dealer for now. Mike hruby help us on are last 2 vehicles and did a great job along with Chad. More
I have never been in the harry brown dealership until i found a pickup on the internet that i liked and had the options i wanted. My first impression was nice i was met at the door by Brandon and he took o found a pickup on the internet that i liked and had the options i wanted. My first impression was nice i was met at the door by Brandon and he took over from there i told him i would like to test drive the silverado with some extra options that were added to it and he explained them all very well.He was very nice to deal with, made it fun for me. also dale was very nice also helping me out on the financial end, telling me about the 7 year bunber to bunber extra warranty which i purchashed a a good rate that i never knew about. so now i have a 7 year peace of mind warranty.i would recomend this dealer to anyone and i would come back and probably will. More
I've bought from these guys before so I feel I can trust I've bought from these guys before so I feel I can trust them. They listen to what I think I want, they think it over and then give some suggestion I've bought from these guys before so I feel I can trust them. They listen to what I think I want, they think it over and then give some suggestions and/or options as to what would be the best way to make the best deal. This is helpful to me because I don't have the chance to buy a new vehicle very often so when I do get the chance it can become quite a process, and these guys understand that and are willing to do whatever it takes to make the experience as enjoyable as possible,(and with me that can be a challenge). More
Its was great working with a local dealer. Everyone knows everyone in the local areas. Harry Brown's Family Automotive cares about its costumers unlike dealerships in the twin cities. Harry Brown doe knows everyone in the local areas. Harry Brown's Family Automotive cares about its costumers unlike dealerships in the twin cities. Harry Brown does not want one sale from a costumer, they want a lifetime of sales. More
Have sent my wife to the dealership 3 different times to obtain service work on vehicles that I have not purchased from them as we live in Northern, WI, but work in area. She does not understand the mechan obtain service work on vehicles that I have not purchased from them as we live in Northern, WI, but work in area. She does not understand the mechanics of a car in the least, but they gave great service and kept her up to date as the repairs progressed. Brad and Josh are always friendly and take the time to answer her questions....not the experience with other dealerships. More
I met Woody ten years ago and he sold me a great truck then. When I ran into him again, it was terrific to work together again. Woody reviewed our situation and needs for a vehicle and then he explained h then. When I ran into him again, it was terrific to work together again. Woody reviewed our situation and needs for a vehicle and then he explained how he came to work at Harry Browns. He mentioned early that he would be surpised if we didn't leave today with a new car or truck. We we had just looked at only a couple trucks and were a little disapointed so far. We looked and test drove three trucks and then I inquired on the GMC that we had not drove and Woody said he would bring it right up. Woody said when he gave us the truck he said drive it around you will not be dissapointed. He was right we bought the truck that day. The gentleman in finance was very nice and knew we had not bought a vehicle in ten years. and explained the whole process to us. Who does that anymore! My wife and I are still very happy on the purchase of the truck. Lucas helped us pick out some mud flaps and with a return to service for a couple of minor items and the mud flap install. Joey surprised me and said here are the keys to a car till noon. We will take care of everything and call you when its ready. Steve I have to tell you I will be back to work with Woody and your staff as I am more satisfied with your group then anything in the cities. It a drive but worth it! Woody is keep an eye out for my wife to get us a Chevolet crossover. Equinox. Thanks for all that you do to have a great team. Regards, Tony Franco More
I seldom rate anyone great. There is always room for growth. We have purchased a few cars from the dealership and come back each time. We have dealt with finance before and he was very pushy but is no l growth. We have purchased a few cars from the dealership and come back each time. We have dealt with finance before and he was very pushy but is no longer there. I am the one that dickers with the price and want the best price I can get. If you don't give me what I want I have no problem walking out and buying elsewhere. I can be a hard nose person to deal with but Kevin is one to handle that! More
The day we walked into Harry Browns we were greeted by some friendly people.They introduced themselves and asked if I was looking for someone in particular and I said Dick Jenson. Dick and me and my wife some friendly people.They introduced themselves and asked if I was looking for someone in particular and I said Dick Jenson. Dick and me and my wife talked about the 2010 colorado which he had warming up in the lot so we could take it for a test drive.I gave him the keys for my pickup went for a drive came back. We sat down and talked about how we could do this and after some negotations the colorado was mine.Went to pick it up the following tuesday and it really looked sharp. Closed on it with Dale Covington who was also a very nice person and we were out the door. I will recommend this dealership to anyone I know looking for a car. Dennis Kelm More