Harry Brown's Family Automotive

overall experience is a 4.5 - very good reasons I overall experience is a 4.5 - very good reasons I cannot give this a 5 are minor, but irritants none the less. 1. hasty decision- result was not overall experience is a 4.5 - very good reasons I cannot give this a 5 are minor, but irritants none the less. 1. hasty decision- result was not having my trade vehicle cleaned out (material posessions). Not Harry Browns fault, but I am missing a few items. However, I had a full tank of gas - not anticipating a decision that day. Harry Browns refused to fill my new (used) vehicle with gas upon my departure. Thought this was ridiculous (only fair in my estimation). Minor detail, but one that stuck with me. 2. finance manager was clearly incented by extended warranty. We spent way too much time and energy on this aspect of the agreement. This felt like we were buying into a time share. Sour apples on that note, but believe intentions were good. All in all - solid staff, process, and professionalism. Dick was great. Other than that, nothing that stood out as a differential good or bad from other dealers I have worked with. Love my new truck. You had what I was looking for and we were able to reach an agreement that met both of our needs. Take care of my Av. I loved that one too! Thanks! Daryn Stoltenberg More

I had a rear end clunk and not sure what it was. Josh took the time to probe through conversation to figure out what the possibilities could be and saved me a lot of time and money. Great guy, trust him took the time to probe through conversation to figure out what the possibilities could be and saved me a lot of time and money. Great guy, trust him very much. Thanks for the great job!! Next time I have an issue, I will be back. More

Josh was friendly throughout the entire process. He was honest about the work that needed to be done to my car. The prices for repairs/maintenance were good as I checked a few other places. I was glad th honest about the work that needed to be done to my car. The prices for repairs/maintenance were good as I checked a few other places. I was glad that they were fast to get my car on the road again. Thanks!!!! More

I have been going to Josh for years, when I found out he worked down in Faribault I did not think twice about driving 45 mins to take my car to him. He is the only guy I can trust working on my car and I kn worked down in Faribault I did not think twice about driving 45 mins to take my car to him. He is the only guy I can trust working on my car and I know he is honest when telling me what needs to be repaired. I have had great experiences when bringing my car in and they do a great job with a reasonable price. More

Everyone was very helpful. We came to look and ended up Everyone was very helpful. We came to look and ended up diving home with a purchase that fit what we needed. It was unplanned but with each of us Everyone was very helpful. We came to look and ended up diving home with a purchase that fit what we needed. It was unplanned but with each of us driving long distances at times it was totally necessary..My wife commutes to work and I coach travel soccer so having a reliable vehicle again is great and finding this car with the extended warranty an added bonus. More

Im not sure what I would tell someone about my experience at Hurry Browns. When I came in to look at the vehicle, Bob went back to another couple and left me alone and didnt have anyone else assist me. I at Hurry Browns. When I came in to look at the vehicle, Bob went back to another couple and left me alone and didnt have anyone else assist me. I test drove the vehicle by myself and did my own research as to how the lights, bells and whistles worked. Then I got to sit down with Heidi to toss around some numbers but was sidetracked into signing almost every paper she had. I felt rushed and a little under appreciated. But the price was right and we needed the vehicle. So I guess what you want is for me to say that I will be back to Harry Browns. Honestly I cant say that I would right now. I basically sold myself the vehicle. More

Steve This was our third car we have purchased from Steve This was our third car we have purchased from your dealership in the past 3 1/2 years. I believe that we will buy our 4th car from the deale Steve This was our third car we have purchased from your dealership in the past 3 1/2 years. I believe that we will buy our 4th car from the dealership. Mike was very helpful, as was the finance staff. You have good people working for you. Eric More

I believe the price was alittle high but you were willing I believe the price was alittle high but you were willing to deal with me, the salesman was very good, the only problem I had after I got home was, I believe the price was alittle high but you were willing to deal with me, the salesman was very good, the only problem I had after I got home was,my son checked underneath the hemi cover and there was grass there. In the back of the car was the cover for the and it was dirty. Mike Hruby and I discovered this before I left as he was showing me how to use some of the upgrades. I am pleased with my purchase and would recommend Harry Browns to my friends and family. Thank-you,,,Nancy More

We have bought multiple cars from Harry Browns and are very satisfied with thier service and reliabilty. The sales people and owners do a very good job in taking care of our automobile needs. We will very satisfied with thier service and reliabilty. The sales people and owners do a very good job in taking care of our automobile needs. We will continue to come back and purchase vehicles as we need them at Harry Brown. More

We purchased a 2010 Pontiac G6 from Harry Browns this month. Steve was so helpful in making sure that I got the car I wanted and liked. He did not pressure me in anyway and did not make me feel like I ha month. Steve was so helpful in making sure that I got the car I wanted and liked. He did not pressure me in anyway and did not make me feel like I had to make a choice "right now". My husband and I have purchased all of our vehicles from Harry Browns, and will continue to do so. We have done some comparison shopping and it always comes down to Harry Browns being the most resaonable, and there are no other salesmen that even to compair to Harry's! All the staff are friendly and super helpful. The do not try and sell you something to benefit them, they want it to be the right fit for the customer. I recommend Harry Browns to everyone and anyone that talks about purchasing a car. More