Harry Brown's Family Automotive

I had been looking on the web for several weeks so I knew what I wanted. The web site was very good and had lots of pictures in good lighting. The car was spot-on as regards condition and other representatio what I wanted. The web site was very good and had lots of pictures in good lighting. The car was spot-on as regards condition and other representations and I was allowed to look at a car-fax report as well. I was approached by Helena within minutes of my arrival and was treated by a salesperson who understands how its done. I never felt pushed or steered to a different or higher priced vehicle. I paid a fair price for my purchase and I also received a fair price for my trade-in and the deal went smoothly. I arrived the next day to pick up the car and it had been detailed nicely. I enjoyed this experience and it was worth the drive. As a salesman myself, I know that reputation is key and customer service means customer retention. It's nice to know someone else feels the same way. More

a great experience!!! We got the best deal we possibly could and are very happy with our new car. All the staff was so pleasant and helpful. This was not the 1st vehicle we have purchased from Harry's an could and are very happy with our new car. All the staff was so pleasant and helpful. This was not the 1st vehicle we have purchased from Harry's and it won't be the last. We like the idea of being able to stay local and not having to scour all around to hunt for the best deal. They are here at Harry's!! More

I worked with Mike and Todd for about 2 months trying to find a vehicle to trade my cadi in for. They are great to work with and treated me like I was the only person they were working with. I also worked w find a vehicle to trade my cadi in for. They are great to work with and treated me like I was the only person they were working with. I also worked with Heidi and Dale? in financing, very easy to work with. Brad in the service department was very helpful with making my decision on a vehicle and chosing a service plan. Your staff and show room and lot are top notch. Thank you for doing such a wonderful job. Mike Hruby from the last car I purchased to this one has improved on his customer service. Which previously I really didn't feel it needed to be improved on. Its nice to know he really has a passion for his job and your dealership. More

I came into Harry Brown with my wife as she was looking to get a new vehicle after an accident. I started to discuss my current loan and vehicle situation with Bob who looked into options for a trade in. T to get a new vehicle after an accident. I started to discuss my current loan and vehicle situation with Bob who looked into options for a trade in. The process was quick and they worked with my credit situation. I would strongly recommend Harry Brown for anyone looking for a new vehicle. More

My first contact was on the internet with Lisa . She answered a few questions I had . then made an appointment to see some of the trucks I was interested in .As it was late in the day Lisa set things u answered a few questions I had . then made an appointment to see some of the trucks I was interested in .As it was late in the day Lisa set things up with scott to show the trucks. I picked one out I was interested in and we started dealing. I was not happy with the appraisal of my truck as your app. was the lowest of three I got . the discounts made me decide to trade. however. I was disapointed with the interest rate as my credit score was really good !! stil having trouble with my new truck with the (rear sensor blocked )(see owners manual) MESSAGE. was having this trouble befor we left the lot . Scott said they would fix it when they install the running boards and bed liner & tool box next week. However I like my truck !! thanks paul More

I really like that your site was mobile enabled. I was traveling home, using my phone to search for a new vehicle. I found your site, the vehicle I wanted and called. I arrived in 1 hour, test drove and traveling home, using my phone to search for a new vehicle. I found your site, the vehicle I wanted and called. I arrived in 1 hour, test drove and bought the vehicle. Great job on keeping up with technology! More

The sales rep stood behind a minor problem with the vehical and promply had the problem taken care of. The service consultant was also friendly, pronpt and coutiess. The shopping experience was also g vehical and promply had the problem taken care of. The service consultant was also friendly, pronpt and coutiess. The shopping experience was also good as I was alllowed all the time I needed to make the choices right for me. More

Kevin made this very easy for us.. he was able to answer alot of questions over the phone for me so we didn't have to spend alot of time on the actual deal when we were at the dealership (we have a small ch alot of questions over the phone for me so we didn't have to spend alot of time on the actual deal when we were at the dealership (we have a small child) Kevin was veru friendly and has called to follow up with us since the sale was made. More

Even though my purchase was a very small amount, I am sure the smallest of the day, I was treated great. The negotiation of price was very fair and I do believe when the buyer and dealer can agree on a sure the smallest of the day, I was treated great. The negotiation of price was very fair and I do believe when the buyer and dealer can agree on a price that benefits both parties it is a win-win situation. I will defiantly shop Harry Browns for future car purchases. More

Me and my family have been buying cars from Harry Browns for over 10 years. We have bought 4 brand new family vehicles and 2 new work trucks and a few used cars. We have always been treated great by the who for over 10 years. We have bought 4 brand new family vehicles and 2 new work trucks and a few used cars. We have always been treated great by the whole team at Harry Browns. We had such a good experience with Harry Browns my mom and dad bought 2 vehicles as well from Harry Browns and they live 2 hrs away in another town. Harry Browns always stands behind there vehicles they sell, I would recommend Harry Browns to everybody. Thanks again Jim & Stacy Elmore More