Harry Brown's Family Automotive

We like shopping local and have had great customer service from the sales personnel we've worked with as well as management (Chad and the Brown's). This is the fourth new vehicle we have purchased fr service from the sales personnel we've worked with as well as management (Chad and the Brown's). This is the fourth new vehicle we have purchased from Harry Brown's in the last 8 years. With that said, our previous experience with service issues and lack of help regarding our "extended" warranty work has left us a little disappointed. We did again purchase the extended warranty on our new vehicle and hope the service is better this time around if indeed we need warranty work done. More

Steve offered good customer service with follow-up information after our first visit. Dale was very professional and precise with his work. Abra auto body next door is a good service option to get lit information after our first visit. Dale was very professional and precise with his work. Abra auto body next door is a good service option to get little things taken care of. More

they are the best treat you like family and take care of all you need i would go back to them again which i have 3 times and i will keep going back thank you scott and heidi i will recommen harry browns to all you need i would go back to them again which i have 3 times and i will keep going back thank you scott and heidi i will recommen harry browns to everyone More

We bought a used car from this dealer and feel that we got an excellent value (even without a trade). The staff was great, and worked hard to get us in the right car for us. got an excellent value (even without a trade). The staff was great, and worked hard to get us in the right car for us. More

I was very satisfied and impressed with the customer service I received when buying my new Chevrolet Malibu at Harry Brown's. The salespersons (Lisa and Carson) explained the cars features and options t service I received when buying my new Chevrolet Malibu at Harry Brown's. The salespersons (Lisa and Carson) explained the cars features and options thoroughly. I never felt pressured and was treated with respect. The finance manager (Dale) was also very easy to work with and I felt he was really working for me to get the best possible loan arrangement.I drove about 40 miles to this dealership and it was worth it with the excellent service I recieved.I highly recommend this dealership. More

It took some time, but I am now a satisfied customer and can give a positive feedback on my dealings with your business. My wife is very happy with her Dodge Journey, and I am happy to feel like the deal i can give a positive feedback on my dealings with your business. My wife is very happy with her Dodge Journey, and I am happy to feel like the deal is finally completed. It was stressful dealing with not having a spare key and not hearing back from anyone at Harry Brown's. I was not satisfied with the time it took to get back to me, but I am very happy that Nate and Harry Brown's did successfully resolve the spare key issue. The Journey had everything we were looking for, right color, third row seating, sunroof, comparable price. We had done a lot of online searching from the Twin Cities to Rochester, and even in Iowa. Your website had an excellent amount of pictures. After test driving the Journey, I was uneasy purchasing the Journey based on Nate's word that the mild shake that occurred would be fixed. But, my wife convinced me this was the car she wanted. I was very happy that Nate took care of us and was very accommodating to the fact that we lived out of town and would have to drive back to Faribault to pick up our new vehicle. He also helped schedule the new key getting programmed to a time that we were passing through Faribault instead of the inconvenience of having to make a special trip. Thank you for making things right and especially to Nate for standing behind his word that he would "Take care of everything" for us. More

Carson Hruby was very friendly and helpful. He was also very accomodating to our hectic schedule. Carson's patience was much appreciated. Greg was very patient with us also looking up and helping to find very accomodating to our hectic schedule. Carson's patience was much appreciated. Greg was very patient with us also looking up and helping to find our perfect truck (and killing a tree in the process!) We will definitely return in the future for our next purchase. Jason and Juanita Schoenbauer More

MIKE WAS VERY HELPFUL IN MY GETTING TO FINAL AGREEMENT/SALE/PRICE OF A CAR I WAS LOOKING AT. I WAS HAPPY WITH HIS CORRESPONDENCE WITH ME TO KEEP THE POTENTIAL CAR SALE ALIVE. AGREEMENT/SALE/PRICE OF A CAR I WAS LOOKING AT. I WAS HAPPY WITH HIS CORRESPONDENCE WITH ME TO KEEP THE POTENTIAL CAR SALE ALIVE. More

I got service as soon as I walked into the door. I knew what vehicle I was interested in as I saw it on the internet before I came in and knew that rebates were being given on it. It was a Chrysler Town an what vehicle I was interested in as I saw it on the internet before I came in and knew that rebates were being given on it. It was a Chrysler Town and Country limited. The reason I picked this vehicle is that I know a couple that buys a new one of these every two years and they are very happy with it.The person that helped me was Steve Lamotte. He showed me the car and let me take it for a drive and explained all the options on it. Then we talked price. I had two vehicles to trade in and was glad they would take both of them. I found a buyer for one of them and they had my buyer come in and buy it through my purchase so that I didn't have to pay as much tax on my new vehicle. That was very much appreciated.Thank you Steve Brown. About a week after my purchase I had a problem with one of my sliding doors and that was taken care of immediately. I was given a loaner car and even had my van delivered back to my door. More

Very pleased with my new car. Several options were made available to my husband and myself as we were very interested in the car we purchased. Dick Jenson made sure we knew about all the features of our c available to my husband and myself as we were very interested in the car we purchased. Dick Jenson made sure we knew about all the features of our car. I liked working with the team, every one made sure we were being assisted as we were waiting. More