Harry Brown's Family Automotive

They were really friendly and knowledgable. The owner even stopped to visit with us. They stressed service after the sale, which is very important to us. even stopped to visit with us. They stressed service after the sale, which is very important to us. More

Overall experience rating had nothing to do with the salesman. We asked for Helena when we came in the first night and were told she had left for the day. I had sent an email to Helena earlier in the da salesman. We asked for Helena when we came in the first night and were told she had left for the day. I had sent an email to Helena earlier in the day. I expect that when a person is asked for specifically they would be involved in the deal. When we came back with our trade to do the deal Helena was there, but for some reason was not involved. I also think it took a long time to get the pricing, over an hour, and there was no haggling. I like Harry Brown's and would definitely go there again. I bought a new Silverado in 2008 and have always been treated well and taken care of as soon as possible. More

Service was great. Mike Brown and Brandon Vance were knowledgable and professional. I also really appreciated the extra time Brandon took to set up my many features including paring my phone to the blu knowledgable and professional. I also really appreciated the extra time Brandon took to set up my many features including paring my phone to the bluetooth. I will definitely refer friends and family. More

Bob Ford has always been friendly and very easy to work with. He made sure all my questions were answered about the features on my new car. This is the 2nd brand new vehicle that I have purchased working with. He made sure all my questions were answered about the features on my new car. This is the 2nd brand new vehicle that I have purchased working with Bob and hope to work with him on all my future business with Harry Brown's. More

My experience started with my involvement with my Fiance's search for a new SUV. We visited several dealerships in a 30 mile radius and drove just about every mid size SUV available. We stopped at Fiance's search for a new SUV. We visited several dealerships in a 30 mile radius and drove just about every mid size SUV available. We stopped at our local dealership, Harry Brown's in Faribault, a couple times and always worked with Scott Proechel. Scott was always patient with us, always gave us time to talk with and with out him and allowed us to drive any vehicle we desired, with or with out him. We never felt any presure and we were treated with a, much appreciated, professional level of respect and courtesy. While Lisa narrowed her search to a 2012 Chevrolet Equinox, a new 2011 Dodge Ram caught my interest, and I was not looking. Scott tossed me the keys and told me to take it for a spin while Lisa completed some final details. He asked if they could look over my 2005 Dakota and I gave him my keys. I loved the truck, but realy wasn't looking. I gave him the keys and he told me what they could do for my truck and then provided me the amount I would receive off the truck for rebates and other incentives. I asked about a couple other things I would require, the price I was willing/able to pay and Lisa and I left. Agian, no pressure. About a week later I was completing the deal on the same truck I had drove. After purchasing our vehicles, Scott continued to work with us. We were introduced to the service department and provided further information regarding routine service and contact information for any questions we may have. Scott continued with us, helping us set up our cell phones to the vehicles and helped Lisa to understand how to use the On Star system in her vehicle. It wasn't just the sales experience that impressed us, it was all the after sales service we continued to recieve. I have made use of the sevice department for a couple minor issues and I also had a great experience with the accesory department with Luke. From Sales, to Service, to Financing, to Accesories, this dealership has, and I'm certain will continue, to take of us. More

After doing business with Harry Brown for over thirty years, we usually come to his dealership before we go anywhere else. We have found him to be fair and work very hard to meet our specifications. years, we usually come to his dealership before we go anywhere else. We have found him to be fair and work very hard to meet our specifications. More

Brandon is an exceptional sales person. He is very knowledgeable on the vehicles he is showing. He did not push for the sale. This was the first dealership we stopped to look at a Dodge Caravan. We ha knowledgeable on the vehicles he is showing. He did not push for the sale. This was the first dealership we stopped to look at a Dodge Caravan. We had intentions of just looking, but ended up purchasing. Mainly because it was the vehicle we were looking for and the experience we had with Brandon. He is top notch! The whole staff is very friendly. We met Roger Jerrow, who took us out to the service area and he was very informative. I would recommend your dealership to everyone. More

I had a great experience at Harry Brown's. I was able to tell Carson what I was looking for and he helped me find the perfect vehicle for me! He was very personable and knowledgeable. It also helped that he tell Carson what I was looking for and he helped me find the perfect vehicle for me! He was very personable and knowledgeable. It also helped that he told me his dad has the same vehicle I bought and loves it. I also worked with Dale in the finance department and he was great! Both worked very hard to get me what I wanted. Harry Brown introduced himself and sat down at the table to chat for a bit. Even other salesman that I wasn't working with were very friendly and chatted with me about what I was looking for and so on. I will definitely continue doing business at Harry Brown's and I will spread the word to all my family and friends. Thanks Harry Brown's Automotive! More

Great service and follow up.quick response to questions and always returned phone calls in a timely manner Would recomend this company to friends and family and always returned phone calls in a timely manner Would recomend this company to friends and family More

Very helpful, knowledgeable, and clear on pricing and research to back up asking price. Every employee I worked with was pleasant, accomodating and professional. My purchasing experience was very positiv research to back up asking price. Every employee I worked with was pleasant, accomodating and professional. My purchasing experience was very positive. More