Harry Brown's Family Automotive

Initially the visit to the dealership was fine. Mike Ruby was not too pushy which we liked. After we agreed t purchase the vehicle though he kept saying we were getting such a great deal because the vehicle was not too pushy which we liked. After we agreed t purchase the vehicle though he kept saying we were getting such a great deal because the vehicle was "hail discounted" which he kept using as an excuse why the could not negotiate the price of the used vehicle or our trade-in. We later learned the discount was 0$. Then he told us it would take 15 minutes to meet with the finance department and took all our info. after waiting 2 hours, for Heidi who was not at all apolagetic about the wait, she proceeded to get all our info again in the middle of the lobby, not inviting us into her office. We decided to leave and get financing elsewhere. Then Mike told us we could pick up the car in two days which was fine, I wouldn't have cared if it was five days. But the night before we could get it he called to say that the detailer ruined the driver door with the buffing wheel and said plainly that I WOULD HAVE TO PAY TO FIX IT! I disagreed and when I told him the deal was off he grudgingly offered to have their shop repair the door. He would not however repair the door and allow me to inspect it and then purchase the vehicle. He told me if I wanted it I would still have to pick it up at the agreed time because "its the end of the month". This made me feel like if they got the money I would go away. After we purchased the vehicle the told me I could take it right over to the body shop myself so as not to inconvenience them! And that Iwould recieve a loaner car. But their sub par body shop told me they had no cars to offer me for "maybe 2 weeks?". So I called Mike, who said it was "not his problem" but he would get me a car to drive to work since the had my trade. He never called me back, so I showed up at the dealer and demanded a car and they grudgingly gave me one, that got the ball rolling on my repair though! Bottom line is I was never so happy when I left the lot for the last time, and the feeling was mutual as Mike said "hopefully we won't see you again". I like the vehicle, but don't want to return to the dealer because they ruined the whole experience for me. What kind of reputeable dealership calls and asks you to pay for damage they caused and then demands payment in full? More

It's was a pleasure to work with you Joan. Thank you for It's was a pleasure to work with you Joan. Thank you for work with us on getting the right price for your budget. Thank you, The Bauers It's was a pleasure to work with you Joan. Thank you for work with us on getting the right price for your budget. Thank you, The Bauers More

I ahd a very pleasant buying expericene purchasing my new vehiclee from Harry Browns. I like that I was able to drive vehiles from two different manufractures and compare without driving to another dealer. vehiclee from Harry Browns. I like that I was able to drive vehiles from two different manufractures and compare without driving to another dealer. More

Scott and Heidi did an excellent job of answering questions and explaining the information presented to us. Scott was patient and was willing to look at several different vehicles and answer many questions and explaining the information presented to us. Scott was patient and was willing to look at several different vehicles and answer many different questions on the different models we looked at before we finally made our decision. He also did a great job of explaining all the bells and whistles of our new car. Heidi did an excellent job of going through all the financial paperwork and explaining in great detail all the options available to us. Thank you to both of you for making this experience a good one! More

My husband and I were in the market for a new vehicle, and we were looking slowly, I was surfing the internet looking at vehicles and the Dodge Ram came up, saw the rebates, it showed an interest, I said and we were looking slowly, I was surfing the internet looking at vehicles and the Dodge Ram came up, saw the rebates, it showed an interest, I said honey, looks go check out the vehicle last Sunday - so we did.. it sparked an interest in us both, so we checked few things out deciding if should go for it, And we new we needed to update our vehicles and we both agreed to just go for it. So after memorial day my husband called the internet phone number to the dealer ship and spoke to Woody and brought up the vehicle of interest and asked to have it cleaned up the one checking out, we drove over from Zumbrota on Wednesday close to 5pm. The vehicle was cleaned and ready to try out, my husband got in the vehicle and fell in love with it when he took it for a test drive. We made a deal, and home came the vehicle.... Just went over the electronics, satiilite radio, and blue tooth - we got that set up what a treat. We both love it.. One of the big highlights it rides smooth and it's a Hemi!!!! get alot of comments - Dodge now has the best trucks out their, Nice truck, Our neighbor said I am buying that truck in 2 years.. More

This is our second vehicle purchase from Harry Brown's. We live 90 miles one way and go by several dealerships to get to Harry Brown's but we were so pleased with our experience there that we will continue We live 90 miles one way and go by several dealerships to get to Harry Brown's but we were so pleased with our experience there that we will continue to go back. Woody has been great to work with and makes the deals go smooth and quick. The service department has also been wonderful to work with. I was so suprised that they were willing to do the service work and give me a wonderful loaner vehicle! I wish I lived closer to do all service work with them! Everyone at Harry Browns has always been more than nice and they like kids! Thanks Again and we will be back for our next purchase! More

this guy when way out of his way to help us find our truck we wanted, and to my surprise he found just what we wanted on our new truck, thank you harry brown keep up the great work mike & dixie truck we wanted, and to my surprise he found just what we wanted on our new truck, thank you harry brown keep up the great work mike & dixie More

We just purchased a brand new van from Harry Brown's. Very pleased with the selection, two vehicles closely matched our wishlist and they were definitely willing to look @ other dealers for us too. Finan Very pleased with the selection, two vehicles closely matched our wishlist and they were definitely willing to look @ other dealers for us too. Financing was effortless and easy to understand. I only wish we had whopped for vans earlier......we love it!!! More

We just purchased our second vehicle with Brandon and have been VERY pleased with him. So helpful and friendly. Highly recommend him and Harry Brown's. have been VERY pleased with him. So helpful and friendly. Highly recommend him and Harry Brown's. More

I purchased a 2011 Acadia from Brandon Vance and Dale helped us with the financing. I am very pleased with the Acadia and enjoyed working with Brandon and Dale. My husband has also purchased his truck helped us with the financing. I am very pleased with the Acadia and enjoyed working with Brandon and Dale. My husband has also purchased his truck from Harry Browns and we have also referred family and friends that have also purchased form Harry Browns and will continue to give them the referrals since they are great to work with! More