Harrisonburg Hyundai

Integrity is everything First, shame on me for not being a thorough consumer. Had I been, two things would be true. 1.) I would not have bought the car. 2.) We would not First, shame on me for not being a thorough consumer. Had I been, two things would be true. 1.) I would not have bought the car. 2.) We would not know that the salesmen I worked with have no moral compass and zero integrity. The story. I bought my wife an 09 wrangler in January. What appeared to be a fair price as the vehicle was presented and the "personal" back story Jay and Josh had about the vehicle. Josh Shifflett was the sales person even though he normally does finance and Jay was the Sales Manager. The vehicle was worth what we paid, IF it had a clear title report. It did not, it was not disclosed, and no, I didn't ask. That is why their Integrity is garbage. NADA and KBB suggest that with a mechanical disablement from a rear impact, we should have paid about $3,000 less for retail. Hard to swallow. I am a better consumer because of this. Where is their moral principle and integrity as PEOPLE, job aside? Would they sell a vehicle that was unsafe? Most dealerships, nearly all reputable ones, wont even put a vehicle on the lot for sale with a major collision on the history report. Would they tell you they fixed or replaced something on a vehicle even though they didn't or there was nothing wrong with it in the first place? Wow, there are so many things that come into question. Infuriating! The sad thing is this. Myself and my wife felt personal connections with both Jay and Josh. Josh had shared some life experiences that my wife had. Jay is former Army, as am I. There is an acronym we followed in the Army for the 7 basic values. It still governs me to this day just because of how powerful it is when you think about it. It called LEADERSHIP. I know, neither of us are still in the service, but you would hope that this meant something lasting. L - Loyalty: Bear true faith and allegiance to the U.S. Constitution, the Army, your unit and other Soldiers D - Duty: Fulfill your obligations R - Respect: Treat people as they should be treated S - Selfless Service: Put the welfare of the nation, the Army, and your subordinates before your own H - Honor: Live up to all the Army values I - INTEGRITY: Do what’s right, legally and MORALLY P - Personal Courage: Face fear, danger, or adversity [physical or moral]. In summary, we were just taken advantage of. I know they probably sell tons of cars. They will remember who we are, I am not trying to hide that from them. I think everyone really wants honesty, unforced, upfront and unadulterated honesty. More

This was such a great experience, best first car ever This was awesome, Phil and jay were really friendly and found me the safest car. I'm very satisfied with this car and the customer service, I recommen This was awesome, Phil and jay were really friendly and found me the safest car. I'm very satisfied with this car and the customer service, I recommend everyone to come to harrisonburg Hyundai! More

Best experience I've ever had I've bought 4 cars from this dealer, this was the best buying experience I've had so far. Very professional team all the way around. I recommend this I've bought 4 cars from this dealer, this was the best buying experience I've had so far. Very professional team all the way around. I recommend this dealer to everyone. Oh and I just <3 my new 2013 Hyundai Elantra GT! More

Solid car buying experience This was my first genuine car buying experience, for my second car. Tim was very helpful in selecting cars close to what I wanted, and providing infor This was my first genuine car buying experience, for my second car. Tim was very helpful in selecting cars close to what I wanted, and providing information (such as carfaxes and brand experience.) I did not feel pressured to make a decision, and felt like a customer as opposed to a mark. All the cars on the lot were very presentable, and the ones I drove ran well. After making a marathon circuit of most of the car dealerships in Harrisonburg - I settled on a 2010 Kia Forte. It's a very solid vehicle, and they sold it to me for a fair price for my budget. More

Couldn't have asked for a better experience I couldn't have had a better car buying experience than I did here. The crew went way beyond what they needed to do to help me drive away with a new c I couldn't have had a better car buying experience than I did here. The crew went way beyond what they needed to do to help me drive away with a new car (including asking me if I wanted food that they had for the staff in the back). I can see why my cousin recommended this place. Josh was excellent and he was able to get me to a great price for the car. More

Great car buying experience Patricia is a wonderful person to work with when buying a car! She is professional, easy going and honest! I highly recommend her and Harrisonburg Hyu Patricia is a wonderful person to work with when buying a car! She is professional, easy going and honest! I highly recommend her and Harrisonburg Hyundai. More

Love It We are so in love with our new 2013 Hyundai Sonata and it has us so spoiled because its fully loaded. We will never go back to another car that is not We are so in love with our new 2013 Hyundai Sonata and it has us so spoiled because its fully loaded. We will never go back to another car that is not fully loaded. Thanks for all your hard work that Jay Williams and Josh Shifflett did to get us in this car. More

Amazing experience We were looking for a reliable used quality car for our son to enjoy, and Josh was so helpful and kind. We loved the experience it was quick and very We were looking for a reliable used quality car for our son to enjoy, and Josh was so helpful and kind. We loved the experience it was quick and very accurate ! Would definitely recommend it and would definitely go back in the future ! More

Commitment to Service Everyone at Harrisonburg Hyundai is amazing, especially Josh. He went above and beyond to get me into my dream car and I couldn't be happier. Josh spe Everyone at Harrisonburg Hyundai is amazing, especially Josh. He went above and beyond to get me into my dream car and I couldn't be happier. Josh spent an entire day working with me to make sure I was happy with my monthly payments and the exact car I wanted. I cannot thank the folks at Harrisonburg Hyundai enough. More

my new car! Harrisonburg Hyundai is the only place i will go to buy a car. they went above and beyond for me to get my car and Josh was even there on his day off Harrisonburg Hyundai is the only place i will go to buy a car. they went above and beyond for me to get my car and Josh was even there on his day off helping! these guys definitely know what they are doing there and helped me make the best decisions on my purchase. josh is THE best sales person ever, we test drove the car and told me everything in detail of what came with the car and all the extra features. he really knows what he was talking about. he gave me some of the best customer service i have ever had! if i ever need a car again in the future i know who i am going too! More