Harrisonburg Honda

I have been going to Harrisonburg Honda for service on my Hondas for the last 8 years. It has always been a pleasure to interact with the service managers and technicians, whose work is solid and nearly flaw Hondas for the last 8 years. It has always been a pleasure to interact with the service managers and technicians, whose work is solid and nearly flawless. Once there was an inexplicable oil pan crack after having the oil changed, and the service department took care of the problem without a fuss or delay. I have bought two Hondas from them and had an outstanding buying experience in both cases, once with Rich Glovier and now with Antonio Rodriguez. No pressure, very friendly, and solidly professional. I can recommend Harrisonburg Honda to everyone who needs to service their Honda or is looking to buy a Honda. More

I rated Harrisonburg Honda as high as possible because of overall quality in customer service, employee knowledge, and the fact that this dealer has the best level of professionalism that I have seen in comp overall quality in customer service, employee knowledge, and the fact that this dealer has the best level of professionalism that I have seen in comparison to other car dealerships I have dealt with. This is the third Honda Civic I have purchased through Harrisonburg Honda and my sales associate yesterday, January 17, 2014, Derek Pyburn, was very helpful, patient, personable/friendly, efficient, polished, informed, perceptive, and witty. Derek was able to capture my attention during the periods of down time during the deal process. Mr. Pyburn answered every question I had to the fullest extent and made sure that my needs were taken care of. On a scale of 1 to 10 where 10 is the highest rating, I would rate Derek as a 10 overall. What a great asset to your company, he is!! I also worked/spoke with a few other employees at this dealership. Sales Manager, Eric Blosser - was real and honest with me and I really appreciate that. He had my best interest in mind and I respect him because of it. Sales Manager, EC Shifflett - has a wonderful personality and a great flow. He definitely knows business. Business Manager, Matt Bentel - has worked with me before in 2008 during the purchase of my second Honda Civic. He is great at what he does because of his expertise and experience in his position. General Manager, Bryan Horne - has worked with me before in 2008 as well. He is very professional and understands the needs of the customer. Although I didn't work with any of the service department employees yesterday, I would like to mention that in the past, Larry, Doug, and Misty always made sure that everything my car needed was taken care of. Another one of the reasons that I wanted to come back to Harrisonburg Honda with my business. I want to thank Harrisonburg Honda for their loyalty to me as a customer and again, level of professionalism. This is, by far, the best dealership I have ever had the pleasure of doing business with. Thank You. More

I bought a new Honda Fit from Harrisonburg Honda and I had an absolutely wonderful experience. After emailing Chuck with questions I received a quick, and friendly response about the cars available on the had an absolutely wonderful experience. After emailing Chuck with questions I received a quick, and friendly response about the cars available on the lot and the options that were available for me. It was very reassuring to have my questions answered quickly and thoroughly, and with complete transparency. As a first time buyer I felt like Chuck and Matt worked hard to make everything very clear, and didn't try to tack on extras that I didn't need. I'd highly recommend this dealer, and I'll definitely be coming back in the future. Thanks guys for such a wonderful experience! More

I have been extremely pleased with this dealership, especially with employee Antonio Rodriguez. I recently purchased my 4th car from this dealership and after each experience, have been very happy. I w especially with employee Antonio Rodriguez. I recently purchased my 4th car from this dealership and after each experience, have been very happy. I would highly recommend this dealership over their competitors. They follow up with their customers even after the sale to make sure they are satisifed!!! This dealership goes above and beyond their competitors... More

Chuck Nichols is A+++. Very straightforward, without any of the games that salespeople sometimes try to play when you are purchasing a new vehicle. Nice person who tells you what he can and can't do; we pu of the games that salespeople sometimes try to play when you are purchasing a new vehicle. Nice person who tells you what he can and can't do; we purchased under the Costco auto program, and I cannot recommend him too highly. Everyone in the dealership treated us well. Glad that we made the drive to Harrisonburg. More

I was able to call the dealer and talk to Julius Wells about a used SUV and made an appointment to see it in a very timely manner of a few days. Julius was very helpful and continued to make contact and m about a used SUV and made an appointment to see it in a very timely manner of a few days. Julius was very helpful and continued to make contact and make arrangements for us to see the vehicle. When we went up to see it, we were able to drive it and he gave very helpful information about the vehicle and was very knowledgeable to all questions we had. We were able to make a deal that day and drive it home in a couple hours from arriving. Julius was very friendly and helpful in this process, and made it the best experience at a dealer I have had. I would recommend him and this dealer network, and would go back to them again. More

I went to the Dealership and talked to Nester and Suzanne about a new 2014 Honad Accord. The vehicle's at the dealership didn't have the specific Honda I wanted, but within a day and a half I got the car I about a new 2014 Honad Accord. The vehicle's at the dealership didn't have the specific Honda I wanted, but within a day and a half I got the car I wanted just because of the work that Nester and Suzanne completed. I took ownership of the Vehicle today 8 Jan 2014. The vehicle was completely gone over with Nester explaining all the new features and how they worked on my new Honda Accord. Thanks you Harrisonburg Honda and a Special Thanks to Nester and Suzanne, Bill and Diana Kuykendall Harrisonburg, VA More

Nestor did a great job! His relaxed, open and friendly attitude made the purchasing process pretty easy. Nestor was understanding and patient and never pressured my decision. I would recommend him witho attitude made the purchasing process pretty easy. Nestor was understanding and patient and never pressured my decision. I would recommend him without hesitation. I just wish I would have had the opportunity of enjoying one of his wood-fired pizzas! More

Where do I start...okay, I knew exactly what vehicle I wanted and decided it would be best for my schedule to buy it during my holiday vacation. However, somehow the ball was dropped where I had just test wanted and decided it would be best for my schedule to buy it during my holiday vacation. However, somehow the ball was dropped where I had just test driven it and my request went ignored. Since I would be vacationing in the Harrisonburg area, I gave Harrisonburg Honda a call and a very courteous and interested Julius Wells answered. Unfortunately, they didn't have the car I wanted but I liked how they had a sincere desire to sell me a car, in other words, that I was being taken seriously. I stopped by and that's when I met E.C. Shifflett. They were able to beat the other price I had gotten and my loan rate as well. I went in there several times to say I'd have to go back to my original dealership though because at least they physically had the car (although I didn't think I'd get as good of a deal, rate or service). To make a long story short, they got my car (from afar) before I left (and it wasn't easy); and I drove away very happy. It was due to E.C.'s determination, creativity and hard work that got me that car and I can't tell you how much I admire those qualities. I'm thankful for the whole team I worked with there at Harrisonburg Honda including Matt Bentel the finance guy (he's so not scary at all!), oh, and of course, the Honda Cafe...very nice. More

Great and very friendly, not pushy salesman. Would have liked to have gotten little better price but still good. It was partly my fault for trading cars when I had only paid one year on the lease. liked to have gotten little better price but still good. It was partly my fault for trading cars when I had only paid one year on the lease. More