Harr Toyota
Worcester, MA
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Derek Houde, our salesperson, was fabulous and he continued long past the purchase time to make sure that I was satisfied with my new car. He sold my husband his two Priuses and me my Hybrid Camry. continued long past the purchase time to make sure that I was satisfied with my new car. He sold my husband his two Priuses and me my Hybrid Camry. That's a lot of time to have worked with one particular salesperson, which we did by choice. We were more than satisfied. Great sales person and a great guy. More
We thought that Will overall was helpful, curtious and professional. He addressed the entire family furing our car buying visit including the kids which I found to be a great asset to my sticking around a professional. He addressed the entire family furing our car buying visit including the kids which I found to be a great asset to my sticking around and working a deal. He was never too pushy and did not oversell the product nor push his agenda. Fact of the matter is that when he appeared to need a little help with the sale he very openly had a gentlemen named Sklamos (sp?) the sales manager join in and between the two of them they continued to allow the deal to flow at our pace and utlimatley I would like to think we all made out. Although we have only had the car for 48 hours it appears to be a great automobile and very much what we were looking for. Overall I found Will to be a person who enjoys where he works, believes in the product and that is what makes consumers buy the products. Will seemed to be in keeping with the general culture we found at the dealership, everyone was more than helpful and easy to talk with. Thank you for the experience, as we all know this is not the norm when entering a dealership. More
Justin and the others behind the desk are always courteous and patient to a wide variety of customers. (You can't help but hear what goes on while you're waiting.) I've seen them assisting an elderl courteous and patient to a wide variety of customers. (You can't help but hear what goes on while you're waiting.) I've seen them assisting an elderly woman in the parking lot in slippery conditions. I've heard them be civil and calming to an irate customer. They are also knowledgeable when you call with a problem on the phone. I have confidence that they know what they're talking about. The only issue with a dealership that I have is the high cost of Maintenance visits. Private garages are much more affordable for the same work. More
After reading some very good and very bad reviews about Harr, I decided I'd give them a try. I was given a friendly greeting by Will as soon as I walked through the door and he was my primary salesman thr Harr, I decided I'd give them a try. I was given a friendly greeting by Will as soon as I walked through the door and he was my primary salesman throughout the entire purchasing process. At no point in time did I feel pressured or uncertain about the purchase like I have so many other times with other car salesman. Will was FULL of information not only on Toyota vehicles, but on competitor cars as well. I felt he was truly an honest car salesman which is so hard to come buy these days. The truck I wanted wasn't at Harr and had to be delivered from an out of state dealer. Every time Will said he'd call, he did and every time or day he gave me in terms of delivery of the truck, detailing of the truck, etc, was dead on. I've sent many of my friends and family to Will and will continue to do so. It's so frustrating dealing with dirtbag salesman! I'm so glad to have lucked out with Will! More
We didn't buy our Corolla from Harr but the service department staff has made it much more likely that a future Toyota purchase will be at Harr, if we can make the right deal. Brian and Jim have alway department staff has made it much more likely that a future Toyota purchase will be at Harr, if we can make the right deal. Brian and Jim have always been friendly, professional, prompt, and honest. The Corolla is my wife's car and both Jim and Brian make me feel assured she is riding safely! Thanks guys..... More
Will was very pleasent and courteous. He was able to get the car i wanted for a good price. He not only sold me a car but my mother and my brother too all in the same month. He went above and beyond to make the car i wanted for a good price. He not only sold me a car but my mother and my brother too all in the same month. He went above and beyond to make us very satisfied customers. We would highly recommed him for a salesmen. More
I took my two oldest children to see Will Brigg and he showed us two new toyta corola S, well in very short time we were able to make a reasonable deal. This was at the end of november.So my wife like my showed us two new toyta corola S, well in very short time we were able to make a reasonable deal. This was at the end of november.So my wife like my daughters car so much we went back in december and bought a new corola s for her.Our salesman Will Great to deal with he made the sales so easy.Im thinking of buying a new tacoma from him. More
I have been dealing with Derek for the past 6-7 years. He is an exellent salesman and attends to my needs promptly and effectively. It is extremely courteous and helpful. He is eager to assit me in any way p is an exellent salesman and attends to my needs promptly and effectively. It is extremely courteous and helpful. He is eager to assit me in any way possible. He always returns my phone calls and quickly resolves any issue I might have. I refer all of my family and friends to him. More
I am a handicap elderly man, Derek has always been very helpful to me when I have come into the dealership. I have bought a number of car from Harr and Derek has made every exerience easy for me. He knows helpful to me when I have come into the dealership. I have bought a number of car from Harr and Derek has made every exerience easy for me. He knows it is hard for me to get around and he has even come to my home to deliver paperwork to me so I didn't have to go out especially if the weather is bad. More
I have always used Harr Toyota (4 1/2 yrs) And have had the best service . I recommend Harr to all my friends and anyone else who is looking for auto service. Brain is the main reason for this. He is the B the best service . I recommend Harr to all my friends and anyone else who is looking for auto service. Brain is the main reason for this. He is the BEST at customer service. Quality of work is Great. Price is never a surprise. Everyone is very Friendly. Thanks Harr for the great Service More