Harr Toyota

I have been dealing with Harr's Toyota service department for at least 20 years. For most of that time, I have dealt with Brian Strong who has ALWAYS been helpful, whether to answer a question about service for at least 20 years. For most of that time, I have dealt with Brian Strong who has ALWAYS been helpful, whether to answer a question about service needed or done or even to give advice as to how to keep my vehicle in good condition. Brian has patiently answered all my questions, and because of that I believe I am a better informed consumer. The work done has allowed me to keep my vehicles for a good number of years. I don't think it gets better than that for a customer dealing with an auto dealer. More

My husband and I were looking for a new Tacoma. We are both very busy so most of our business was online. Our salesman, Will Briggs, was very helpful. We told him what we wanted, and he arranged everythi both very busy so most of our business was online. Our salesman, Will Briggs, was very helpful. We told him what we wanted, and he arranged everything. There were no surprises when we went to pick up the truck. We will definitely be back! More

First of all - I am not your average car buyer - I have a love affair with cars and I can't keep them for more than a year! It's an expensive habit. The guys in the service department have always treated me love affair with cars and I can't keep them for more than a year! It's an expensive habit. The guys in the service department have always treated me with respect and so good-natured when I come in with my latest purchase. I truly rely on the advice that Brian gives me regarding what I should do for things on my cars (I have a problem with hitting stationary objects too). When I moved to Worcester 12 years ago I was impressed with the service department at Harr and 12 years later they have never let me down. Brian is the best! Bringing my car in for service or repair is a real delight. Pam from Worcester More

Derek was a very helpful and knowledgeable sales person. I had visited a number of dealerships and found that Derek seemed to be the most familiar with the Highlander (my car of choice). He took as much ti I had visited a number of dealerships and found that Derek seemed to be the most familiar with the Highlander (my car of choice). He took as much time as I needed to go over all of the different options between lease and purchase. I feel that I did get the deal I was looking for. If I had anything to be a bit annoyed with it would be the pressure I felt to write this review! It is not that I didn’t think he did a good job, I just felt that it was a little 'over the top' in pressure for writing a 'good review'. Overall I would definitely recommend Derek as a salesperson. More

I look forward to my service visits because I always know I will be treated well. Jim at the service desk knows me by name. He and his department are always very courteous and articulate when greeting me, de I will be treated well. Jim at the service desk knows me by name. He and his department are always very courteous and articulate when greeting me, determining my needs, explaining standard services and offering advice on issues that may arise. They get my service done at the time they promise and many times even quicker. More

Brian is the best. He always works with you when it comes to servicing and repairing my cars. Because of the high mileage the car does he is always there. He always smiles and is freindly. When setting up to servicing and repairing my cars. Because of the high mileage the car does he is always there. He always smiles and is freindly. When setting up an appointment he goes the extra mile. He puts the customer back in customer service. More

Jim & Harr Toyota consistently provide service that exceeds my expectations. I trust Harr Toyota to such an extent that I allow no other dealer or mechanic to service my 2006 Highlander Hybrid. Harr ha exceeds my expectations. I trust Harr Toyota to such an extent that I allow no other dealer or mechanic to service my 2006 Highlander Hybrid. Harr has always completed any service needed wihin the stated time. More

I have been using this dealership for service on my '99 4Runner for almost 4 years since moving back to the area. While I cannot speak to the sales dept., I certainly can offer that that Justin, Brian 4Runner for almost 4 years since moving back to the area. While I cannot speak to the sales dept., I certainly can offer that that Justin, Brian & Jim - as a collective team of service writers are the best I yet to encounter anywhere. Always polite,friendly & extremely knowlegeable, I have been 100% satisfied with their understanding of my issues - and I have the ultimate trust in them, as well as the service techs. I highly recommend Harr Toyota for service... More

I exchanged e-mails with Derek at Harr Toyota regarding price negotiations for a new Toyota Camry LE. He was responsive and professional, whereas some other local dealers didn't even respond. My exper price negotiations for a new Toyota Camry LE. He was responsive and professional, whereas some other local dealers didn't even respond. My experience at the dealership was everything it should be and I never felt pressured. I paid what I wanted for the car and got exactly what I wanted. I higly recommend Derek at Harr Toyota if you're looking to buy a new or used car. Brian in Leominster, MA More

Will Briggs is a great salesperson...low pressure and working hard for his customer. He took the time to go over all the details and the car. We got the best deal and awesome service...we highly recommen working hard for his customer. He took the time to go over all the details and the car. We got the best deal and awesome service...we highly recommend Harr and Will Briggs...one great team!!!!!!!! More