Harr Toyota
Worcester, MA
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I have purchased a second Highlander this year from Harr. The reason for the decision is the service department. Unfailingly friendly, professional and in my experience completing the job well and promptly The reason for the decision is the service department. Unfailingly friendly, professional and in my experience completing the job well and promptly. Both Brain and Jim have always gone the extra mile to help out. If I just take advantage of the mandatory services, I never have to go in for an unscheduled visit. More
Have purchased and serviced all our cars at Harr Toyota. In purchasing our Toyotas we found the prices to be competitive to the area market and the sales process rewarding and smooth. Our most recent and In purchasing our Toyotas we found the prices to be competitive to the area market and the sales process rewarding and smooth. Our most recent and ongoing experience has been and will be with Harr's service department. We (my wife and I) find Harr's service department to be excellent. Their service representatives are friendly, helpful and very competent. It is clear that they want to ensure that their customer's get timely service on what is needed/wnated on their Toyota. In particular we have found Brian Strong to be very helpful in providing service tips and suggestions that make our service experience even more rewarding at Harr. The actual service provided by Harr by their technicians has been excellent as well as attested by the fault free and smooth running of our Toyotas on the road. I would suggest that any individual desiring excellent and fairly priced service contact Brian (or any other service representative) at Harr service and sit back while your car's servie needs are handled by fair, friendly and competent folks. Oh, did I mention the excellent coffee the provide for their customer's while they wait for their car to be serviced? More
Both Doug and Sarkis worked very hard with me to get me the vehicle i was looking for. Doug was very friendly and polite and showed me a wide variety of vehicles until we found one that i liked. My overall the vehicle i was looking for. Doug was very friendly and polite and showed me a wide variety of vehicles until we found one that i liked. My overall experience with Harr was good and i would recommend them to friends. More
I purchased a Sienna at Harr in 2004 and have always had the car serviced there. The service is consistently excellent, runs on time and the staff is friendly and helpful. I usually deal with Brian Strong w the car serviced there. The service is consistently excellent, runs on time and the staff is friendly and helpful. I usually deal with Brian Strong who goes out of his way to explain what needs to be done and the options I have. I would highly recommend the dealership and the service department. More
What makes Harr Toyota so unique is their customer service. I am always greeted with recognition and a smile. They fully explain what needs to be done and what was done to my car. I put a lot of milea service. I am always greeted with recognition and a smile. They fully explain what needs to be done and what was done to my car. I put a lot of mileage on my car, so I am there often, and they have never failed me with their courteousness. They are a great team. More
Harr Toyota salesmen were very professional and willing to answer all questions/concerns, especially Chris Allen. He even rushed the delivery of the vehicle so that I could have it before I went on travel to answer all questions/concerns, especially Chris Allen. He even rushed the delivery of the vehicle so that I could have it before I went on travel for work. I would definitely do business with Harr Toyota again. More
I ran a sales territory for a national manufacturer,supervising, hiring and dismissing independent sales reps (11 in the whole teritory) and taking on distributors. I would have hired C manufacturer,supervising, hiring and dismissing independent sales reps (11 in the whole teritory) and taking on distributors. I would have hired Chris on the spot. What more can I say. He did a super job and I am completely satisfied. Regards, Paul More
I can only say one thing. Doug Adamson is one of the best salesmen that I have dealt with since I have bought my first vehicle. The man was up front about everything. He didn't feed me a buch of bull crap ju salesmen that I have dealt with since I have bought my first vehicle. The man was up front about everything. He didn't feed me a buch of bull crap just to make a sale. Everthing that he said would happen, happened. I have recomended him to several of my fellow employees who are looking for new vehicle. I wish him good luck in the future and I hope he's still employed there when I have to puchase my next vehicle. Thanks for the great help that Harr Toyota gave me to purchase this fine Toyota Tacoma. It's nice to walk out of a dealer with a good feeling instead of the feeling of getting screwed. Thanks again More
I was contacted by Toyota regarding a possible frame problem with my 1998 Tacoma. When I arrived, the staff inspected my vehicle and in fact found the frame was defective. I spoke with a young salesma problem with my 1998 Tacoma. When I arrived, the staff inspected my vehicle and in fact found the frame was defective. I spoke with a young salesman named Chris Allen regarding purchase of a replacement vehicle. Mr. Allen was extremely professional and took painstaking steps to insure all my questions were answered. I respected the fact if he was unsure, he would find someone who could properly answer the question not quess. He took the time to make sure I purchased the "exact vehicle I wanted", not something that was on the lot, at a price that was fair. I have dealt with a number of dealers and salesman over the years, but found Mr. Allen and the Harr staff to be exceptionally helpful and professional. I have recommended Harr Toyota and Mr. Allen to family members and friends. More
Initially started just looking for a new RAV4, was impressed with Chris Allen and his willingness to help, made us feel very comfortable. We had met with other dealers in the Metro area, and were not impressed with Chris Allen and his willingness to help, made us feel very comfortable. We had met with other dealers in the Metro area, and were not impressed at all with their "pushy salespitches". After the initial visit, we left to think about what Harr could offer. Did not feel pressured at all. Returned to Harr to purchase a new RAV4, Chris was very professional, pleasant and willing to work with me with obtaining the exact vehicle that I wanted. Actually, he did find a great new RAV, which ultimately my mother & father purchased, and he went looking and found another vehicle for me! He was patient through it all, dealing with two purchases at the same time! Chris did have a scheduled vacation for the day I was to pick up my vehicle, but left everything in good hands with Will Briggs. All was ready to go when I arrived to pick up my new vehicle. I would highly recommend Harr Toyota and Chris Allen! More