Harr Toyota
Worcester, MA
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This dealership has really satified our needs. We have purchased three vehicles from Harr. From sales to service everyone is friendly, knowledgeable, and wants to fit you with the "right vehicle." They purchased three vehicles from Harr. From sales to service everyone is friendly, knowledgeable, and wants to fit you with the "right vehicle." They do not pressure you. Brian in the service department is excellent. His follow-thru is extraordinary. I feel confident when he tells me I need service or a repair. More
I needed a new car, and Mr. Gabriel showed me a variety of what my general preferences were. When I settled on the make and model and options I wanted, he contacted a dealer to dealer trade so I could get of what my general preferences were. When I settled on the make and model and options I wanted, he contacted a dealer to dealer trade so I could get the exact choice. He showed me all the operations, called my insurance company to get the proper forms even when he was not officially working. I was introduced to the manager and service department. Overall it was a pleasent experience for me, who is the type of person that hates to car shop. More
Doug took real time with me and my wife and listened to what we needed in a car. He was very knowledgeable about options and spent time locating the exact car we wanted. When I needed an overpayment check what we needed in a car. He was very knowledgeable about options and spent time locating the exact car we wanted. When I needed an overpayment check right away, Doug not only got us the check but hand delivered it to our house. I would recommend Doug Adamson to anyone interested in buying a car no less a Toyota. I don't remember the name of the service rep who spoke to us as part of the introduction to the dealership (which was an appreciated first). However, the individual was again generous with his time and information and made me feel welcome. One other service note - My son bought me an after market radio. Recognizing that the Prius might have special electical "needs", I went to the service department and asked as to whether or not first they could install (yes), should I install (no), what if I bought a similar item from them (no). These guys could have sold me either on installing the radio my son bought or on a Toyota version and again got paid for the installation as well. Rather, they were concerned due to experience that because of the package I bought, adding a new item might have a negative impact on my car. I am very pleased with both Doug and the service area. More
Harr Toyota made our first car buying experience a very easy one. We got lucky to get Doug as our salesman because he was more like a "friendly neighbor" than your typical car salesman. He helped us get e easy one. We got lucky to get Doug as our salesman because he was more like a "friendly neighbor" than your typical car salesman. He helped us get exactly what we were looking for and wasn't bothered by our numerous phone calls to check up on the status. We highly recommend Harr Toyota to anyone who's looking for a new car. More
Much improved over 9 years ago. They hustled to get my business. It was the first time I had leased a car and they explained everything to me. It's a very convenient location with good service hours. I business. It was the first time I had leased a car and they explained everything to me. It's a very convenient location with good service hours. I wouuld definitely recommend this dealership to others. More
This is our first Toyota product and it was chosen for ease of entry- I have a neurological problem where walking is difficult - and for a lift back gate with plenty of room for my walker. This Venza fi ease of entry- I have a neurological problem where walking is difficult - and for a lift back gate with plenty of room for my walker. This Venza fit perfectly. My wife wanted the Tropical Sea metallic color and there were only three Venzas with this color and only one with the options we requested. Will Briggs and the sales manager worked hard to find the only one we wanted - out of 72 dealers - in Maine! They sent a driver with an exchange car up to Maine this morning and we drove our new Venza home by 2:00 PM. Normally my wife does not get excited with cars but this is the first automobile she is thrilled by. She described driving our Venza as a very natural experience. More
This is our 4th (I believe, lost track) vehicle we bought through Harr Toyota. Every experience has been an excellent one. They are not just trying to sell a car. They are trying to sell you the right car in through Harr Toyota. Every experience has been an excellent one. They are not just trying to sell a car. They are trying to sell you the right car in the right price range for you and your family. Our salesperson, Branko, is a pleasure to work with. He is genuine and honest, which makes it a great experience in what can be an exhausting process. Thank you to Harr. I love my new Rav4. More
I can't say enough about this dealership's staff. Joe D'Ambra followed up on a lead within minutes, answered my emails, called me when I needed to speak to him directly. Made this transaction a true plea D'Ambra followed up on a lead within minutes, answered my emails, called me when I needed to speak to him directly. Made this transaction a true pleasure. Loved Joanne in finance, painless financing with a smile. Sarkis followed up to be sure no question was unanswered and that I was completely satisfied. Service people were great.This was by far my best car-buying experience. Car was prepped and ready to go in record time. Love the car and the dealership and will surely send all my friends to Harr. More
I went to Harr Toyota to purchase my first new vehicle. The staff went above and beyond to help me get into the car I wanted. Everyone was friendly and welcoming as soon as I walked in the door. I had call The staff went above and beyond to help me get into the car I wanted. Everyone was friendly and welcoming as soon as I walked in the door. I had called before I came and spoke with Dennis who had the car pulled up and waiting for me when I arrived. Kevin showed me around the car and proved to be extremely knowledgable about the product. Negotiating with Kevin was a pleasant experience and unintimidating. Sarkis not only came to help with the negotiations he was very hospitable and made sure you were comfortable. Sarkis and Kevin did everything they could to get me into a new car. They were honest and very helpful. Joanne was also very helpful with the financing and went far above and beyond and actually made it possible for me to drive the car home today! She helped by explaining beneficial packages, working out payments, and even went so far as to help get insurance set up so I could take the car home. I would recommend Harr Toyota to anyone purchasing a vehicle. I had a wonderful experience and would absolutely return for future vehicle purchases. More
Will Briggs was unbelievable. He worked very hard to get the deal done, and he got me the car long before it was actually supposed to arrive. There was a misunderstanding over the inside color of the car, b the deal done, and he got me the car long before it was actually supposed to arrive. There was a misunderstanding over the inside color of the car, but he solved the problem like it was nothing and he got me my car fast. A great salesman who worked with me to get what I wanted. The only reason I rated price as a four is the dealer has a 1,200 dollar fee that the dealer puts out that I was not aware of. I would definitely recommend Will Briggs and Jason from Harr Toyota. I am a student and he would actually pick me up so I could get the paperwork for the car done. He went the extra-mile. More