Harr Toyota
Worcester, MA
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When my wife and I first walked in to this dealership, When my wife and I first walked in to this dealership, I/we were expecting some pushy, high pressure, fast talkin' city slicker of a salesman who wo When my wife and I first walked in to this dealership, I/we were expecting some pushy, high pressure, fast talkin' city slicker of a salesman who would try and sell us a golf cart and tell us it was a Lincoln. We found none of that in Doug. In fact, he was quite the opposite - open, friendly, knowledgeable and patient. And, despite a myriad of questions from me, some redundant, he maintained a professional, patient, warm and friendly attitude toward us. We popped the hood on three different vehicles, walked the back lot, took the test drive(s). All the while Doug was there with answers to questions about price, driveability, options, etc, without any pressure to buy or to hurry on a decision. All the legwork and paperwork he did, inside and out, was with a smile on his face and a good sense of humor. Additionally, he called us a few times after we signed (to buy) with information on how the paperwork was going - he didn't leave us hanging. If I ever need to buy another vehicle, I would look for this man again. Joanne was pleasant, knowledgeable and friendly. Despite the late hour, she kept her sense of humor and a smile on her face. More
We purchased a toyota venza 4cyl From Bronko Kovacevich he was recommended to us by a friend who recently purchased a car from him. Bronko was very friendly and offerd us coffee or a drink making us feel v he was recommended to us by a friend who recently purchased a car from him. Bronko was very friendly and offerd us coffee or a drink making us feel very comfortable, he also did not try to push the sale of the car . Bronko also explained the car features from front to back. very pleased sd More
It was time for us to buy a new car. We had gone to several other dealerships and was not satisfied with the service at all. We luckily met a man named Doug at Harr Toyota, who made are purchase of our several other dealerships and was not satisfied with the service at all. We luckily met a man named Doug at Harr Toyota, who made are purchase of our first new car seem exciting. He was great. I would definetly recommend this dealership and will most likely be back to buy are second new car. Thank you again..we love our car More
For a first time buyer, it was easy to deal with and no pressure. Everyone was very nice. I was very lucky to have Will Briggs for my salesman, he was very friendly, attentive and accomadating. I had a g pressure. Everyone was very nice. I was very lucky to have Will Briggs for my salesman, he was very friendly, attentive and accomadating. I had a great experience with this dealership and would recommend it 100%. More
One week ago Me and My husband went to look for a new car for my self.Harr in Worcester was the first place that we went.my husband wanted to go to another places.We went to a other place.Then we decide to g for my self.Harr in Worcester was the first place that we went.my husband wanted to go to another places.We went to a other place.Then we decide to go back to harr Gold star blv,because their costume service was great with us.Greg the sales person was very polite with us even when we spend more then 2 hours to choose a car. Mr Sarkis was the best.Made me a very good deal In the end I was very happy because I got What I wanted what I was lookig for. My special thanks for Greg Dietz and for Mr Sarkis too.You are the best.Jus to let you know I'm very happy with my new Toyota Corolla.Tkank you again...You have the best costume service .THAAAAAAAAAks. Cassia Hardiman More
Efficient and easy to deal with. Everyone is nice. Vehicle was very clean upon pickup and they have a very detailed system in place for delivery of vehicle. Location and parking are difficult though. Vehicle was very clean upon pickup and they have a very detailed system in place for delivery of vehicle. Location and parking are difficult though. This is my second vehicle from Harr Toyota. Salesman was friendly and knowledgable and accomdating. More
I recently took my Rav4 in for its 10,000 service. I recently took my Rav4 in for its 10,000 service. During my brief time in the Service office, Brian was extremely courteous, professional and knowl I recently took my Rav4 in for its 10,000 service. During my brief time in the Service office, Brian was extremely courteous, professional and knowledgeable. The service was done swiftly and I was very happy because of this. Brian was also happy to answer my questions on general driving which was generous of him. More
I had good experience with Harr and Staff is genuine UNLIKE Colonial Vokswagon! Wills, the sales guy is excellent and sincere! same with his brother-in-law! both were straightforward no-nonsense guys UNLIKE Colonial Vokswagon! Wills, the sales guy is excellent and sincere! same with his brother-in-law! both were straightforward no-nonsense guys who helped us choose a good car! Experience with Service people is great as well! Ovearll, good experience!! More
We are extremely satisfied with the Caliber. My disappointment was the fact that your sales department sold the vehicle for 1000 dollars more than the internet list price in order to me the trade-i disappointment was the fact that your sales department sold the vehicle for 1000 dollars more than the internet list price in order to me the trade-in value we requested. The vehicle was listed for 14995 on your internet site, but when we wrote up the aggrement was 15,995. This is my biggest disappointment and reason I would steer people away. I used your own calculator and know that the internet price was the asking based off the monthly payment calculator. When asking the sales rep he stated that this included examount of dollars down that the site did not mention. yet your calculator was using a set percent down to calculate the payment. So, I even called around and found from herb chambers and others that the listed price on there sites is the listed price, and trade-ins will work the price down from there. Actually, your sales rep cost you three additional sales, because of 1000 dollars difference in trade in value. We traded in a 2002 saturn vue, 120,000 miles all service done, four new 80000 mile tires, and in above average trade in condition. A vehicle I am sure you listed and sold for atleast 4000. I am sorry that people sometimes think others are fools. If my family really didn't have there mind set on this vehicle I would of convinced them to walk away from the sale. More
I purchased my 2007 V6 Camry SE from Harr, and the sale process was fair - but they have really excelled in Service. I take my Camry, and my wife's 2006 Scion xB (purchased at another dealer) there for all process was fair - but they have really excelled in Service. I take my Camry, and my wife's 2006 Scion xB (purchased at another dealer) there for all routine maintenance, with my Camry recently having it's 60,000 mile service. The service staff has always been excellent to work with and I never wait longer than needed. Price is inline with what I expect to pay at a main dealer - and I pay this premium over going to a private or smaller shop knowingly. I purchased snow tires from a specialized tire store recently due to price being considerably lower. More