Harr Toyota

I would recommend the AUto Loan Express which is part of Harr Auto. I was thrilled with the service I received from BRian Lindsey. I also spoke with Brandy brielfy and she was a pleasure. I unfortuntalt Harr Auto. I was thrilled with the service I received from BRian Lindsey. I also spoke with Brandy brielfy and she was a pleasure. I unfortuntaltey had to deal with Dolores one of the receptionists 2x. The 1st we went with our salesman to make a deposit, she not only huffed at him which was rude but she huffed and rolled her eyes at us while giving our deposit. I then had to go back and complete our down payment, again having the "pleausre" of working with Dolores, when I adv her what I was there to do she again HUFFED at me as if Im keeping her from stuffing bills into envelopes, rolls her eyes and bluntly says"well why dont you take a seat its going to take me awhile", then shoo's me away from her desk like Im nothing more than a speck of desk that landed there. RUDE!! RUDE!! Rude!!! The worst customer service. Had I not been so completely satisfied with Brian, and not had to deal directly with her I would have looked elsewhere. More

My main reason for going to Harr was for financial reasons. I dealt with David Levasseur and was extremely pleased. He went above and beyond to find my vehicle. He also worked diligently to secure reasons. I dealt with David Levasseur and was extremely pleased. He went above and beyond to find my vehicle. He also worked diligently to secure the loan and get the best rate possible for me. I would definitely recommend both Harr and David to everyone. More

Comfortable with our buying experience. Able to drive car and have a demonstration of the vehicles' workings. The dealership honored our 'Toyota Assisance Option letter' that we received prior to going to th and have a demonstration of the vehicles' workings. The dealership honored our 'Toyota Assisance Option letter' that we received prior to going to the dealership. The financial representative was helpful and knowledgeable. We were able to choose an agreemant that met our needs. Thank You, Charles Steenbruggen More

I had an emergency repair with my old car, and the repair expenses were not the worth of the car. So my mother suggested Harr since she bought her 2007 Camry there and had a good experience. She called ahe expenses were not the worth of the car. So my mother suggested Harr since she bought her 2007 Camry there and had a good experience. She called ahead of time and spoke to Paul, so he was available as soon as I walked in the door. From the moment we walked in, he greeted us with courtesy and a smile, he got along well with my mother and stepfather and ended up sitting with us for about an hour after the dealership closed to discuss my options. I had a test drive on Friday night and drove off the lot by Tuesday. He gave us his personal cell phone number while I got together the money for the down payment,and said we could call him over the weekend. He checked in with me constantly to make sure I understood what I needed to get the new car. The day I went in to pick up my car, he was so warm, and so patient, he explained everything so well, and I just felt like I was a VIP customer. He was excited with me that this was my first new car purchase, I didn't feel like a sale, I felt like a person, and we talked about family and careers while getting business done. He explained how much he enjoyed his career, which comes across when he works with his customers. He has made it clear that anything I ever need, ever have questions about, I have his cell phone number and I call him, he personally wants to ensure his customers are taken care off. As a person who has work experience in the customer service field, if this isn't exceptional customer service, I don't know what is. More

I really am glad that I went to HARR.. the salesman I worked with was awesome! He wasnt just a xxxxxxxxxxx trying to do whatever he could to sell a car.. he was positive ofcourse like any should be..but worked with was awesome! He wasnt just a xxxxxxxxxxx trying to do whatever he could to sell a car.. he was positive ofcourse like any should be..but he got right to the facts and told us the info we were looking for right away. He was a very friendly guy and easy to work with. My family bought 3 cars in one day! Im sure that doesnt happen often ! Thank you More

We were looking to lease a new Rav4 and had spoken to another dealer were certain we were going to lease from them. However we wanted to shop around and make sure we were getting a good deal so we stopp another dealer were certain we were going to lease from them. However we wanted to shop around and make sure we were getting a good deal so we stopped at Harr Toyota. Brian Le was great - not pushy, very accommodating, etc. Mike gave us a very fair trade in value on our car and was asking if we would purchase that day if .... We told them we were hungry and needed to leave and have lunch to think it over, but that we would call back later or the next day. We have had experiences with other car salesman - that as soon as you leave, they start calling with better deals, etc. My husband told them not to call us and they didn't. After eating lunch and after speaking to the first dealership - only to find they could not match the price of Harr, we called back Brian - verified the price and details (that they could gt it in the color we wanted) - and went back and made a deposit. Two days later they called us that the car was in. We went back did all the paperwork with Jessie and the next day the car was ours. Great experience - we will definitely work with Brian again to purchase a future Toyota. More

good experience purchasing the car. Hassle free and prompt delivery. Not the best price out there but they preached hassle free, good service. But the after-the-sale telkemarketing and spam emails rece prompt delivery. Not the best price out there but they preached hassle free, good service. But the after-the-sale telkemarketing and spam emails received is out of control - this is after i was explicitly told I was removed from their marketing campaign database. More

This was my second Harrible experieince. The first was This was my second Harrible experieince. The first was when we bought the Corolla. Agreed price was $16k and change with a $5k trade and 0% for 36 m This was my second Harrible experieince. The first was when we bought the Corolla. Agreed price was $16k and change with a $5k trade and 0% for 36 months The went to the tower and the salesman came back with the great deal line. $469 for 48 months. We got up and left. We were chased down and pleaded with not to leave and that he would fix it. He did but after 3.5 hours Recently I went to look at Tacomas. I was shown the Venza and Highlander. Never saw the Tacoma. Wasted nearly 1.5 hours. The Sales people kept on calling me my wifes name. The sales manager isn't listed on their site any more. if I do desice on a Tacoma it will not be from Harr. More

Purchased 6 brand new cars at different dealerships in my life time. He was the friendliest salesman of all. I also had a few small requests for my vehicle and he remembered them all. I thought for sure at l life time. He was the friendliest salesman of all. I also had a few small requests for my vehicle and he remembered them all. I thought for sure at least one would have been forgotton. For example a very small smudge to clean on the visor mirror before I picked up my vehicle. I am real picky and my truck was delivered on que. I was treated very well. I have zero complaints about Harr. I traded a Tacomoa for another 2010 Tacoma. More

Chris Allen responded by email with prices on specific car; everything was as stated; including the value on the trade-in. Chris and Will Granata helped my wife understand the features of the car and answ car; everything was as stated; including the value on the trade-in. Chris and Will Granata helped my wife understand the features of the car and answered questions patiently. The great price on the vehicle was not just because it was an unwanted leftover; it was a highly desirable car and yet they offered outstanding discounts compared to other dealers. More