Harr Toyota

I was accomodated very quickly to rectify my need for a new vehicle when I had an accident with my old Corolla in June. The dealer went to the extra mile to get the deal done by staying late on a Friday n new vehicle when I had an accident with my old Corolla in June. The dealer went to the extra mile to get the deal done by staying late on a Friday night when there was a miscommunication with my insurance company. More

Our experience with this dealership was an absolutely wonderful experience. We will be recommending this dealership to everyone we know. The staff was professional, friendly and expeditious. We will d wonderful experience. We will be recommending this dealership to everyone we know. The staff was professional, friendly and expeditious. We will definitely be back...without a doubt. Thank you Jay and Stan at Harr Toyota for making our car buying experience an enjoyable one. More

Jay (finance) was very helpful to me when I was searching for my first car. he made sure that i was comfortable with my choice of car and when it came to the car payments he made it affordable for me to make for my first car. he made sure that i was comfortable with my choice of car and when it came to the car payments he made it affordable for me to make car payments. More

Harr Toyota by far is the WORST dealership for customer service. Their professionalism is non existant as they let customers sit for hours to attempt to make what they feel is a great deal. In my 5 hrs I service. Their professionalism is non existant as they let customers sit for hours to attempt to make what they feel is a great deal. In my 5 hrs I wasted waiting to make a deal, I overheard the salesmen laughing at several of the customers that were there that day regarding trades and financing. That is unacceptable behavior on anyone's part. I dealt with Domonic who is friendly if you settle at a deal he thinks is good but as soon as you challenge him he becomes extremely rude. Branco in financing speaks little English and tries to pad the sale behind the scene with extended warantees but makes it sound as if he's giving it to you for free. Nothing is free in life, Branco. They also figure the initial monthly payment at 8%. I was approved for 6% however they never changed my payment to reflect the 6%. This dealership can't be trusted and lost the opportunity to sell 2 vehicles. I should have gone to Herb Chambers initially where I got an outstanding deal and excellent customer service. More

This place is filled with liars cheats and frauds. They will fast talk you into things you don't need and don't want. Especially if you have bad credit....DON"T finance a car here unless you want to pay fo will fast talk you into things you don't need and don't want. Especially if you have bad credit....DON"T finance a car here unless you want to pay for it twice. They will throw paper work in front of you hoping your not smart enough to notice all the hidden fees they throw in. They are you best friend until you sign the paperwork and then you are only a bother who is given false hope and lies. The staff may seem friendly at first but TRUST ME....THEY HATE YOU! DONT SIGN ANYTHING HERE UNLESS YOU ARE 100 percent sure what you are getting into. The managers here lie more than the sale people. It is a miracle Toyota corporate doesn't pull their license. Do yourself a favor and go elsewhere. More

Did my price shopping on Edmunds and Consumer Reports. Bought a 2011 Sienna LE. Their price without haggling was less than edmunds TMV and consumer reports "negotiate up from" price. All their cars have a Bought a 2011 Sienna LE. Their price without haggling was less than edmunds TMV and consumer reports "negotiate up from" price. All their cars have a sell for price on them that is very competitive. I also got prices from four other dealers via email. I made it clear they were competitively bidding and had one shot at it. Harr beat them all. I'm not suggesting to just go and lay down your cash without research. Do your research and then compare to Harr. The experience was low pressure, friendly and efficient. Warning.....All dealers will try to sell you extras at the time you are about to sign the paperwork. Extended warranties, simonize etc. Don't buy them. If you choose a extended warranty or accessory only buy it if it is a factory product. The reality is you cant buy extended warranties through a manufacturer. They are always some other warranty company and they are not worth it. Resist the temptation, do not give in. Also prepare yourself to pay a "advertising fee". Every dealer will get you for $300 or so in dealer advertising fee. They also get you for a document fee, about $150. Ask about these fees when you get the price. Then ask for a complete written outline of the "amount financed with tax and all fees" before agreeing to any deal. Make sure you understand everything and ask lots of questions. Don't drive into the dealer with your "trade" Cut a deal first, get it in writing. Lie if you have to about the existence of your trade. After you have a deal consider offering your trade. Know what your trade is worth. Do your internet pricing. Write it down, have your notes with you. Stick to your guns. Car salesman are slick and move faster than you can interpret. Remember, your trade is something the dealer can make a lot of money on. They usually make more on your trade than the new car you are buying. Presenting a trade at the time you negotiate a deal confuses the process and will never work in your favor. Also, never trade in a car you are still making payments on. Finish paying for it first. More

I got a great deal with no pressure. This is the second truck I have purchased from Harr. I recommend this Dealer to anyone looking for a great truck or car. truck I have purchased from Harr. I recommend this Dealer to anyone looking for a great truck or car. More

Car shopping is never a fun experience, but Harr was by far been the most unpleasant to deal with. There are a number of frustrations I have with Harr, none of which the general manager cared to address ot far been the most unpleasant to deal with. There are a number of frustrations I have with Harr, none of which the general manager cared to address other than to defend the bait and switch tactics of the dealership. My car shopping began when the service department installed a recalled water pump on my 2006 Prius incorrectly, which sent me in for a scare when all the hybrid system warning lights turned on. Their marketing ploy on new car sales was successful in getting me in the door, but when advertising a price of 1% over invoice to employees of a local workplace and the sales staff is unwilling to show the invoice to the customer, it only raises red flags. I'm sure I haven't been the first customer to ever ask for an invoice based on that advertised discount. After Nate's failed attempt at high pressure sales and continued communication via email with Luis, Derek arranged for me to return later that week to work on a better price for my trade. I received another email before my return to Harr that they were "no longer able to honor prices discussed because of the crisis in Japan. But they would be happy to sell me the vehicle at MSRP." Are you kidding?! Bottom line.. there is no disclaimer on the 1% over invoice advertised discount. So even if the price being discussed was lower, that 1% over invoice price should still have been honored. That wasn't the case. They can keep their Prius and play games with someone else. Very unprofessional and dishonest! More

THEY HELPED ME FIND THE CAR RIGHT CAR FOR ME AND IN PRICE RANGE. ALSO HELPED ALOT ON TRADE AND FINANCING... COULDNT HAVE ASKED FOR BETTER EXPERIENCE. WILL ONLY BUY MY FUTURE CARS FROM THIS DEALERSHIP. THIS W RANGE. ALSO HELPED ALOT ON TRADE AND FINANCING... COULDNT HAVE ASKED FOR BETTER EXPERIENCE. WILL ONLY BUY MY FUTURE CARS FROM THIS DEALERSHIP. THIS WAS MY 2ND PURCHASE AND BOTH TIMES WERE THE BEST!!! More

I recently purchased a certified preowned Camry. I cannot say enough about both Richie Thomas and Anthony Badger. Phenomenal no hassle service with a smile. No gimmicks with these guys, they are NOT your ave say enough about both Richie Thomas and Anthony Badger. Phenomenal no hassle service with a smile. No gimmicks with these guys, they are NOT your average car salesmen. I will be recommending Harr Toyota to everyone I know. Definitely worth them drive! Thank you for a smooth and stress free purchase of a beautiful, honestly priced, quality preowned Toyota. You guys rock! :) More