Harr Toyota

false advertisement I am shocked that harr continues to do radio spots saying 48 hour money back guarentee no questions asked, they say it but have no intension of honori I am shocked that harr continues to do radio spots saying 48 hour money back guarentee no questions asked, they say it but have no intension of honoring that claim. SEe my review of when i tried to cancel my order prior to ever driving the car off the lot. More

Issue that was fixed by Brian Had an issue after the service appointment and thought it was related to the work that was completed. Ended up not and Brian was patience and understa Had an issue after the service appointment and thought it was related to the work that was completed. Ended up not and Brian was patience and understanding through my rant. Ended up being a recall and Brian went above and beyond to get the part (not in stock), giving me a rental and keeping me up to date. His customer service through the whole situation was impeccable and I would recommend his service to anyone. More

excellent customer service Laura was great! Very helpful and gave me many options. I told my friends to go to her. She showed me how to use all the features Laura was great! Very helpful and gave me many options. I told my friends to go to her. She showed me how to use all the features More

Great customer service all around Brenda was wonderful in customer service. Can't say enough. Had big unexpected expense with car. It broke down on the road and needed to be towed to H Brenda was wonderful in customer service. Can't say enough. Had big unexpected expense with car. It broke down on the road and needed to be towed to Harr. She kept me posted all along the next day on status of repairs and cost.Even with the expense I had, I left with a positive feeling because she was great. More

Supervisor Laura was very good. She was very friendly, fast and right to the point. Being a working mother i try to get things done quickly and Laura was outsta Laura was very good. She was very friendly, fast and right to the point. Being a working mother i try to get things done quickly and Laura was outstanding understanding this. More

Low Stress I was only planning to "look" when I decided to drop into Harr Toyota. Obviously more than that happened. I wanted to look at Tacomas and had a specif I was only planning to "look" when I decided to drop into Harr Toyota. Obviously more than that happened. I wanted to look at Tacomas and had a specific configuration in mind. Derek showed me what was on the lot and explained that he didn't have regular cab that I could test drive. He let me drive the access cab and said he could have the configuration I wanted in a few days. While I drove, the staff looked at my trade in and offered a very fair price. Derek then explained that he needed a fully refundable deposit of $200 before he could get the truck I wanted. He explained the perfect pricing policy, a big stress reducer, we picked the color, the options, etc. A few days later he called and invited me to drive the truck I had requested. Everything was as promised, and I picked the truck up the next day. This was the easiest new car purchase I've made. Thanks, RB More

Toyota corolla I called the rick because I was running late for my appointment and he said just come right in we will take care of you. thank you great customer serv I called the rick because I was running late for my appointment and he said just come right in we will take care of you. thank you great customer service!!?? More

New car lease We worked with Kevin and Kara and they were both very easy to work with. We were undecided as to which vehicle we wanted and whether we were going to We worked with Kevin and Kara and they were both very easy to work with. We were undecided as to which vehicle we wanted and whether we were going to buy or try something different and look into a lease. They ran the numbers and it was beneficial to lease because we weren't sure we would like the Rav4. instead of a Camry. Kara took her time and explained all of the options to us and made us feel very at ease. We have bought 3 new Highlanders and 1 Rav4 in the past 5 years. We wish that Toyota offered a Loyalty incentive for repeat customers. More

Harr is ok.. but dropped the ball on my trade We worked with a great person mike and a great person in finance, she was awesome. Our first purchase lat week was great, car ready when promised. t We worked with a great person mike and a great person in finance, she was awesome. Our first purchase lat week was great, car ready when promised. then my wife who also bought this car, traded in hers. Repairs were too high so she traded in her car. She could not get a date on when hers would be ready and was told that the salesman had to be present to pick it up. So she is pissed off and still doesn't have her brand new RAV 4. After she bought me my car and another one two days later she thought it would have gone smoother. So after my wife bought two brand new cars, she is really pissed. Please understand not at mike the sales person who should not have to come into work on his day off so I could get my car. that is ridiculous. So yeah...... nice corolla..... More

The Harr Toyota Team is Helpful I loved working with the people from Harr Toyota because, as they told me, they were not working on commission and were not pressured to make a perfec I loved working with the people from Harr Toyota because, as they told me, they were not working on commission and were not pressured to make a perfect sale. They cared about helping me get what I need. More