Harr Toyota
Worcester, MA
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Just bought 10th car from Harr 20 years ago, we bought a car from a young salesman, Michael Lieu. Mike is still at Harr and he just assisted us with our 10th car from Harr. We give 20 years ago, we bought a car from a young salesman, Michael Lieu. Mike is still at Harr and he just assisted us with our 10th car from Harr. We give Mike 6 stars. He is superior. I have recommended Mike + Harr to family + friends. Mike was assisted by Susie , a wonderful young salesperson. We give her an excellent rating.Mike + Susie made buying our car a wonderful experience. Employees like Mike + Susie keep customers returning to Harr.. More
Thank you for a great experience! I was coming from a slightly disheartening experience at another dealership. I decided to give Harr a chance (even though it was 80 miles away) becau I was coming from a slightly disheartening experience at another dealership. I decided to give Harr a chance (even though it was 80 miles away) because I saw a car on the website that was exactly what I was looking for. I couldn't be more pleased with the service I received. It was a friendly, non-pushy atmosphere. My sales associate, Kara, was very focused on getting me the right car without making me feel like I was forced into buying anything. I would give her salesmanship and knowledge an A+! Once I got to the finance end of things, I was nervous that it would "go south" (as it has for me at other car dealerships) but I was relieved to find that Jay was one of the most adept finance specialists I've ever worked with. His process was clear and streamlined and I walked away feeling more confident about my decisions than I ever have with such a large purchase. Thank you! -Lucie More
We were very pleased in Harr Toyota We went to Harr Toyota to look around at some new cars we were driving a 4 runner that we had bought there 11 years ago and still in great shape! But We went to Harr Toyota to look around at some new cars we were driving a 4 runner that we had bought there 11 years ago and still in great shape! But we thought it might be time to get a new car and keep the other as a second car! Mark Prince was outside with us within min. I wanted to look at the Highlands but always leaning back toward the 4 runner---which we ended up buying we hadn't gone there to buy but we did!! Mark was very helpful professional as was everyone we worked with Jay worked with us on our loan he made sure we understood everything any question we had he answered and told us to call him anytime if we had any question then we met Karol team leader who was also pleasant in every way, then Rich took time to show us every detail of the car and programmed our phone into car!! As I said we were VERY PLEASED with everyone we deal with at HARR TOYOTA Thanks You, now we have two great Toyota's More
Very Pleasant Experience I live in New Jersey and work in Worcester, normally I get my repairs done in New Jersey. That will change! I couldn't have had a more pleasant experi I live in New Jersey and work in Worcester, normally I get my repairs done in New Jersey. That will change! I couldn't have had a more pleasant experience and Brenda was a joy to work with. Thank You More
Outstanding First Class Customer Service I had an awesome experience at Harr Toyota. I told Hiram Medero exactly what I was looking for and what I could manage. There was no pressure at any t I had an awesome experience at Harr Toyota. I told Hiram Medero exactly what I was looking for and what I could manage. There was no pressure at any time; he was always approachable and made me feel comfortable. Hiram was professional, patient, and extremely knowledgeable. I will recommend anyone looking for a car to go to Harr Toyota and to contact Hiram! More
Search for a new vehicle I was in an accident that totaled my car & left me unable to drive for a while. I only had a few days to find a vehicle before I was going back to wo I was in an accident that totaled my car & left me unable to drive for a while. I only had a few days to find a vehicle before I was going back to work. It was a very stressful time. I looked at a few cars at a couple of other dealerships but they didn't work out for one reason or another. The sales people at the other dealerships were nice but there was something missing so I didn't go back . I bought my last car at Harr but because the website didn't have what I was looking for I never stopped by. That was a big mistake. If I had just gone there to begin with I would have saved myself lot of time and aggravations. Everyone I dealt with at Harr was great and Mark had whatever it was that the other dealerships didn't. He made me feel comfortable, told me that we could put together the vehicle I wanted and then he would get it for me. He didn't make me feel pressured at all and lucky they had just got in the vehicle that I wanted. I had a great experience at Harr and definitely would recommend it. I feel Mark went over and beyond to assist me in getting a new vehicle. .He totally took the stress away and made the process easy. His customer service i was superb and I hope he's still around when it comes time for me to purchase my net vehicle. More
Excellent service Brenda was thorough, professional, prompt, incredibly knowledgable with our service needs. She was familiar with warrenty work needed, excellent with Brenda was thorough, professional, prompt, incredibly knowledgable with our service needs. She was familiar with warrenty work needed, excellent with a return calls promptly! Wonderful More
Service I had a Great experience!! They were very friendly and fast. Kevin was very knowledgable and had great recommendations! My car was done in a very time I had a Great experience!! They were very friendly and fast. Kevin was very knowledgable and had great recommendations! My car was done in a very timely manner. More
Rav Service at 10,000 miles The service was a pleasant surprise, received a ride to work from Harr is a great feature. Rick at the service desk was great he made sure evrything The service was a pleasant surprise, received a ride to work from Harr is a great feature. Rick at the service desk was great he made sure evrything was acoomplished and the car was washed before I took it. Rick also recommended having the car detailed to take care of some scratchs and dings. Great Service all around More
10,000 mile service I brought in my Highlander for a 10,000 mile service appointment. The customer service portion was excellent. The service was done in a timely manne I brought in my Highlander for a 10,000 mile service appointment. The customer service portion was excellent. The service was done in a timely manner and everyone was friendly. I did not notice until after I left the dealership and was home that I noticed on my front driver side quarter- black marks on the paint. I was able to rub off the marks. I feel a little unsettled that something happened to my vehicle during a service appointment and it was not cleaned up. More

