Harr Toyota
Worcester, MA
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Repeat Customer Very Happy with the service I have received from Harr Toyota. Even though the location is a bit inconvenient/far for me, the service department and cu Very Happy with the service I have received from Harr Toyota. Even though the location is a bit inconvenient/far for me, the service department and customer service is fantastic. More
Best dealership around! I went in to lease my second car with Harr and my experience was just as great as the first time. Throughout the entire experience, I didn't feel pres I went in to lease my second car with Harr and my experience was just as great as the first time. Throughout the entire experience, I didn't feel pressured to buy my car or any of the other services they offered. I also loved the fact that they were upfront with everything and answered any questions I had. I'll be back in three years for my next lease! More
Excellent service would return again treated fairly and didn't have to wait. Price was fair and will return again. Will be scheduling an appointment soon service would return again treated fairly and didn't have to wait. Price was fair and will return again. Will be scheduling an appointment soon More
as usual very effiecent got there and serviced right away.60,000mi check took a couple of hours.coffee was great,updates were helpful.didn'tmake like I was just sitting there got there and serviced right away.60,000mi check took a couple of hours.coffee was great,updates were helpful.didn'tmake like I was just sitting there More
standard 5K PM service Brought my car in for a standard 5K miles PM service. Car was taken on time and wait for vehicle was reasonable. Late hours during the week are conv Brought my car in for a standard 5K miles PM service. Car was taken on time and wait for vehicle was reasonable. Late hours during the week are convenient. More
Pleased with Harr's auto service. Pleased Toyota was able to debug a performance problem quickly and accurately. Staff is always pleasant and helpful. Loyal customer for over 15 year Pleased Toyota was able to debug a performance problem quickly and accurately. Staff is always pleasant and helpful. Loyal customer for over 15 years. Thank you. More
Hassle Free Car Buying I couldn't have had a better experience purchasing my new car. The process was hassle free from beginning to end. The Staff is courteous & friendly. I I couldn't have had a better experience purchasing my new car. The process was hassle free from beginning to end. The Staff is courteous & friendly. I'll definitely return. More
Recommend Harr Toyota Dealer got me the car I wanted at the price they promised. No fuss, no lengthy sales pitches for additional options, and no unnecessary delays. Dealer got me the car I wanted at the price they promised. No fuss, no lengthy sales pitches for additional options, and no unnecessary delays. More
Don't take your trade here Terrible experience. Email to the General Manager below. Harr claims the PerfectPrice is for the consumer, which is true unless you have a trade. T Terrible experience. Email to the General Manager below. Harr claims the PerfectPrice is for the consumer, which is true unless you have a trade. They don't honor the AutoTrade trade guarantee and will low ball any trade to ensure they still make money. Michael, I had a very disappointing visit to your dealership yesterday. I had been emailed with John W about a 2012 Subaru Legacy which you have in stock. I was very interested in the car and expressed the same. John worked with a manager there to ensure the car would be available when I arrived on Wednesday. I also in good faith filled out the AutoTrader trade valuation on your website and it came out at $4,265. I told John this and he said "we were close". When I arrived I was greeted by Nick who took me for a test drive while someone looked at my Hyundai Sonata trade. When we returned Nick informed me that the trade was only work $3,300. He said because the Legacy is being sold below what Harr paid for it to "move it off the lot" that the dealer had to make money on the trade. It's not my problem that Harr paid too much for the Subaru - why does the customer have to "pay" for a mistake by someone else? Nick refused to let me talk with John or a manager at the time so I left. I live over an hour away and took the drive because I believed what the representatives of the dealership had said. Big mistake apparently. Seems to me the PerfectPrice only works if the dealership makes money. I've bought a number of cars in my lifetime with a variety of dealerships. Your dealership wants to appear to be "up front" but in reality is just like the rest. Will More
extremely satisfied Hiram treat me with respect, answer all my questions and was very polite. I'm very satisfied with the purchase and the treat I received Hiram treat me with respect, answer all my questions and was very polite. I'm very satisfied with the purchase and the treat I received More