Harr Toyota
Worcester, MA
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10.000 mile complimentary service Service advisor was very pleasant and thorough and explained everything that was going to be done to my car at this time. Waiting area very comfortabl Service advisor was very pleasant and thorough and explained everything that was going to be done to my car at this time. Waiting area very comfortable and work was done in a very reasonable time. More
Great service with super customer relations skills. This service group continually rates high in customer relations skills and top quality service. I have used them for very many years without a proble This service group continually rates high in customer relations skills and top quality service. I have used them for very many years without a problem. More
Pleasant Environment Immediately, I walked into the dealership, David Blais who was my Product Specialist made me comfortable throughout our discussion on the type of car Immediately, I walked into the dealership, David Blais who was my Product Specialist made me comfortable throughout our discussion on the type of car needed. Initially, my plan was to buy a used car cash as I was trying to avoid the commitment of monthly car payments. He gave me the option of leasing a new car. This was my first time buying a new car. I had very little knowledge about leasing. I asked many relevant questions and even sometimes repeating some of the questions. David remained calm and patient as he repeated the answers. His explanation on the good things and advantages of leasing a car finally convinced me to get one. Once the decision was made, all other processes moved fast and smooth. After a few days, he followed me with an email to check on how I was doing which showed his commitment, to ensure my satisfaction. Overall, David did a very good job. His calm, pleasant nature and patience made me commit myself to this purchase without pressure. Thank you David. I would definitely recommend any one to visit your dealership. Sophia More
25000 Service Excellent service. Fast, courteous, and thorough, the Harr Service staff made the service painless and got me in and out within an hour. It's that w Excellent service. Fast, courteous, and thorough, the Harr Service staff made the service painless and got me in and out within an hour. It's that way every time since I bought my car there last year. More
pleasant, with helpful staff Michael Carey was my sales consultant and he was very helpful. My mom and I were no easy customer as I was purchasing my first brand new car, but he a Michael Carey was my sales consultant and he was very helpful. My mom and I were no easy customer as I was purchasing my first brand new car, but he answered any questions and concerns I had. After purchasing my car he checked in a few days later to see how everything was going. That showed he was interested in seeing if I was happy with my decision and not just looking to make money. I would definitely recommend others to come here. Thanks again! More
Great service I have always rec'd great service and my last appointment was as well. Purchase experience is the best location I have even been through. Purchase a l I have always rec'd great service and my last appointment was as well. Purchase experience is the best location I have even been through. Purchase a lease the last time and purchased 2 cars prior to the lease. I highly recommend this dealership! More
new car bought walked in talked to a salesman got info came bak and bought truck easy easy agreement was good service excellent wouldt hesiitate to buy another car o walked in talked to a salesman got info came bak and bought truck easy easy agreement was good service excellent wouldt hesiitate to buy another car or truck again More
Customer gets noticed As soon as I arrived, several service personnel acknowledged me, and one soon made herself available to attend to my needs. She explained the work cle As soon as I arrived, several service personnel acknowledged me, and one soon made herself available to attend to my needs. She explained the work clearly to me, as well as the instructions for any upcoming needs for the car. More
Stress free Purchased a used 2013 vehicle. Thanks to your on-line inventory, I knew what I was looking for. Salesperson was helpful, professional and always ava Purchased a used 2013 vehicle. Thanks to your on-line inventory, I knew what I was looking for. Salesperson was helpful, professional and always available to take my call. Overall a very stress free car buying experience. Would recommend this dealership to anyone looking for a new or used car. More
First time there, feel it won't be my last. Friendly, informative service from beginning to the end. Questions were thoroughly answered with a willingness to satisfy that didn't make one feel i Friendly, informative service from beginning to the end. Questions were thoroughly answered with a willingness to satisfy that didn't make one feel inferior for asking. The sales force encountered were outstanding. More