Harr Toyota
Worcester, MA
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Great No Pressure on sales,service is great,fixed any problems I had right away show room layed out very nice inviting very comfortable,wi fi is great. No Pressure on sales,service is great,fixed any problems I had right away show room layed out very nice inviting very comfortable,wi fi is great. More
good service Service was done efficiently and all options were well explained. I was able to use coupons in the mail for the standard 60,000 mile check-up. Service was done efficiently and all options were well explained. I was able to use coupons in the mail for the standard 60,000 mile check-up. More
Easy Peasy! Awesome, this is the 4th vehicle we've purchased with this dealership. They are outstanding. They keep you informed throughout the entire process. The Awesome, this is the 4th vehicle we've purchased with this dealership. They are outstanding. They keep you informed throughout the entire process. There are no hidden agendas. They made my youngest feel more confident about making her first car purchase. Thanks you Michael Carey and Harr Toyota! More
Purchase 2015 Rav 4 Jerry Diaz and Jan Gray were the best. Jerry went above and beyond to explain everything. He was so patient and followed up on everything. Jan was the Jerry Diaz and Jan Gray were the best. Jerry went above and beyond to explain everything. He was so patient and followed up on everything. Jan was the same way. More
No hassles and very helpful This was my second vehicle purchased from harr and was an overall pleasant experience. The sales rep Carolyn was very pleasant to work with and extrem This was my second vehicle purchased from harr and was an overall pleasant experience. The sales rep Carolyn was very pleasant to work with and extremely helpful when it came to addressing my needs. I will go back in the future when I am ready to buy again.... Thanks Carolyn More
Excellent Service I had excellent service. When I walked in, I was approached to be helped. Only criticism is I wish they would wash my car for me as a perk it would ha I had excellent service. When I walked in, I was approached to be helped. Only criticism is I wish they would wash my car for me as a perk it would have made it easier for me. More
Attentive service The helpful associate explained what my Avalon was due to receive, how I and the car would benefit,, and the economy that was involved, Makes me happ The helpful associate explained what my Avalon was due to receive, how I and the car would benefit,, and the economy that was involved, Makes me happy to be a Toyota owner and a patron of Harr Toyota. More
TOYOTA DEALER #4 VISITED....WASTE OF TIME...DISHONEST>>> I'm shopping for used car and presently in a rental, so I'm in a rush to get into a car. Saw the vehicle I want and put a deposit online ($500 &$1000 I'm shopping for used car and presently in a rental, so I'm in a rush to get into a car. Saw the vehicle I want and put a deposit online ($500 &$1000 IN CHECK). I set up test drive and asked during test drive if clean carfax and any prior accidents and was told no accidents and clean car fax. I made a decision to buy vehicle (but also had another deposit at another Toyota dealership which I cancelled due to the harr contract). So completed the contract with harr but the sales manager met with me and said the were still waiting for the title. The next day my bank still didn't receive the title. I thought it was odd and my bank thought so too. I figured maybe I should pull a carfax myself. I paid $40 for the report on the vehicle and found that there was an accident and STRUCTURAL DAMAGE in 2012 AND A COMPLAINT OF EXISTING ISSUE WITH STRUCTURAL DAMAGE IN 2014. I contacted Harr to stop contract and told them I found the CARFAX listed structural damage. The person actually asked me for a copy of the CARFAX. I told them they could buy ^%$# REPORT LIKE I just did. I still haven't received my $500 deposit in a debit transaction AND THEY CASHED THE CHECK AFTER I CALLED AND TOLD THEM NOT TO CASH MY CHECK AND I WASN'T BUYING VEHICLE CAUSE OF STRUCTURAL DAMAGE. Now, I'm back at point A looking for a car again and BTW...lost out on the the other vehicle at the other dealership BERNARDI TOYOTA FRAMINGHAM...DON'T GO TO THEM EITHER!!!! Between both of these dealerships...they have $2000 dollars of my ^%$# car money HELD up in LIMBO xxx....I'm contacting the FINANCE Comptroller and I'm lodging a formal complaint to the ATTORNEY GENERAL AND I'M CONTACTING TOYOTA HEADQUARTERS TO LODGE A FORMAL COMPLAINT WITH THEM. I'm a single mom with a limited budget and in a rental to boot!!!!!!!!!!!!!!!!!!!!!!!!! THANKS TO HARR TOYOTA AND BERNARDI TOYOTA FOR HOLDING MY MONEY AND A GREAT SHOUT OUT TO PRIME TOYOTA IN LANCASTER AS THEY WASTED MY TIME TOO. Who has time to test drive every vehicle on the planet?????? These people don't care and take up so much of your TIME and provide no final results!!!!!!!!!!!! I'll give one star to Scott the salesperson. He worked very quickly to try and get a contract during my lunch hour. I hope that he's being honest when he says he wasn't aware of the CARFAX report. More
For routine maintenance they went out of their way. I needed to have my car back fairly quickly and they finished by the time I needed it - much appreciated. The service agent was very knowledgeable a I needed to have my car back fairly quickly and they finished by the time I needed it - much appreciated. The service agent was very knowledgeable and helpful. He explained in detail why winter gas mileage is so much lower in Massachusetts as compared to Pennsylvania with a similar climate. Answer - different gasoline mixtures required by state regulations. More
Corolla Purchase I purchased a 2013 Toyota Corolla. It has been a great car for us so far. James Hopkins helped us and he was excellent. He was friendly and quite k I purchased a 2013 Toyota Corolla. It has been a great car for us so far. James Hopkins helped us and he was excellent. He was friendly and quite knowledgeable. More