Back

Harr Toyota

Worcester, MA

3.1
483 Reviews

100 Gold Star Blvd

Worcester, MA

01606

Directions

By Type

Showing 483 reviews

May 24, 2024

The process from the time I logged in to search for a truck to the time of purchasing was all smooth and straight forward. All the staff involved were very cautious dedicated and helpful. More

by hejiet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek and Jamal, Emily Colcord
May 25, 2024 -

hejiet responded

The process from the time I logged in to search for a truck to the time of purchasing was all smooth and straight forward. All the staff involved were very cautious dedicated and helpful.

May 12, 2024

Jamal was outstanding. His initial follow up was the reason we ended up at Harr. Buying a car was easy and the Harr customer service was excellent. I’d recommend Jamal and More

by Brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal , Emily Colcord
April 26, 2024

The Harr dealership with its friendly and knowledgeable staff made my new car purchase experience a positive one. More

by KAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Munn and Derek Houde, Emily Colcord
April 20, 2024

Easy to work with, financing was great. Took longer to come to a deal then I would have really wanted. More

by edcarl48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walls
April 17, 2024

Very responsive and patience to walk through all the features as well answer all questions More

by Gpalaniswami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal, Emily Colcord
Apr 18, 2024 -

Harr Toyota responded

We're glad to hear that our team at Harr Toyota patiently guided you and answered your questions. We appreciate your kind feedback.

April 12, 2024

Awesome customer service, on point with service advisors. I love how attentive they are and how professional they be when you meet them in person. The sales folks like Nana make our day. Excellent sales expe More

by nena00767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fredette
Apr 16, 2024 -

Harr Toyota responded

We're glad you had a positive experience with our team. Harr Toyota appreciates your recognition of our professionalism and care for customers' needs. Thanks for sharing!

February 02, 2024

I brought my truck in for the pre paid service. My tires are bald I knew that going in, when I got my truck back the inspection report said my tires were at 8/32 meaning next to new. I wanted to kn More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Colcord
Apr 13, 2024 -

Harr Toyota responded

Hello Steve, Please know that your feedback is important to us here at Harr Toyota. I would like the opportunity to connect with you to discuss the inspection done on your truck by our Service Team regarding your tires and brakes. Could you contact me at your earliest convenience? I look forward to speaking with you. Best, Matt Duszak​ Service Manager​ 508-471-2424​ mduszak@harr.com

January 30, 2024

They installed two rotational tires backwards and nicked the bead wall on a third. Causing the tire to have a slow leak that over time got worse until it was ruined. The tires were discontinued and I have a More

by amandafoster2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew
December 29, 2023

Drove down there all the way from New Hampshire, I called before I left and said "is the truck we had been talking about there" was told YES! Drove almost 2 hours into Worcester....when I get there it had ma More

by mr.colin.finn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emily Colcord
Apr 13, 2024 -

Harr Toyota responded

Hello, Your feedback is very important to us here at Harr Toyota. I would like the opportunity to connect with you to discuss the interactions you had with our Sales Team during your visit, as well as the vehicle you were interested in. Please contact me directly at your earliest convenience. I look forward to speaking with you. Best, Martin Druffner General Sales Manager mdruffner@harr.com

November 29, 2023

The customer service was fantastic, Danyelle made the purchase smooth and painless and made everything happen. More

by dancequest2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danyelle Mann, Emily Colcord
Nov 30, 2023 -

Harr Toyota responded

We appreciate hearing about your positive experience at Harr Toyota. Your business means a lot to us, and we're happy that the purchase process went smoothly for you. Thank you kindly.

1
...