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Harper Jeep Ram Chrysler Dodge Fiat - Service Center

Alcoa, TN

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15 Reviews

15 Reviews of Harper Jeep Ram Chrysler Dodge Fiat - Service Center

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August 09, 2022

Service was excellent took truck in for warranty work got it back a day before they said I would mechanic stayed late to get the job done 👍👍👍👍 More

by Millerrandy3466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Simone-Jim Hicks-Tech: Yeysson Ayala
August 27, 2021

Took my truck for service, Harper had my truck done very quickly and explained everything that was done. Will bring my truck again for any service. More

by russ5777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Houk
August 03, 2021

great service as always when at this dealership. Always a positive experience when dealing with the truck department, Jim is always pleasant and keeps me informed. More

by justjim10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
July 06, 2021

As usual, Harper’s had my van in and out very quickly. Excellent customer service. Always confident Harper’s will handle every problem I have . Easy to make appointments and always prompt and friendly More

by dss723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lafayette Patte, Philip Hendra
June 26, 2021

Got me in and out for the oil change quickly. More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phiip
June 15, 2021

We had to have car towed. Rick in service department kept us informed of progress, fixed problem, and was most helpful. Will repeat! FIVE STARS More

by The Whites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in Service Department, excellant
May 07, 2021

The people I deal with are exceptional, friendly and service is performed quickly. When I have questions related to upcoming service I can trust that they are truthful and not an attempt to up sale. More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kenny
May 03, 2021

Chrysler needs to produce more parts. Waited a week on two front axle seals. It’s a shame the parts are in stock in any off brand store and have to wait and bring the vehicle back for repairs. Unacceptabl More

by Mffal4053
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots
April 26, 2021

Scheduled service for 50k recommended service, was in and out quickly. No issues at all. Quick professional service department, and nice facilities to wait in More

by nashy05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
March 20, 2021

Rick at Harper Jeep Dodge has been wonderful helping me get thing done on my jeep. I am new Jeep owner. Thanks for your help More

by tinyjellybean68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
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