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Harper INFINITI - Service Center

Knoxville, TN

5.0
181 Reviews

181 Reviews of Harper INFINITI - Service Center

Sort by
December 16, 2023

Always pleased. Honest, professional and do a great job. Zach Hester is professional, knowledgeable and polite. More

by Terry Goodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Dec 18, 2023 -

Harper INFINITI responded

Terry, it's great to know you're always pleased with our service at Harper INFINITI. We'll pass your compliments on to Zach and the rest of our team!

October 28, 2023

Harper was great! They understood our needs and got everything done that needed to be done in a timely manner! More

by adgrant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Oct 30, 2023 -

Harper INFINITI responded

We're glad to know that our team at Harper INFINITI was able to meet your needs and provide a timely service. Thanks for sharing this positive feedback!

August 20, 2023

Always a pleasure doing business with Harper Infiniti team. Very friendly staff and excellent service. More

by Robyngarrison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Phillip Weaver, Marcus Sells
Report | Print
Aug 22, 2023 -

Harper INFINITI responded

Robyn, we're delighted to know you've had consistently positive experiences with our team at Harper INFINITI. Thanks for your kind words about our staff and service!

July 04, 2023

Service is always exceptional but there are at least 3 attempts to solicit feedback the week after service via texts and emails before a thorough assessment of repair job can be made and accurate feedback More

by Say
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Jul 05, 2023 -

Harper INFINITI responded

Thank you for the positive review! We appreciate your feedback and will take it into consideration moving forward. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day!

June 19, 2023

Professional and customer oriented dealership. Work explained up front without surprises. Car is washed afterward. More

by Paintpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Jun 19, 2023 -

Harper INFINITI responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Harper INFINITI. Safe travels!

May 15, 2023

Everyone in the service area bent over backwards to help me out with my service and all questions I had about my vehicle. Much appreciated. That’s one reason I keep coming back to Harper infinity. More

by jerry929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
May 16, 2023 -

Harper INFINITI responded

It's wonderful to hear that our amazing team went above and beyond to ensure your satisfaction! Thank you for trusting Harper INFINITI to get the job done right!

May 01, 2023

Very nice people, excellent on communication, excellent service, would trust this dealership , love how they clean /wash vehicle before you pick it up. More

by tena@72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
May 01, 2023 -

Harper INFINITI responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

March 30, 2023

Harper Infiniti provides the best service you could ask for. Friendly and professional from the time you arrive to the time you leave. More

by Bren32
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Report | Print
Mar 30, 2023 -

Harper INFINITI responded

Thanks for the great feedback! We appreciate your support of the Harper INFINITI team.

Apr 03, 2023 -

Bren32 responded

Harper Infiniti is the best

February 16, 2023

Quick, friendly, and curtious. Richard was very helpful during my visit and helped make the experience with my unexpected alignment go smoothly. More

by Swaswa92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD, Phillip Weaver
Report | Print
Feb 16, 2023 -

Harper INFINITI responded

Thank you for your kind words! We are gratified to hear your visit to Harper INFINITI was so enjoyable, and that Richard was able to provide you with such excellent service. Our team strives to ensure customers have the best experience possible, and we are proud that we were able to meet your expectations!

February 16, 2023

Prompt and courtious. Zach is very dependable, upfront and through explanation of recommended service now and in the future. Harper INFINITY is a first class dealership an More

by John A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Feb 16, 2023 -

Harper INFINITI responded

Thanks for the 5 stars! We're glad that Zach was prompt, courteous, and trustworthy. We appreciate your business here at Harper INFINITI! See you again next time.

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