Harper INFINITI
Knoxville, TN
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Harper Infiniti always makes sure the customer is cared for from the moment one comes through the door. Marcus Sells communicates and understands my needs every time I visit. I sent two family members to for from the moment one comes through the door. Marcus Sells communicates and understands my needs every time I visit. I sent two family members to Harper Infiniti recently . Both purchased vehicles , and are lifelong customers as am I. Phillip and Rosemarie are reasons to return also. Great staff! Marcus treats you like family. More
Appointment was quick and easy by phone. BTW, the online service appointment process has never worked for me in 4 years. Eric was a great service rep - very helpful. Car was ready when pr BTW, the online service appointment process has never worked for me in 4 years. Eric was a great service rep - very helpful. Car was ready when promised and cleaned nicely. More
We have been doing business with this dealership since 2013 and very pleased to report that our business relationship is top notch... always pleased with our service and auto buying results. For emphasis 2013 and very pleased to report that our business relationship is top notch... always pleased with our service and auto buying results. For emphasis cannot overstate how very pleased we are with your service personnel and the kind reception on every visit beginning with MATT - More
The staff from the front of the house to the back of house never disappoint and so thankful of the honesty of the services needed. The last few years I have worked mainly with the service department on house never disappoint and so thankful of the honesty of the services needed. The last few years I have worked mainly with the service department on back. I am always greeted by my name and with a smile, attentiveness and good conversation as well. It's like being a part of the family, especially after, what, 16+ years! I feel like they genuinely care about me, Thank you. More
Absolutely top notch sales and service staff Very engaged and attentive and builds a good rapport with the customer engaged and attentive and builds a good rapport with the customer More
I have my QX-60 serviced here since I purchased the car several years ago. Eric Liner is the best Service Consultant I have ever dealt with in my 61 years of life. He is very customer oriented, and m several years ago. Eric Liner is the best Service Consultant I have ever dealt with in my 61 years of life. He is very customer oriented, and makes the visit feel like you are truly a family member of the Harper family. Win win customer support that I feel when dealing with Eric and Harper. Eric goes beyond the call of duty, represents Harper as a top rated company to do business with on a continuous relationship. Thanks. Peter T. More