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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

December 13, 2022

They are always friendly and thorough with my car. Always follows up after my service More

by pandee96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Dec 13, 2022 -

Harper INFINITI responded

Thank you for the great review of Harper INFINITI! We truly appreciate your business!

December 13, 2022

Best car buying experience that I have ever had! Our sales rep, Austin, was very personable and extremely knowledgeable about all the many features of the Infinity and made our buying experience enj More

by mram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson, Sales, 5 Stars, Matt Stegall, Tommy Pulvirenti
Dec 13, 2022 -

Harper INFINITI responded

It was our pleasure to work with you! Thank you for the awesome review and for trusting Harper INFINITI with your business! We are so glad that our team was able to help make your buying experience so exceptional. It thrills us to know that Austin was the ideal salesman for you. He will appreciate the shoutout. Congrats on the new car and have a great day!

December 12, 2022

This is an impressive dealership. Both in appearance, and in customer relations. The sales person has gone above and beyond in answering questions and in keeping us posted as we had t More

by phbreeves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Ponce, Al in finance
Dec 13, 2022 -

Harper INFINITI responded

It's great to hear that our team took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead!

December 10, 2022

Excellent service. .friendly…good wait time…job done at fair price..professional service techs…kept me posted during wait More

by YDB
Recommend Dealer
Yes
Employees Worked With
Marcus Sells
Dec 12, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back!

December 08, 2022

Great service, great people! We trust them for all our service needs. Thank you James and the entire service team! More

by Dstewart
Recommend Dealer
Yes
Employees Worked With
James, Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Dec 08, 2022 -

Harper INFINITI responded

Thank you for reviewing James and the team here at Harper INFINITI! We are proud to have earned your trust!

December 07, 2022

Friendly service by Richard. Negotiated discount fairly on 2 year old battery trade in for my QX70. Very satisfied. More

by Rmjaxvol32763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 07, 2022 -

Harper INFINITI responded

We are delighted to receive this review of Harper INFINITI! Richard will appreciate the shoutout! Thank you for working with our team.

Dec 07, 2022 -

Rmjaxvol32763 responded

I also like working with my regular Service Technician Zack.

Dec 07, 2022 -

Harper INFINITI responded

Zack will be so glad to hear it! Safe travels, and we'll see you next time!

December 07, 2022

Always pleased with the work that this dealership provides. Always accommodating to the customer and able to provide repairs when needed. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Matt Stegall, Phillip Weaver
Dec 07, 2022 -

Harper INFINITI responded

Richard, thank you for sharing your experience with Harper INFINITI! We appreciate your loyal business and look forward to next time!

December 05, 2022

Excellent customer service by James my service advisor. Knowledgeable and professional and quick service! Harper has won my business. More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Booker
Dec 06, 2022 -

Harper INFINITI responded

Hi Randy - Thank you for leaving Harper INFINITI a five-star review! We are thrilled that James delivered such a high standard of service you feel confident in. Until next time!

December 03, 2022

Harper Infiniti is a phenomenal dealership and I would certainly recommend them to everyone Zack in service is the best. More

by sandradockins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Dec 05, 2022 -

Harper INFINITI responded

Hi Sandra - We are thrilled that Zack and the team took such great care of you and earned your recommendation! Thank you for choosing Harper INFINITI and for sharing your experience. Drive safely!

November 30, 2022

Excellent facilities and knowledgeable staff. I've been doing business with them and I've always been satisfied with their/service More

by Santi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Dec 01, 2022 -

Harper INFINITI responded

Thank you for the review. We are glad to hear that the Harper INFINITI team was knowledgeable and nice to work with. See you again next time!

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