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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

December 30, 2022

The staff are very nice, helpful and they have good price and deals at the dealership More

by Joseperez5202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
R Jay Prusik
Dec 30, 2022 -

Joseperez5202 responded

Its a good dealership and they have good cars.

Jan 03, 2023 -

Harper INFINITI responded

Thank you for this feedback, Jose! The Harper INFINITI team is grateful for your business.

December 30, 2022

Very friendly and professional always a pleasure to work with .Maintenance done in a timely manner More

by Rkjt976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Sells
Jan 03, 2023 -

Harper INFINITI responded

It was our pleasure to assist you with your service needs! Thank you for choosing Harper INFINITI and for sharing your experience with our team. Have a wonderful day!

December 27, 2022

I bought my vehicle there and I have it serviced there. They are the BEST in the business.. More

by Phillip.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Dec 27, 2022 -

Harper INFINITI responded

The team at Harper INFINITI loves seeing great reviews! Thank you, Phillip!

December 27, 2022

I was very happy with the visit. The staff was very professional and very knowledgeable. I will be recommending them to family and friends. More

by marie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 28, 2022 -

Harper INFINITI responded

Marie, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

December 26, 2022

Great experience as always. Eric and Zach are on the ball. Harper Infiniti is great, loaner upon request is always nice as we drive in from over an hour away and plan around the More

by JLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Dec 27, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Eric, Zach, and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

December 20, 2022

Zach is always welcoming and works hard to ensure I am satisfied. Today he went above and beyond and got my clock fixed. ❤️ Thanks Zach and the other 2 gentlemen that helped with my intake and car More

by Annoddddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 gentlemen that did intake and assisted when I picked up. I can’t remember their names. , Zack Hester
Dec 20, 2022 -

Harper INFINITI responded

Thank you for this great review of Harper INFINITI. We are thrilled to hear that Zach went above and beyond for you. He and the team appreciate your trust and business.

December 19, 2022

Service is great. Eric Liner is a an excellent service rider. I highly recommend them. More

by Drchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Liner, Phillip Weaver
Dec 20, 2022 -

Harper INFINITI responded

Thank you for the great review and kind words about Eric and our team here at Harper INFINITI! We appreciate it!

December 14, 2022

The best. I called with the problem, they told me to come in for service. Everything was fixed in 2 hours, under warranty. More

by Sheila Treece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Booker
Dec 14, 2022 -

Sheila Treece responded

Worked with John Booker, he is always professional and courteous. He lets me know what is going on and what will be done. I always feel better when i see his face and know he is taking care of my car.

Dec 15, 2022 -

Harper INFINITI responded

Worked with John Booker, he is always professional and courteous. He lets me know what is going on and what will be done. I always feel better when i see his face and know he is taking care of my car.

December 14, 2022

Service department is always very professional. I normally deal with Zack Hester who is always super setting appointments, having a loaner ready and keeping me notified on the work. More

by Dkoontz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Dec 14, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Zack and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

December 13, 2022

Very smooth pleasant car purchase. .. great working with Greg Eversole. Love my new infinity QX 50. Felt like I got good trade in value for my Acura. More

by Kay B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Eversole
Dec 14, 2022 -

Harper INFINITI responded

We appreciate this review! We will be sure to pass along the kind words about Greg and our team. Thanks from the entire team at Harper INFINITI! Enjoy your new Infinity QX 50!

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