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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

December 09, 2011

Easy new car transaction. Majority of details worked out via email before visiting dealership. Vehicle and terms delivered as promised. 1st (2) scheduled service visits were included in transaction. Highl More

by smithkev75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tommy pulvirenti, Tommy Pulvirenti
December 09, 2011

Matt Stegall was very helpful in helping us find two Infiniti rides that were a perfect match for both my wife and me. Most, if not all, sales consultants would have given up on us. More

by rlgladys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Matt Stegall
December 08, 2011

Best car buying experience ever. Tommy Pulvirenti is a great salesman. No pressure and fair prices make this my dealership of choice for years to come. More

by talon32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti , Tommy Pulvirenti
December 08, 2011

We looked at several makes and models over a six month period working with Tommy every time we visited. We decided to buy an Infinity largely based on the dealership and how we were treated each time we v More

by sharingjenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in Service and Tommy in Sales, Tommy Pulvirenti
December 08, 2011

I have purchased three vehicles from Tommy, and have had superb customer service! I will continue to do business with Harper Infinti. Any time I've had to bring my vehicle in for servicing, the customer ser More

by carmenwgamble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti, Tommy Pulvirenti
December 07, 2011

I have been a customer of Harper's Infiniti for 6 years now. I cannot say enough about how wonderful the service is. I have always had my car serviced by Harper's and every time it has been nothing but a More

by brittt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Tom McNair
December 07, 2011

The salesman, Tommy Pulvirenti was excellent. So far the service personnel were all great. Harper is the best auto dealer I've done business with. love my Infiniti M37x More

by Wayne_Zurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Mgr. & several service writers., Tommy Pulvirenti
December 06, 2011

Harper Service is top notch. Had an issue with the air tire pressure on my Infiniti - and had screw in the tire. Tom was very professional and addressed the problem very quickly. Thanks Tom More

by jonknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Tom McNair
December 06, 2011

I can't say enough good things about Harper's Infiniti service and Tom. I actually look forward to getting oil changes and maintenance service on my car because I know it will be a good experience. Thei More

by Melissa Ashburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Tom McNair
December 06, 2011

Tom was great. He was very friendly and provided information for my next visit. My tires were rotated and I didn't request the rotation and Tom did not charge for the rotation. More

by blairml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Tom McNair
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