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Harper INFINITI

Knoxville, TN

Overview
Reviews
Vehicles
4.8
434 Reviews
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9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

January 25, 2023

Outstanding Service department. Excellent attention to detail and explain vehicle needs in clear and understandable terms. More

by wadeherrell1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Jan 26, 2023 -

Harper INFINITI responded

We're so happy to hear that our team provided you with stellar service! Thank you for trusting Harper INFINITI!

January 25, 2023

Zach in service was the absolute best person to deal with. A+++ There mechanics are top notch andwould recomend to anyone! More

by Josephjmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Jan 25, 2023 -

Harper INFINITI responded

It's great to hear that Zach took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead!

January 24, 2023

Service is always top notch! I am on my 3rd Infinity and always treated well! More

by Jojosouthern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Jan 25, 2023 -

Harper INFINITI responded

We are delighted to have your trust and loyal business. Thank you for working with the Harper INFINITI team!

January 24, 2023

Helped me get both cars serviced at the same time by giving me a loaner car and staff to drive. More

by Judit.remenyik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, Phillip Weaver
Report | Print
Jan 24, 2023 -

Harper INFINITI responded

We are thrilled to hear that our team was able to assist you! Thank you for the 5 stars, and have an awesome day! –The Harper INFINITI Team

January 23, 2023

Always fast, efficient service. The staff is always friendly and eager to help in any way. More

by bpullen09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Jan 23, 2023 -

Harper INFINITI responded

Thank you for the review! We appreciate the kind words about Frank and hope to see you back again at Paul Miller Subaru!

January 22, 2023

The people are so friendly and ready to help and answer questions. My husband and I have cars from Harpers for a long time. Good service. More

by Chrisquilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Shaft
Report | Print
Jan 23, 2023 -

Harper INFINITI responded

Chris, thank you for the review! We appreciate the kind feedback and hope to see you and your husband again at Harper INFINITI. Safe travels!

January 20, 2023

Staff was very friendly, excellent customer service. Brought my vehicle in for a factory recall and got a free 27 point inspection, alignment check, and wash and vacuum. More

by DAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 23, 2023 -

Harper INFINITI responded

5-star reviews always make our day! Thank you so much for supporting Harper INFINITI and we will see you next time!

January 19, 2023

I can consider this as the best service that I got from Zach. I really appreciate of his professional and friendly advice and I will recommend it to any of my friends to work with him and recommend anyone More

by Petar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Report | Print
Jan 19, 2023 -

Harper INFINITI responded

Petar, thank you for stopping by to leave a glowing review of Zach and Harper INFINITI! Until next time, safe driving!

January 18, 2023

I researched vehicles for several months before we settled on the QX50. Austin, Tommy and Allen Brooks were a pleasure to deal with. We made our purchase on MLK Monday and the place was pretty packed More

by JW35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Johnson, Allen Brooks, Tommy Pulvirenti
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Jan 19, 2023 -

Harper INFINITI responded

It's great to hear that Austin and Allen took such great care of you! Thank you for choosing Harper INFINITI and for sharing your experience. Safe travels ahead in your new INFINITI QX50!

January 16, 2023

The service area was very busy. I didn’t have an appointment for routine service. James took my information and got me into express service quickly. Thanks James. More

by Parfour
Recommend Dealer
Yes
Employees Worked With
James Booker , Pat Barker, Mark Byrd
Report | Print
Jan 16, 2023 -

Harper INFINITI responded

We are glad to hear that James helped make your service visit efficient and quick. Thank you for working with Harper INFINITI!

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