Harper INFINITI

This review is based on numerous visits to Harper. I purchased an Infiniti used a few years ago at an unrelated dealership. I became acquainted with Harper when I took it in for services. Tom McNa purchased an Infiniti used a few years ago at an unrelated dealership. I became acquainted with Harper when I took it in for services. Tom McNair was my first contact in the service department. He has always been top notch to deal with - always friendly, informative, and resourceful. Loaner vehicles are never an issue. I never wait in line or experience any delays, whatsoever. At other times, I have also dealt with Jeff Painter and Phillip Weaver. Ditto for them as well. All of these guys have always been a pleasure to deal with. They are professional at all times, but also offer a friendliness that is refreshing. My wife has taken the vehicle in a few times, as well, and she echoes my thoughts. As for the important part - price - they are reasonable as far as dealerships go. I say that because you never feel like you get a great deal on service at a dealer. That being said, the dollar seems to go further at Harper than other dealers. I already mentioned the complimentary loaners. My vehicle always returns to me beautifully detailed, and they also always seem to have a nice coupon to make things a little easier. I've never left Harper feeling like I didn't get a fair shake. Recently, I asked Tom and Phillip to introduce me to a sales rep, for I was considering a trade. They introduced me to Joe Gooden. He was on par with the rest of Harper. He gave me the feeling that he was representing ME in my task to find a car. His approach was zero pressure, which is the exact opposite of most car dealers. We eventually decided to make a trade. There was no haggling as he made a better than fair offer on my trade-in and we reached an agreement on a nice FX35. This led to Joe introducing us to Ray Gardner, the sales manager. It turns out that Ray was actually a neighbor of ours from down the street. Talk about a nice guy. Not only were we glad to do business with his company, but we are now proud to call him a friend. Lastly, we were introduced to Amy Scates. She was very friendly and thoroughly went over the paperwork for our purchase. By the way, all of this was taking place on Friday evening, when I am sure they were wanting to go home. We never once felt rushed, however. It may sound cheesy, but all of the people at Harper have treated us like friends to the degree that we consider them friends, as well. From my experience, dealing with Harper is always a pleasure. Never the first problem. I would highly recommend. More

Matt was my sales guy 3 years ago. Him and the service people were so great we end up buying another brand new car from them. The car service stuff is always friendly and accommodating and Matt was hands people were so great we end up buying another brand new car from them. The car service stuff is always friendly and accommodating and Matt was hands down the best sales person we had to deal with. Definitely will recommend them!!!! Ssha Cahill More

My experience could not have been better. Tommy was always available and willing to work with me to find the right fit I would recommend Harper to anyone looking for a great car buying experience. always available and willing to work with me to find the right fit I would recommend Harper to anyone looking for a great car buying experience. More

Tommy Pulverenti has always been my sales person over the years I have been with Harper Infiniti. Tommy has always provided excellent service and makes sure I am always thoroughly satisfied with my vehicle. years I have been with Harper Infiniti. Tommy has always provided excellent service and makes sure I am always thoroughly satisfied with my vehicle. The level of service and ease of making your vehicle purchase is the reason this is my 4th Infiniti I have had from Harpers, all thanks to Tommy and the exceptional service dept! Keep up the good work! More

We have purchased two vehicles from Harper Infiniti and used Tommy both times (the first was by random chance and the second time we chose him). He has always been great with getting to the true price and used Tommy both times (the first was by random chance and the second time we chose him). He has always been great with getting to the true price and not going round and round with price haggling, and he's always been helpful with follow up calls or emails regarding any questions that we may have had. Once we even had to call him while we were on vacation about a question, and he was quick to get the answer for us. I would definitely go to Tommy again if I were purchasing from Harper Infiniti! More

We were treated superbly by our salesperson, Matt Stegall. He answered all our questions and went out and found the car we wanted to buy. We could not have asked for a better experience in buying a Stegall. He answered all our questions and went out and found the car we wanted to buy. We could not have asked for a better experience in buying a new car. Thanks Matt. More

Purchased my first Infiniti from Matt Stegall and recieved great service. Extremely helpful and knowledgable about the Infiniti product range. The level of service we recieved made the purchase a goo recieved great service. Extremely helpful and knowledgable about the Infiniti product range. The level of service we recieved made the purchase a good experience all around. Continued to use the service department at Harper Infiniti on a regular basis. Tom McNair takes good care of our vehicle maintenance needs. No complaints here either, great dealership with proffessional polite staff! More

I have purchased two vehicles from Matt Stegal and can say both transactions were the most pleasant, professional non-stressful I've ever experienced in over 40 years of buying/trading vehicles. That is w say both transactions were the most pleasant, professional non-stressful I've ever experienced in over 40 years of buying/trading vehicles. That is why I have given Matt & Harpers and #5 on all but price and hey lets be honest we all would like a better deal price-wise. More

Matt has helped me on several cars that our family has purchased from Harper's. He has a great personality and is excellent at his job. He is never too pushy. He is all about the customer and he has ear purchased from Harper's. He has a great personality and is excellent at his job. He is never too pushy. He is all about the customer and he has earned my total respect. More

Matt was very enthusiastic and knowledgeable about the Matt was very enthusiastic and knowledgeable about the car I purchased. He never seemed pushy or "car salesman-ish". My wife actually made the fin Matt was very enthusiastic and knowledgeable about the car I purchased. He never seemed pushy or "car salesman-ish". My wife actually made the final deal and she was treated with the same courtesy and given what she and I felt was a fair price without a lot of haggling. I would recommend Haper Infiniti or any of the Harper family of dealerships and Matt Stegall in particular. More