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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

July 11, 2013

Recently worked with Matt Stegall on vehicle purchase. Service, follow-up, information provided, sales process, etc. was, and continues to be exceptional. I have since highly recommended Harper's to seve More

by cstovalll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stegall
July 11, 2013

We purchased our first Infiniti seven years ago and got Tommy Pulvirenti by chance. He was such a great sales person to work with that when we bought our next Infiniti we called to make sure that we got hi More

by sdesear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti
July 11, 2013

My wife and I picked up our Infinity today. I wanted to write this review to express my appreciation to Tommy for making the car buying experience almost painless. We had originally not planned to purchase More

by pricejones1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti
July 11, 2013

Each time I come in to have my car serviced, I am greeted by name and made to feel appreciated. Servicing is done on ime as promised and with no returns.The remodeling has a great feel to it. More

by johnmayo798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Phillip Weaver
July 10, 2013

My experience with Tommy and Harper Infiniti was outstanding. Tommy was informative, courteous, and professional. At each step through the process Tommy kept me current on the status of my vehicle. More

by daveakers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti
July 10, 2013

I purchased my first Infiniti in February. The service I have received from Tommy and Harpper Infiniti has far exceeded any car purchasing experience I have ever had in the past. From my first step into th More

by flesha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti, Nick Dockery
July 10, 2013

Service on 2007 FX45: Front wheels noise--immediately identified as wheel bearing (116,000 miles), right one gone, left one on the way. Called me with news about an hour after dropped off and fully expla More

by thomasce2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair
July 10, 2013

I have purchased three cars from Hapers Infiniti. Through the years of vehicle service, Tom McNair has been exceptional in all accounts. He listens, explains, and has a heart to serve his customers. More

by russellj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Tom McNair
July 10, 2013

We have purchased 3 vehicles from Harper Infiniti through sales with Tommy Pulvirenti who is very responsive, accommodating, knows the product, no high pressure sales and does not play games. Tommy seems to More

by LBJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti, Nick Dockery
July 10, 2013

Staff friendly and knows the products!! Newly remodeled dealership with a great lounge. Im on my second QX56 and love the technology and value. Ask for Tommy Pulvirenti More

by Debrapowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti, Tom McNair, Phillip Weaver
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