Harper INFINITI
Knoxville, TN
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QX60 Lease Great customer service from the moment we walked in through the entire sales process. Continued follow up by Tommy even after 7 months of purchase. Great customer service from the moment we walked in through the entire sales process. Continued follow up by Tommy even after 7 months of purchase. The customer service on standard maintenance is excellent as well. More
Outstanding Sales and Service Team I recently purchased an Infiniti from Harper and dealt primarily with Tommy Pulvirenti. The entire process was the smoothest and hands down the best I recently purchased an Infiniti from Harper and dealt primarily with Tommy Pulvirenti. The entire process was the smoothest and hands down the best car buying experience I've had. Tommy was professional, knowledgeable and attentive to all of my questions throughout the process. I had an impromptu service about a month after my purchase and it could not have gone any better. This is the way car buying / service should be and they have secured a repeat customer. Great job guys. Keep up the great work. More
New car sales experience My wife have bought 6 cars from Harpers in the last 10 years. Our salesperson has been Tommy Pulverenti in all the transactions. He was very courteous My wife have bought 6 cars from Harpers in the last 10 years. Our salesperson has been Tommy Pulverenti in all the transactions. He was very courteous and professional in making sure our sales experience was easy and stress free. I highly recommend Tommy and Harpers for your next car buying experience. More
Great Customer Service We had an issue with my wife's M37x, but Marcus Sells and his team of technicians in the Service Department made our problems disappear. Every aspect We had an issue with my wife's M37x, but Marcus Sells and his team of technicians in the Service Department made our problems disappear. Every aspect of the Harper Infiniti experience is top notch! This is a wonderful place to purchase and service your vehicle…I give everyone an A+++ More
Example of Excellence From the first moment I worked with Chris Womac until the delivery of my QX56, all I can say is this is the very best experience I have had in buying From the first moment I worked with Chris Womac until the delivery of my QX56, all I can say is this is the very best experience I have had in buying a vehicle. Every member of the Harper Infiniti staff is friendly and professional on every level. Harper Infiniti has earned a customer for life! More
My third Infinity from Harper I bought my third Infinity from Tommy at Harper. It is so nice to see the same people after all the years. Usually the turnover at a car dealership I bought my third Infinity from Tommy at Harper. It is so nice to see the same people after all the years. Usually the turnover at a car dealership is high but not at Harper. Mr. Harper said it is great to have such loyal employees and I agree. Tommy is one of the best! He is so knowledgeable and so easy to talk to. Phillip in the service department is so nice! He always greets me by name and always has a smile on his face. This is a great place to buy a car. More
Purchased a beautiful FX35 Drove from GA for a great deal on a preowned Infiniti FX35. The process was smooth and we got a great deal on our car. Everything was taken care of be Drove from GA for a great deal on a preowned Infiniti FX35. The process was smooth and we got a great deal on our car. Everything was taken care of before we arrived at the dealership and we test drove the car, signed our paperwork and were out the door in less than 30 minutes. We had a great experience and the customer service from both Tommy and Nick was outstanding. I highly recommend this dealership and would drive back again. Thanks for such a positive experience. More
These guys saved me! My clutch went out on my G37 convertible last Thursday. I called Matt, who immediately sent Mark and Joe with a loaner car. They sent me on my way a My clutch went out on my G37 convertible last Thursday. I called Matt, who immediately sent Mark and Joe with a loaner car. They sent me on my way and waited for the wrecker. Amazing! Way above any expectations I had when dealing with this emergency. Even more surprising, the car was fixed the next day. It's always good to see Phillips smiling face when you come get your car. This is the 4th car that we've purchased from Harper Infiniti. I highly recommend them if looking for a new or pre-owned car. Thanks guys! More
I could have saved alot of time if I shopped Harper 1st! I searched for 2 months trying to find the right car at the right price. Once I decided to stop by Harper Infiniti, I was immediately greeted with the I searched for 2 months trying to find the right car at the right price. Once I decided to stop by Harper Infiniti, I was immediately greeted with the utmost professionalism from a friendly staff. The sales team clearly enjoyed their jobs, were personable, and presented a comfortable atmosphere for their customers and potential buyers. My sales specialist, Tommy P. was extremely knowledgeable of my car, which is an important quality, especially for customers with alot of questions and comparisons. It was nice to be informed of the perks and given an instruction tutorial on the inside technology of the vehicle. I will not buy from any other dealership. I am very pleased with my experience and will return when I am ready to purchase another vehicle. More
Just purchased a pre-owned Knowledgable and friendly sales staff. Excellent price on an exclellent product. My experience was a pleasure and I will definitley consider Harper In Knowledgable and friendly sales staff. Excellent price on an exclellent product. My experience was a pleasure and I will definitley consider Harper Infiniti in the future. More