Harper INFINITI
Knoxville, TN
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It was great. They are friendly and knowledgeable. I enjoy the product and the service. The service experience almost outdoes the actual brand. I like the way they stand behind it. enjoy the product and the service. The service experience almost outdoes the actual brand. I like the way they stand behind it. More
I had the best experience with Harper Infinity. The sales staff was exceptional and they even brought the vehicle to me and we handled the financing at my office. I was very impressed with this dealership an staff was exceptional and they even brought the vehicle to me and we handled the financing at my office. I was very impressed with this dealership and it’s staff. More
Great place to do business! Have been leasing cars with Harper Infinite for several years. Love the helpfulness & given by Tommy Pulvirenti, Travis Blair, & Philip Weaver! Harper Infinite for several years. Love the helpfulness & given by Tommy Pulvirenti, Travis Blair, & Philip Weaver! More
I am very impressed with the professionalism of Harper Infiniti especially in how they have tried to maintain business, and meet safety needs during the COVID-19 pandemic. The dealership’s professionalis Infiniti especially in how they have tried to maintain business, and meet safety needs during the COVID-19 pandemic. The dealership’s professionalism and efforts to reach out to customers has been impressive. More
Zack was as always extremely professional, knowledgeable, and curtesy. I won’t see anyone, but him. I’ve been seeing him since 2008. Philip is also extremely nice and is always in a great mood. Makes me smil and curtesy. I won’t see anyone, but him. I’ve been seeing him since 2008. Philip is also extremely nice and is always in a great mood. Makes me smile and feel welcomed. Always smiling and makes me smile as well. More
The only reason I drive an Infiniti is Harper. Cars are great, but they’re excellent! Harper always does a fantastic job and the staff is phenomenal. great, but they’re excellent! Harper always does a fantastic job and the staff is phenomenal. More
Good and want to please the costumer. I have been dealing with Harper Infinity dealership for 20 years.Very courteous and professional people. I highly recommend them to deal with a purch I have been dealing with Harper Infinity dealership for 20 years.Very courteous and professional people. I highly recommend them to deal with a purchase of an upscale vehicle.Their service is superior and reliable.I live 70 miles west of Knoxville,but this little inconvenience of distance offset dealing with them in all aspects. More
Awesome experience! This was a great experience from beginning to end! Alex, our sales professional was great! He is definitely one to see! He took very good care of us a This was a great experience from beginning to end! Alex, our sales professional was great! He is definitely one to see! He took very good care of us and as we changed things he worked with us to make sure all went well. R. Jay in finance was very easy and professional to work with. Like I said, these people from the front to the back are great to work with and will be where we go for the next car. More
Not honest about vehicle condition over the phone. Disappointing experience with this dealership. I called about the condition of a 6 year old used vehicle before driving 3 hours to test drive. I asked Disappointing experience with this dealership. I called about the condition of a 6 year old used vehicle before driving 3 hours to test drive. I asked specific questions about the paint and overall appearance. The salesman called me back and told me he had personally looked it over and assured me it would meet my expectations. After making the long trip he pulled the vehicle around and it was shocking to see how bad it was. No where close to what I was told on the phone. After pointing out to him that he was dishonest in his feedback he offered to repaint the front of the vehicle to get it back to the condition they adversities do it to be. I declined and left disappointed in the time he made me waste. The cliche of the salesman telling you what you want to hear to get you there is tactic used at this dealership. More
Great experience! Travis the sales professional and Eric the service writer were both very caring and professional and really cared about me and what I was looking for. Travis the sales professional and Eric the service writer were both very caring and professional and really cared about me and what I was looking for. From the gentleman that brought my car to me after service to the owner I was greatly impressed. Everyone i have dealt with from the receptionist to the owner are truly professional. I highly recommend Harper Infiniti and the QX50 to anyone looking to own a new automobile. More