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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

September 09, 2022

It gives me great pleasure in writing a review Harper INFINITI. Upon arrival I was welcomed with a smile from the time they picked me up to sign the paperwork until the time I drove off the lot. I especi More

by jchamm08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RoseMarie
Sep 12, 2022 -

Harper INFINITI responded

Thank you for the five-star review for Harper INFINITI! It makes our day to hear that RoseMarie was professional and delivered a standout buying experience. We are grateful to have earned your business and wish you many safe miles!

Sep 12, 2022 -

jchamm08 responded

Thank you. So very much for everything we love our new car rides great.

September 08, 2022

Eric and the Harper Infinity Service team always take care of me at a reasonable price More

by Sam Albritton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Sep 09, 2022 -

Harper INFINITI responded

Sam, thank you for the great review! We are thrilled to hear that Eric delivered such a successful service experience. Drive safely, and we hope to see you back again at Harper INFINITI!

September 08, 2022

Customer service is incredible. I have purchased 5 Infinities beginning in 2013. I considered purchasing from other dealers , but Harper Infiniti has spoiled me. I love the employee More

by dwlittle28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosemarie Dipaola, Matt Stegall, Tommy Pulvirenti, Zack Hester, Phillip Weaver, Marcus Sells
Sep 08, 2022 -

Harper INFINITI responded

We strive to provide only the highest-quality customer service, and it makes our day to hear that's always what you receive during your purchasing experiences at Harper INFINITI! Thank you for the 5-stars!

September 07, 2022

Fantastic experience with excellent customer service while purchasing our QX80 from AJ at Harper Infiniti. We would hands down recommend seeing AJ for all your buying needs!!! More

by Denise_bankston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin/ AJ
Sep 07, 2022 -

Harper INFINITI responded

Thank you for the amazing review. We're happy that the Harper INFINITI team helped you score your QX70, congrats! See you next time.

September 06, 2022

This is a 1st class, no pressure- excellent staffed dealership that will definitely have my business in the future. Rosemarie was awesome and it was a flawless transaction. Thanks,Justin More

by Justin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemarie was an excellent sales person. Just a nice human being and my wife and I enjoyed doing business with her. , Shannon Harper, Rick Hutchens, Matt Stegall, Tommy Pulvirenti, Brad Sharp, R Jay Prusik
Sep 06, 2022 -

Harper INFINITI responded

Justin, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Rosemarie the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

September 02, 2022

The service dept was awesome They were very professional Eric was fantastic I had some issues with the car and they addressed my concerns I would definitely send my friends and family to More

by smckellar10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 02, 2022 -

Harper INFINITI responded

Eric and the team are always here to help you out! Thank you so much for choosing Harper INFINITI and we will see you next time!

September 01, 2022

Harper Infinity provides outstanding customer service. Had my Infinity services service exceeded my expectations. It is a true pleasure to do business there More

by mstrones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Sep 01, 2022 -

Harper INFINITI responded

Thank you for the stellar shoutout to our team's customer service! All of us at Harper INFINITI can't wait to see you again soon.

September 01, 2022

Christian was very helpful and professional. He answered all of my questions and pointed out the car’s features. More

by tcmulligan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 02, 2022 -

Harper INFINITI responded

We're so glad Christian hit the mark with informative assistance! Many safe and happy miles from everyone at Harper INFINITI!

September 01, 2022

Harper Infiniti is so good, I don't ever want to go anywhere else! I have never had better customer service. More

by Vicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Pulvirenti, Zack Hester, Phillip Weaver
Sep 02, 2022 -

Harper INFINITI responded

Hi Vicki - We are delighted to have earned your loyal business! Thank you for choosing Harper INFINITI and for sharing your experience. Drive safely until we see you again!

August 31, 2022

Scheduled appointment at 8:15 out the door at 9:30. AWD alignment and oil change! Excellent customer service More

by tacamo01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Aug 31, 2022 -

Harper INFINITI responded

It was our pleasure to assist you with efficient, top-notch service and care! Thank you for taking your business to Harper INFINITI and for sharing a review. We hope to see you again!

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