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Harper INFINITI

Knoxville, TN

4.9
434 Reviews

9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

September 21, 2022

Eric Lanier the service specialist as well as the Harper's service team are exceptional. Performed an inspection and service for my new vehicle. All of the work was done professionally and with care More

by ke.jones1906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lanier , Phillip Weaver
Sep 21, 2022 -

Harper INFINITI responded

We're happy to hear that Eric, and the rest of our team, took care of you! Thanks so much for choosing Harper INFINITI. Have a great day!

September 19, 2022

Their customer service is great! Everyone is friendly and professional and the mechanics know what they are doing and they give you a report for all work done and what needs to be More

by Lolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Sep 19, 2022 -

Harper INFINITI responded

We appreciate the time you took to let others know what being a guest with Harper INFINITI is like. Thank you so much for the kudos and have a great day!

September 19, 2022

We use Harper Infiniti for both of infinitis. Zach is always up to date on what we need. More

by Parfour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hester
Sep 19, 2022 -

Harper INFINITI responded

Thank you for your great review of Zach and the team! We appreciate your business and we hope to see you again at Harper INFINITI. Drive safely!

September 16, 2022

James did an awesome job going over details, answering any questions I had, and keeping me informed. Great customer service as always!!! More

by Plumbbob6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Booker
Sep 19, 2022 -

Harper INFINITI responded

Thank you for your review. We're glad that James was informative and nice to work with. See you again next time here at Harper INFINITI!

September 16, 2022

Always pleased with Harper service. Efficient service and always friendly staff. My car was returned to me cleaned and vacuumed. More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Shaft, Phillip Weaver
Sep 19, 2022 -

Harper INFINITI responded

Thank you for your review. We're happy to hear that the Harper INFINITI team always delivers an excellent service experience. See you next time!

September 15, 2022

All the people who work at Harper have integrity, are friendly, are knowledgeable,and go the extra mile in order to help the customer. I highly recommend Harper zinfiniti. More

by Cheriboring68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Chris, Tom McNair, Zack Hester, Phillip Weaver
Sep 15, 2022 -

Harper INFINITI responded

Thank you for supporting Harper INFINITI with your 5-star review! We appreciate your recommendation and look forward to seeing you again!

September 15, 2022

Dealership is very clean and everyone was very nice and helpful they got my service done quickly and washed my car. More

by rorypire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Sep 16, 2022 -

Harper INFINITI responded

We're thrilled our team welcomed you with friendly service that accommodated your maintenance needs! Drive safe, and thanks for choosing Harper INFINITI!

September 13, 2022

The service department at Harper Infiniti is top notch! They go out of their way to accommodate you! More

by Lpscott
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Phillip Weaver
Sep 14, 2022 -

Harper INFINITI responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

September 12, 2022

I didn't have an appointment so I just waited. I was very comfortable offered snacks and something to drunk. More

by bev.k.metcalf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Sep 12, 2022 -

Harper INFINITI responded

Thank you for the great review! We appreciate your business and hope to see you back again at Harper INFINITI!

September 12, 2022

The reason I purchased an Infinity is because my son-in-law told me that the service was wonderful. I have not been disappointed. The service has been excellent. I have dealt with Richard in the pas More

by jtjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner
Sep 12, 2022 -

Harper INFINITI responded

Thank you for taking the time to review us! We are so glad to hear that you have had such successful service experiences working with Richard, Eric, and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

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