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Harper INFINITI

Knoxville, TN

Overview
Reviews
Vehicles
4.9
434 Reviews
Call Dealership (865) 690-1970
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9737 Kingston Pike

Knoxville, TN

37922

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Showing 434 reviews

October 11, 2022

I never dred taking my car in for service. A very professional staff and always respectful. I recommend this dealership at the highest level... the service department is beyond compare! More

by melody
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Oct 12, 2022 -

Harper INFINITI responded

Craig, congratulations on your new car! We are happy to hear that your experience was so efficient and successful. Thank you for choosing Koons Tysons Toyota!

October 10, 2022

Very nice to do business with. They exceeded their promised time estimate. Not stressful at all. More

by Astex
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Oct 11, 2022 -

Harper INFINITI responded

Thank you so much for your patience and understanding. We really appreciate your business and hope to see you again at Harper INFINITI!

October 08, 2022

Always a pleasant experience the staff is very knowledgeable and kind I will continue to give them my business More

by Swilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stegall, Zack Hester, Mark Byrd, Brad Sharp
Report | Print
Oct 10, 2022 -

Harper INFINITI responded

We are proud to have earned your continued business and great review! Thank you from all of us at Harper INFINITI, we look forward to welcoming you back next time.

October 07, 2022

Harper Infiniti always treats me 1st class and takes excellent care of me and my needs. They are always are very helpful and welcoming More

by Dhwebb58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Weaver
Report | Print
Oct 10, 2022 -

Harper INFINITI responded

We're over the moon our team has delivered attentive assistance that's made you feel valued as a Harper INFINITI customer! Drive safe, and we look forward to working with you again next time!

October 06, 2022

Zach is always very friendly and knowledgeable. It is a pleasure to work with him. He makes me feel like a valued customer. More

by ukisgreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Zack Hester, Phillip Weaver
Report | Print
Oct 07, 2022 -

Harper INFINITI responded

We're overjoyed Zach has consistently welcomed you with courteous service and expertise that's made you feel valued as a Harper INFINITI customer. Drive safely, and we look forward to working with you again next time!

October 05, 2022

Arrived at dealership @ 8:00 -quick service oil change- out by 10:00-excellent experience More

by theotherbutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Oct 05, 2022 -

Harper INFINITI responded

It was our pleasure to assist you with efficient, seamless service! Thank you for choosing Harper INFINITI and for sharing your feedback. Drive safely until we see you again!

October 04, 2022

Dealership is very customer service oriented and gives great service. Marcus is the best and knows the cars. He is always most helpful More

by stonemitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom McNair, Zack Hester, Mark Byrd, Phillip Weaver
Report | Print
Oct 05, 2022 -

Harper INFINITI responded

Thanks so much for the five stars for Marcus and Harper INFINITI! It makes our day to have you as a customer, and we look forward to assisting you again next time. Until then!

October 02, 2022

Eric does an excellent job of keeping me informed of service needs and always greats me even if he is not my advisor. I deal with Harper because I like dealing with the people. More

by Cpawebster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Liner - excellent , Phillip Weaver, Chris Womac
Report | Print
Oct 03, 2022 -

Harper INFINITI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Harper INFINITI team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

Great service easy to deal with. Always go above and beyond. Very welcoming Great loaner program. More

by Qx8019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard , Phillip Weaver
Report | Print
Oct 03, 2022 -

Harper INFINITI responded

It's our pleasure to offer accommodating assistance! Thanks for supporting Harper INFINITI with your review!

September 30, 2022

I’ve been coming to this dealership for about 20 years and there is none better at customer service. I recently purchased a used car for my grandson at another dealership. I expected that same customer se More

by Henry Horton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hester, Phillip Weaver
Report | Print
Sep 30, 2022 -

Harper INFINITI responded

Henry, thank you for the great review! We are so glad to hear that you are so confident in the Harper INFINITI team to get the job done. We appreciate your business over the years and hope to see you back again down the road!

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