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Harper Acura - Service Center

Knoxville, TN

5.0
449 Reviews

449 Reviews of Harper Acura - Service Center

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March 07, 2021

Can’t say enough about how Harper Acura makes a car purchase or service visit a pleasant experience! They’re the best I’ve ever seen. 👍😊 More

by nlbright3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
March 03, 2021

I always have a great experience with the service department. They are professional, courteous and make it so easy to drop my car off for service. They seem to genuinely care about their customers an More

by syd6mill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
February 26, 2021

Excellent customer service! Super helpful and always friendly and knowledgeable about issues. Would recommend to others and will always take my car there. The Harper family of service is top notch. More

by sbube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
February 25, 2021

Customer care still matters to the folks at Harper Acura. Top-tier service and genuine hospitality were quite refreshing. No detail left unaddressed. Great job! More

by OM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
February 18, 2021

Very nice people to work with. Always greets us when we walk in the door with a smile. Everyone there seems to care about satisfying the customer, which is the way it should be. More

by Tanner M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
February 15, 2021

Needed a battery replacement and was in and out in 30 minutes as assured! And, without an appointment. Going to Harper for service is always a calming rather than irritating experience. Service there More

by Billh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles
February 13, 2021

It Is always s pleasure to work with Harper Acura. Service is superior. Staff is always courteous and friendly. They have always ensured customer needs and expectations were met. More

by MY NEW RDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
February 08, 2021

Bought my first Acura here and have been a returning customer now 9 years. Don't anticipate going anywhere else due to the excellent service and care my car receives at Harper Acura More

by Pat McBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven, Arles and Richard
February 02, 2021

Steve Matz, Service Advisor at Harper Acura was great to work with when I had a small problem with my MDX. They made time for the repair on short notice and were very personable and hospitable. I look forwa More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
January 28, 2021

Great service department. Everyone I worked with was friendly and they were very timely. Also one of the best car washes my car has ever had! More

by kaylawyrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles
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