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Harper Acura - Service Center

Knoxville, TN

5.0
449 Reviews

449 Reviews of Harper Acura - Service Center

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May 21, 2021

First service trip with my new MDX. I have had wonderful experiences from the sale with Ed Langston to car washes. My MDX 2020 is awesome. I hate dealing with buying a car and after 12 years I bit the bu More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Hill
May 20, 2021

Updates on finishing work and any other issues found. My car was cleaned inside and out and ready upon my return to pick up as promised More

by Stipes24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
May 09, 2021

The communication and service was the best I have ever experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10 More

by Nvance1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
May 03, 2021

Harper did a great job finding the issue with our MDX. Also they cleaned it and delivered it after the service was complete so that was a very nice! More

by greg2151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Richard, also a lady in service
May 01, 2021

Quick oil change. As always, very pleased with the service. Service was completed in a timely manner. Super wash job. Been with these folks for 20 years now and never been disappointed with their serv More

by jhcroehl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
April 27, 2021

Just when I thought it could not get any better, it does! Seriously, these guys must stay up all night trying to figure out how to make the customer experience better. From the moment I drive in until the se More

by Preach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston, Nick,, Steve, Richard
April 20, 2021

Harper Acura is the best dealership I've ever experienced; not just Acura, but any dealership. Their service department led by Richard is the best bar none. More

by Dano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard (Service Mgr)
April 14, 2021

My experience with your Service Department for an A-1 service on my 2018 RDX was outstanding. I was impressed with all personnel associated with your Department. Thanks, John More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not names
March 19, 2021

As always the service at Harper Acura is very good. They treat the customers with respect and they deliver on their promise to make corrections for your vehicle. More

by vballjones13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
March 19, 2021

From the moment I drove up, I was met by the service guy before I even got my door open. He was very friendly & called me by name, and proceeded to get my MDX serviced. I didn't have an appointment, and had More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
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