Harper Acura - Service Center
Knoxville, TN
449 Reviews of Harper Acura - Service Center
First service trip with my new MDX. I have had wonderful experiences from the sale with Ed Langston to car washes. My MDX 2020 is awesome. I hate dealing with buying a car and after 12 years I bit the bu experiences from the sale with Ed Langston to car washes. My MDX 2020 is awesome. I hate dealing with buying a car and after 12 years I bit the bullet and worked with Ed. He made it a enjoyable experience to purchase a car. I would recommend Ed to anyone. More
The communication and service was the best I have ever experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10 experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10 More
Harper did a great job finding the issue with our MDX. Also they cleaned it and delivered it after the service was complete so that was a very nice! Also they cleaned it and delivered it after the service was complete so that was a very nice! More
Quick oil change. As always, very pleased with the service. Service was completed in a timely manner. Super wash job. Been with these folks for 20 years now and never been disappointed with their serv service. Service was completed in a timely manner. Super wash job. Been with these folks for 20 years now and never been disappointed with their service department. Richard Tompa runs a tight ship. More
Just when I thought it could not get any better, it does! Seriously, these guys must stay up all night trying to figure out how to make the customer experience better. From the moment I drive in until the se Seriously, these guys must stay up all night trying to figure out how to make the customer experience better. From the moment I drive in until the service is complete my expectations are always exceeded. I have been coming here for years and will never take my Acura to another dealership even for just an oil change. These guys are that good! More
Harper Acura is the best dealership I've ever experienced; not just Acura, but any dealership. Their service department led by Richard is the best bar none. experienced; not just Acura, but any dealership. Their service department led by Richard is the best bar none. More
My experience with your Service Department for an A-1 service on my 2018 RDX was outstanding. I was impressed with all personnel associated with your Department. Thanks, John service on my 2018 RDX was outstanding. I was impressed with all personnel associated with your Department. Thanks, John More
As always the service at Harper Acura is very good. They treat the customers with respect and they deliver on their promise to make corrections for your vehicle. treat the customers with respect and they deliver on their promise to make corrections for your vehicle. More
From the moment I drove up, I was met by the service guy before I even got my door open. He was very friendly & called me by name, and proceeded to get my MDX serviced. I didn't have an appointment, and had before I even got my door open. He was very friendly & called me by name, and proceeded to get my MDX serviced. I didn't have an appointment, and had the oil changed, tires rotated, and a nail removed from my right front tire and plugged. The service manager Richard Tompa and I have become friends through the years, and he always takes a minute for a catch-up chat. I was in and out in less than an hour with no reservation. Very pleased with the service....as always. More