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Harper Acura - Service Center

Knoxville, TN

5.0
449 Reviews

449 Reviews of Harper Acura - Service Center

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December 02, 2015

15K service Once again Harper Acura does an outstanding job. Made my appointment and came in and had a loaner ready to go as usual. Ray was great and made sure I More

by MonyGone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Panzera
December 02, 2015

Oil change Richard runs a first rate service dept. Would never consider buying a car from any other dealer , because of Rich and his service personnel. Rich Mar More

by Rich M
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
November 30, 2015

And Yet Another wonderful experience I took my 2014 MDX in because there was moisture inside one of my headlights. They replaced with no questions asked and as always everyone I dealt wi More

by Tmcgrither
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Panzera
November 28, 2015

Express Oil Change I decided to try the express oil change service. I arrived around 2:00, no appointment, and was back on the road by 3:00. Same excellent service we al More

by jhcroehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Sewell
November 13, 2015

Great Service!! I've always taken my Acura MDX to Harper Acura for service. Their customer service is extraordinary. The service reception area is clean. I am always More

by Randy P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Panzera
November 02, 2015

Fast Service I took my Acura in for an oil change, Tire rotation and fluid top off. My car was returned to me washed and vacuumed in just over an hour. This is m More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tompa, Kayla Sewell
October 28, 2015

Express service I took my Acura TSX in for an oil change. The service was excellent Very professional & fast. Hardly a 40 minute wait. Good coffee too More

by Joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Sewell
October 26, 2015

Exceptional service Services on our 2008 Acura MDX were exceptional. They were efficient and on time. They also allowed me to drive a 2015 Acura MDX for a loaner vehicle. More

by Kip1022$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Panzera
October 15, 2015

Excellent service team I bought my 2006 TSX from Harper Acura and have had it serviced there ever since. The team lead by Richard Tompa is fantastic including service manage More

by mr mox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tompa, Ray Panzera
October 11, 2015

Very friendly and professional staff. Terrific service! I was seen on time and the service was completed in the time estimated. I really appreciate the quick service since I drive almost an hour to use Har More

by newmountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Laura, Kayla Sewell
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